The Technical Support forum is intended to provide a space for StarCraft II players to discuss and troubleshoot technical issues together.
Please visit our Knowledge Center for possible resolutions and workarounds for common issues.
If you wish to contact our Support team directly, you may do so here:
Contact Blizzard Support – You can track all your communication with Customer Support through your Battle.net account.
Please keep all posts on topic. This includes technical issues, advice, and discussions related to technical support.
Bug reports should be submitted to the Bug Report forums. Game discussions, criticism, or commentary should be posted in the appropriate gameplay forums.
When seeking advice or discussing an issue, please create your own thread unless a topic for the issue already exists.
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Do not hijack threads with a new topic. Posting an issue that is similar but ultimately different from the original topic may result in your post being overlooked or the original issue being derailed.
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Use a subject line that clearly summarizes your issue, including the version of the game you’re using (Classic, Mainline, PTR, etc.). Vague titles like “I need help!” or “Can’t play no matter what” make your issue more difficult to resolve.
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While we understand that dealing with technical problems can be frustrating, posting in an abusive or disparaging manner will not be tolerated. Our goal is to maintain a constructive environment where players can support one another.
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Do not post direct contact information for other companies. You may link to official websites where contact info is available, but do not post the contact details directly on the forum.
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To provide feedback on a ticket or Customer Support response you’ve received, please use the survey system available in-game or in your online ticket.
We hope this forum continues to be a helpful resource where users can quickly find solutions to their technical issues. To support this goal, we ask that all users follow the forum guidelines when participating in discussions.