Just opened 11 mercenaries packs after the patch came live. I had all the mercenaries previously released and one of the packs awarded me 2 epic “cards” - Sneed (which I didn’t have) and a Baron Geddon portrait. Shouldn’t I have gotten Eudora from this Epic “card”? It worked fine when I opened a Legendary “card” as I got Edwin. Clearly there is a bug in this pack opening. Please fix this Blizzard and gift me the Eudora merc I don’t currently have.
You got an Epic merc and an Epic portrait. You don’t have to collect all mercs of a certain rarity to start getting portraits of that rarity. This is WAI.
I see, thanks for the reply. However this just sucks. Getting an epic portrait from a merc I already have is just a waste. It’s already so hard to get those mercs that getting a portrait feels terrible. Some portraits are just nice, but that should only be gained after you complete getting all mercs from a certain rarity. I guess that’s just to force people to continue opening packs.
The portrait doesn’t replace a merc, it replaces the coins. There is a slot for mercs, which rolls for rarities. This often rolls rares, and awards 50 coins if you have all rares. If you don’t have an epic, and it rolls epic, then you get one you don’t have. If you have all epics, you get 75 epic coins. Having all legendaries rewards 100 coins. The other 4 slots all have a chance to reward a portrait, with the same rarity roll. The portrait can never replace a merc. It’s not a downgrade from a merc, it’s an upgrade from coins.