Pretty much the title, I’m looking to get this reversed since I didn’t intentionally leave the match. I was knocked off the bridge in Blades Edge Arena into the wall, fell through the floor, and was kicked all the way back to the login screen. Came back online to a MASSIVE 200 rating loss and a 15 min penalty.
Character: Óffworld
Server: Stormrage
They wont reverse it.
The system can’t tell why you may have left, only that you did. I’m sorry, Offworld, but that is not something that our staff can help with.
In that case you NEED to fix your maps. I’ve been DC’d all week to knockback effects and mind controls. I’ve lost 3 matches due to DCing to a mind control and suffered an EXTREME penalty because I was thrown into a glitch. Kind of disappointing that you care this little about your customer base.
We care a great deal, Offworld, but there are simply areas of the game that our staff is unable to assist.
If you believe you have encountered a bug, please be sure to submit a bug report so our QA team can take a look.
I dont think you do. I have a mark against my account now due to a bug. Let’ s say I keep queue’ing and this same thing happens another 2 or 3 times, your system is just going to read that I quit when I didn’t. I could potentially get a ban or suspension due to the coding in arena.
I think it’d be best to report the bug to the bug report forums; Vrak isn’t able to handle any of this, nor fix the map. He’s basically the front desk worker.
I understand that but the bug isn’t ever going to be fixed. It’s been there for years. DH’s DC due to fel rush, roll bugs out, mind control occasionally disconnects the recipient or the caster. These bugs have been here FOREVER but now we can be severely punished by them.
You are not going to get a ban or suspension for leaving the arena early!
You could also do a full UI reset, Just possible that a corrupt UI could be causing some of your issues.
If you do not report a bug then it can not be fixed. The more that report what is happening will give QA more information to find out where and what the problem is.
They came out and said they would consider bans and suspensions for leaving solo shuffle.
This has absolutely nothing to do with UI or addons. I was knocked off the blade’s edge arena bridge by a shaman into a wall. I fell through the floor after landing and was disconnected.
Do you happen to have a link to that?
Getting disconnected could be UI related despite the bug too.
Corrupted UI very much can cause problems like you describe
“Players who leave excessively will be subject to account review and suspensions, as abandoning matches repeatedly is a violation of the terms of service via exploiting functionality to the detriment of the game environment and the intended player experience.”
A topic we’ve discussed internally and seen feedback on with the Brawl and on Beta is: what happens if a player leaves the match before all the rounds end? We want to disincentivize players from leaving their match, punish them appropriately, and have minimal impact on players who did not leave. The leaver will receive a Deserter debuff that will increase in penalty for each consecutive offense.
It clearly says your deserter debuff will increase if you keep doing it too often. Nothing says about being suspended or banned for doing so.
I literally quoted the article.
It’s just above “Beyond 10.0.5”
From your own quote it’s “leave excessively”. A random disconnect isn’t going to be an issue. It’s about a pattern of disconnecting. Plus things like who you are playing against. Do you always disconnect when “randomplayer” is playing?
If you are looking to show it’s a game issue, you need to file a bug report, in-game, on the character it happened to, when it actually happened. This helps document a connectivity/map issue.
They’re well aware of the bug
A few things:
Three of the threads are not in the bug report forum.
You not reporting it doesn’t make the bug any easier to fix.
You posting here won’t change anything as the blues here don’t handle bug reports, nor fix the game.
Posting a bunch of links to threads where players are reporting it doesn’t prove anything. It’s not happening every time they do it. It’s not happening to the same player every time. It’s not a pattern of any one player dropping out.
Post in Bug Reports. File a Bug Report in game on the character it happened to when it happens. There is nothing Customer Support can do about this. Customer Support does not fix bugs.