The mismatched tooltip mean that the objects lists for the tooltips are outdated as well. You are right to suspect it’s a different list than portraits though, as it affects portraits that aren’t mismatched in the websites batches.
In fact it happens as if the forums website lost track of the user’s profile data. And so if data is missing it either replaces it with available data (NA’s portrait), or displays a 0404 (when I try to swap accounts in the websites profiles).
What I think is that with time they implemented small changes to the profile websites UI, while not updating the forum past 2019’s overhaul. And so users being in certain situations or selecting certain portraits get bugs. And the more time does pass, the more the profile UI changes, the more forums users are affected.
And so our little workaround must’ve worked previously because it allowed the portrait data to be registered in a way the forum website could handle. But if they keep changing the profiles websites without updating the forums, past a certain point even that won’t suffice. I suspect that that’s what happened around the 23 and 27 of October.
Kudos to you to have taken the risk of changing your EU avatar. Don’t unlog from NA now ! ^^
It’ll be interesting to see if doing ranked while having Tychus selected helps ; but EU is my main region, and I play ranked regularly. So at the very least I can say that without Tychus it doesn’t helps anymore.
It would be nice if they provided some feedback about bugs reports though, as they are quite sectored. I’ve reported it in the website feedback section as well, but currently they stay so silent we don’t even know if the forums/websites team does see our reports or not…