Your character is not broken if you can log in and play the game. I understand there are some benefits to services offered through APIs but that’s not impacting your ability to log in and play your account.
API Bug Reports can be made on the API specific forums:
Definitely wish I had more updates to share with you here about your characters on the forums. Unfortunately, there isn’t anything new I can provide. We’ve escalated these reports along and the forum team has it to investigate / correct.