been trying since yesterday to change my pfp on this forum, when i go to my profile through the “summary” button and click on the default overwatch image it comes up with “choose avatar” but theres nothing in the window, just a save changes and cancel button, no images, and if i hit save changes it says “An error occurred: Sorry, we can’t find any avatar associated with that email address. Can you try uploading it again?” i thought maybe it was because my career profile was private so i made it public, same issue, help 
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I like this. You put the work into seeing what the issue on the server’s end was. I’m a tech guy so I can corroborate, it’s definitely a “422 Unprocessable Entity”, I just checked. As proof this is the “body” of the response: errors: [ "Sorry, we can't find any avatar associated with that email address. Can you try uploading it again?" ]. I’m guessing that’s what sets the text of the error message window.
Everything checks out.
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I really appreciate your effort to get this issue seen by everyone …plus hopefully Blizzard eventually…
I’ve changed my Battle.net avatar a bunch of times and I’m still stuck with Overwatch logo here, and I have changed my in-game player icon a number of times. I do know though that all profile pictures I’ve seen here on the forums were in-game icons only so I am assuming the intended functionality was to let you pick one of your in-game ones, or for it to choose whatever in-game one you had equipped.
Right now I can’t even get to the profile picture change menu, when I go to my summary the profile picture doesn’t have a button there, there’s nothing to click, no window pops up. It’s probably not a good idea to make any assumptions but hopefully that means they’re fixing it?
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I’m having the same issue. My avatar is stuck as a tiger, no matter how many times I try to change it. Has this been resolved yet?
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i used to set my pfp in-game and then log out of the forums and log back in, causing the forum pfp to refresh to what i had put on in-game. that was months ago though, and now i’ve found that it doesn’t even work anymore. they probably just broke something
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You can add mine, because I have the same issue, as well. 
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Mine randomly changed to this one which I have not had equipped since the relevant season months ago. I’ve changed it multiple times in the game client since so it’s odd that this appeared on my forum profile a few weeks ago. Guess the forums use old data of some kind?
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I remember than in Overwatch 1 when you clicked on someones name on the forums there was a popup menu with two options, one showing the forum profile and the other opened your in-game profile on an “armory like” website.
However, with OW2 release they removed the option and I think since then the profile picture was the one that was selected in the BETA game client? That’s how I remember my last pfp changing, some beta I checked in and suddenly my forum avatar changed, but “forever” was stuck then because I never logged into the beta client since then.
Also the dropdown option to check someone’s ingame stats has disappeared together with account levels, 6v6, unlockable rewards and most of the other good design choices of the game.
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we hear you loud and clear. let’s hope the devs do too eventually 
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I have a feeling it’s not the beta game client, perhaps a new login on a device or HWID? My avatar may have also changed years ago when I signed into an iPad or something similar instead of my phone. Could be completely unrelated and my memory is foggy so wouldn’t like to say for sure.
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I want to bump this topic. Still an issue. I can’t change my icon from the default one.
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My profile isn’t 404-ing anymore but pfp still won’t change
same with me here, this hasn’t been my player icon for over a year now and it still won’t change. i’ve tried doing one of the suggestions above but i can’t click the icon on the left, and my profile is 404-ing. anyone found a solution yet?
For me there is no change avatar icon when I hover over my avatar. The only page where I can change my avatar is the blizzard forums page (not overwatch forums sit), but even there when I click on the change avatar button a blank pop-up appears with no avatars to choose and no buttons.
Edit: ignore previous post, apparently the avatars are per-subforum? I can see it in this thread, but not in the previous thread…