Mercenaries pack is scamming people

Community Discussion
1

here is the description, to lazy to make screenshot about this stupid description from in game.

description :
This drop also follows the Duplicate protection rule, which means it always gives the player a mercenary card they don’t own until they own all mercenary cards of that rarity. When that happens, they will obtain mercenary portraits of that rarity instead.

https://hearthstone.fandom.com/wiki/Mercenaries/Mercenaries_Pack

other people also notices it :

well played for whoever design this scam.
no wonder people still unhappy after buying 200 packs.

9 Likes
2

Just because I didn’t buy the Edwin Bundle, but choose to open Merc packs instead, I opened 47 packs, and there was never a Legendary Merc or Portrait came out (Edwin is the last Legendary Merc left for me).

5 Likes
3

yeah, i feel you man…

this is basically what i feel when duplicate protection doesn’t exist long long time ago.

1 Like
4

I opened 20 packs since the patch and i’m the same as you. 0 legendarie hero or skin. (and i’m lacking a lot of them)

5

The items obtained from the other four slots in a pack can be a Mercenary Card, Coins, or Portraits, from which you may obtain Mercenary Portraits of Mercenaries that you own before owning all Mercenary Cards of the rarity.

why would anyone think after getting 1 mercenary in a pack that there is 0 chances of getting a portrait from a rarity you still dont own all mercenaries of…they literaly tell you it can happen !

6

------ READ lower part before this upper part ----
both game description, their customer support, and 3rd party website said the same stuff which is different stuff from reality.

what you expect ?
it’s clearly stated it’s impossible to get skin before all mercenary of the same rarity unless you draw multiple card from the packs.

if you roll a rare, you are guaranteed to get rare mercenary before rare skin.
the only thing not guaranteed is higher rarity.

you can search for blizzard article, in-game description, and 3rd party website.
they are consistent since everything is copied from hearthstone official statement.

----- read the text below before reading the text above -----

there is a misunderstanding here,
other people might misunderstand the statement but not me.

i roll a single card in mercenaries packs.
and they are rotharian skin.

the skin roll only possible for slot between 2, 3, 4 and 5 of the packs when you don’t have all mercenaries of that rarity.
but i got the skin on slot 1 which defies the pack description.

i still missing 1 rare mercenaries by the way.
so this proven the packs is just plain broken and defy the pack description.

----- as i said once again, i roll only single card in a pack and it’s a rare skin when i don’t have the last rare mercenary ----- ACCORDING to the packs description, the skin only possible for slot 2 , 3 , 4 and 5 when you don’t have all mercenaries of that rarity. ------

it’s possible to get rare skin without all rare mercenary if you pull out 2 OR more card in single packs.

OTHERWISE

it’s impossible to pull out rare skin without collecting all rare mercenaries.

stop defending this broken packs just because someone else misunderstood it.
heck, i think the developer also misunderstood their own game description.

7

i posted that quote from blizzard website the link to it can be found on the store

going by what i can remember now rare have a 100% drop rate until you get them all then it can be epics or legendaries based on each rarity drop rate

for some reason people seem to think the drop rates for epics and legendaries jumps to 100% after you get all the rares …

1 Like
8

yeah this is their misunderstanding,
and i find it weird.

but the packs is really broken.

and i think this broken packs not gonna get any fix soon because who ever handle bug report section might believe this is false alarm from all these misunderstanding.

i also quote from other thread that might be a misunderstanding,
but there is really no point to rebuke them when the packs is already broken from failing to get rare mercenaries.

9

The contents of the Mercenaries packs are disappointing, to say the least.

1 Like
10

woah woah woah,
it’s broken but, it’s not really disappointing for me.

the rate is actually good but the pack mechanic is broken to the point paying player who paid for 200 packs are getting at least 180 filler packs.
[result may vary between different people]

i tried to get all rares from the new mercenaries set from 7 packs yesterday.
guess the result ?
i got alexstraza and missing sneed from the rares.

i tried to get sneed today from 2 packs, can you guess the result ?
2 rare skin

tried another 2 packs,
i got jaraxxus and 1 rare skin.

still no sneed mercenaries despite it’s literally guaranteed to get with that 12 packs since i only need to roll rare 3 times. [which actually ironic since 10 roll are rare]

here is the screenshot for what i search for and what i get :
https://ibb.co/BnsdCNt sneed target
https://ibb.co/GPm4ssj millhouse portrait
https://ibb.co/VtLcnYW jaraxxus mercenaries

12 packs, 10 roll on rare [2 new rares and 8 skin] and 2 legendary mercenaries.

the skin drop mechanic is totally broken since it’s steal the spot on 1st reward slot.

