Game kept on crashing with patch 2.6.10

Bug Report
1

As per topic title, Game kept on crashing after applying patch 2.6.10. In Crystal Arch map finding Diablo.

4 Likes
2

Same is happening in my game.
I portal into Great Span (Act 4) walk forward for 5 secs then game crashes to windows
ā€œAn unexpected Error has occurredā€
havenā€™t played for a long while and now this.

3

Iā€™m having game crashes while using ZOMBIE BEARS in Grifts.

4

Same problem, crashing on the way to Diablo, on the stairs. Iā€™m playing offline on PS4.

5

Wrong forum. You should post this on the Console Bug Report Forum.

7

Same problem here!
what should I do?

8

Hi:

@AOman: Same as what ?

  • @RGSL is reporting crashing in Crystal Arch (en route to fight Diablo)
  • @MuPpeR is reporting crashing in Great Span (en route to fight Izual)
  • @N64AU is reporting crashing while using Zombie Bears in a Greater Rift
  • @Cisek is also crashing in Crystal Arch, but on a PS4
9

Same as OP on PC. Crashing in Great Span, I have a portal created there, as soon as I move it crashes. Or if I take the main portal it crashes immediately.

10

Same with me. I cant play atm

11

i have crashes when try to look some players profilesā€¦ not all timeā€¦ but randomly! game frezze ā€¦ in windows task manager i look on diablo status ā€œnot respondā€ā€¦ only helps to remove the task in the task manager! problem started with the patch 2.6.10 only ((

12

I came to report the same bug as the OP. I tried it using a DH and Barb while helping someone get a Necro achievement. Changing the game difficulty or running solo also results in the same crash.

To ā€œwork aroundā€ the crash that occurs after walking up the stairs in the Crystal Arch, start the Prime Evil quest at the beginning and run all the way through to Diablo. So kill Izual and then Diablo. Not a satisfactory solution, but itā€™ll work until the bug is fixed.

13

hey everyone wanted to chime in to let you know that weā€™re aware of the issues mentioned in the thread. As always, please feel free to continue to share any bugs/issues especially with crashes. If you have steps to repro, that is SUPER helpful.

thanks all - ill keep you posted

7 Likes
14

Words of hope have been spoken. Our quest is stood waiting for the next patch.

1 Like
15

my game crashed yesdarday on stream twice (( i try to make some short video on my twitch channel and posted link here if possible

1 Like
16

It seems that each time I save progression in ACT IV it crashes after.
But if you start in ACT III and keep going trough ACT IV then you donā€™t crash.

17

Crash to Win 10 desktop after logging into D3 and using the waygate to Great Span

9CF529B5-F747-44CF-BF2B-0EA34D7D8446

1 Like
18

Hi, thank you Rich for your reply. Within the group of people Iā€™ve been playing with since the patch, each one has had several crash-to-desktop events. If it helps, we have only been running Neph rifts and GRs. All crashes occurred within those areas. We were unable to find any pattern as to what was causing them.

19

Adventure Mode, Act II, City of Caldeum, heading towards Belial.
At the top of the stairs, crash to desktop.
100% reproducible.

Crash ID
E42C3B26-A33E-4341-8DEE-54A4DDC51D2D
DA732A88-6182-4ADD-9968-350EEC8261CD

Campaign Mode, Act IV, Fall of the High Heavens, Begin Quest.
As you approach Tyrael, crash to desktop.
100% reproducible.

Crash ID
C36867CC-5CB3-487B-95FD-394A696AFD5C

Radeon HD6700 series
Windows 10 64 bit build 19041.572

1 Like
20

Crash ID : B52FF4BF-42AE-4705-8D0B-303613180D1E

Game crashed in a Greater Rift on Europe

21

I see a bug the forth cube slot hasnā€™t been permanently added to the game