Shop Closed on PC

Technical Support
21

For what it seems it is a problem with a update it has nothing to do with account settings or operating system.

3 Likes
22

Same here. Shop closed since update. PC only player running Windows 8.

1 Like
23

I’m having a problem with the ingame store. It is closed since the last update

24

that’s not true i don’t have windows 7 i am using windows 10 and shop is closed

1 Like
25

Hi. Is there a solution to this yet?
I’m running Windows 10. My Shop is Closed. No Nemsey. And I can’t purchase Tavern Brawl passes.

26

Hey Y’all,

We heard back from the developers on this. If you’re on Windows 7, there’s a bug we’re working on right now. If you are on a different operating system, please reply back to this comment with the following information:

  • Operating System that you Play on:
  • Region You’re Playing the Game In (Americas/Asia/Europe):

Thanks for the reports! We’ll see what else we can dig up.

Edited May 13, 2020: Previously this message said to repair the game, but with feedback we have seen that this does not appear to work. I’ve removed the instructions to prevent time from being wasted troubleshooting. Thanks for the reports!

4 Likes
27

I am on Windows 10 and have same problem like everyone else and that is when the game was updated to latest patch the shop is closed and no Nemsey. I am playing in Eu region and i checked the account settings and also uninstall and reinstall game couple of times,repairing the game also did not solved this problem. From what i seen this is not just Windows 7 bug. I hope the fix will be soon. Thanks.

1 Like
28

Windows 7- América it was working fine before yesterdays patch.

29

still not working… there was some “patch” or something?

win 10 - americas it was working fine before yesterdays patch.

1 Like
30

Windows 10 - americas

1 Like
31

Windows 7 - Americas Region

32

Windows 10 - Americas. Please fix soon so I can get Nemsy.

1 Like
34

Windows 10, Americas. No effect after running Scan & Repair. Fine on IOS.

2 Likes
35

Windows 10, Americas.

Thanks for working this.

1 Like
36 
Operating System that you Play on: Windows 10 Home 64-bit
Region You’re Playing the Game In (Americas/Asia/Europe): Americas
37

Shop is closed on PC.

Windows 10 (edit: it is the 64 bit version)

Americas Region

38

Windows 10
Americas Region

Repair did not work. I have 2 PCs experiencing this problem since patch.

39

Windows 10
Americas

I tried reinstall and repair it doesn’t work.

40

Desktop PC with Windows 10
Americas

Was working fine prior to the last update.

1 Like
41

Windows10 64bit (Ryzen CPU)
Asia