[i think i lost count on pack count somewhere, i open at least 10 packs but i don’t remember exact number]
(i don’t even remember if i get 2 legendary or 3 from these packs.)

[just don’t mind the number of packs i wrote since i totally forgot the total number]

11

Mercenaries got me interested in hearthstone again and I even bought the 4,99$ welcome bundle which actually got me some real useful epics and all the rares I was missing. After the new update that brought in the Defias mercs I bought some packs with gold but still couln’t get Sneed, who’s a rare, instead I just got more skins for the other rares.

Keep scamming people and groping women Blizzard, good job, thanks a lot.

1 Like
12

okay i see the problem now.
i think they forgot to include sneed in the packs.

i could be totally wrong but both of us can’t get sneed.

13

can’t confirm that, i got sneed, but i can confirm the rest, even further: I often get coins for mercs, that aren’t in my team or listed in the bounty rewards…

14

hey, i found the problem now…
sneed is actually epic card.

but it shown as rare requirement on crafting screen.
Screenshot incoming about broken crafting :
https://ibb.co/s6PbM1D shown as success, but the crafting is actually failed
https://ibb.co/vvYcQCd sneed 100 coin requirement which is totally wrong

i am tired of this broken game which cause huge misunderstanding.

i tried to craft sneed and it’s result in fail to craft and coin remain the same at 115.
i crafted him 30 times just for the laugh.

i am totally done with this…
the packs scam is actually huge misundertanding,
it’s sneed scam because his coin requirement is same as rare despite being epic card…

it’s basically the same old wrong visual on the card crafting requirement since
the code still need 300 coin to craft but the visual shown as 100.

at least i find the broken visual to be funny instead of annoying.

basically tried to get the last rare until i realized the game show it as fake rare[epic], got 2 legendary instead of that fake rare. [i can totally laugh at this accident]

p.s: deep down in my heart, i believe sneed is actually rare but they convert it into epic at last second just to fill empty epic spot hence we can see this inconsistency.

1 Like
15

This is intended I think, though not explained in the game - people have tested this and for the bounties with 5 reward boxes, three of them always correspond to the rewards listed, a 4th always matches one of your party members, and the fifth seems to be totally random. It’s always the lower right box that is random, the upper right box that’s for your party, and the other 3 are from the listed rewards. Given how consistent the behavior is I assume it is by design and simply not explained.

1 Like
16

as post above said,
it’s intended and people already discussed about it before in this forum.

17

I am disappointed that the rewards system for mercenaries does not offer much. I don’t understand why there can’t be one form of currency that I could use on any merc I choose. The individual coins are annoying since I do not use half my mercs because it is too much of a grind to level them.

18

from my many complains to customer service, i believe i know how duplicate protection works for mercs.

every pack has has a guarenteed merc, whether it is a rare, epic, or legendary. with this one slot, there is duplicate protection. so if it is a rare merc, you will first get any rare merc that you do not own. if you own all, then you would get a rare portrait.

if you got a second merc in that same pack, regardless of the rarity, there is no duplicate protection on it.

19

But a Lot of people Open a portrait Legendary and don’t have all Legendary mercenaries

1 Like
20

My understanding is that this is because the portrait is not in the guaranteed slot.

The way it works (I think) is you basically have 1 guaranteed slot which has a predetermined rarity (rare, epic, or legendary), and which is always a mercenary UNLESS you have all the mercenaries of that rarity - then it may be downgraded to a portrait.

But you can ALSO get portraits from the other 4 non-guaranteed slots, even when you don’t have all the mercs of that rarity. This is the source of confusion for most people I think.