[Main thread] Preparing game data / 137mb Download on HOTS

I just had the patch followed by “loading game data”, followed by a client mismatch when I logged in. I fixed that by changing regions to Asia, then logged back in under America’s. I bet I get another another patch when I log out of the game as this has happened each time since the last patch.

The number of issues is quite laughable atm, and the old HotsSwitcher.exe no longer works for me. Uninstalling didn’t work either. :frowning:

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I’ve follow the steps to “fix” this issue.

Problem persists.

Blizzard has really gone downhill, over the years.

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My notes:

  • Reinstalling the Battle.net launcher did not work.
  • Folder permissions does not seem to be an issue; all accounts have “Full Access” on all folders.
  • HOTS is installed on a non-system drive, but the launcher is.
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This is clearly an issue with the client and not with individual users.

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Sure not a problem of user. But I thought that there was this “ghost patch” problem only with HotS. If exact, more likely a problem of interaction between the launcher and HotS.

Any news on this @Blizzard?

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After the 137MB loop update, now I have 1189Mb loop update… so frustrating :frowning:
Shame on Blizzard!!!

Just a weekly check in to say I still have this issue.

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Same. Tried removing fully blizzard app included all remnant files as instructed, reinstalling.

Issue remains only for Hots.

Get version mismatch every time I try login with heroes switcher, then 2nd login attempt works

It’s getting worse

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Tried the indications in the following posts (by the way, why didn’t we have this kind of post in the [Main thread] for the patch problem?)

and

which are the same inditcations. It didn’t work though.

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I’ve tried to unistall everything from blizzard, cleaned the Windows reg, new installation and the issue still persist.
I have Windows 11 and Norton 360… Maybe the issue is related?

No, clearly. Most people don’t have the software you listed.
It’s on Blizzard end. The update keeps replacing the last chunk of some data file over and over. They just don’t care at all as, after all, it’s functional.

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Still having this issue. It is very annoying. I use workaround and start Heroes of the Storm without Battle.net app via HeroesSwitcher_x64.exe.

I noticed the change from download BEFORE starting Hots to now having to download the 137mb AFTER having played Hots. This change happened in the time frame I installed a particular windows 10 update (KB5010415).

Could somebody confirm if this change, as a matter of fact, was triggered by this Windows Update, rather than by a change in the battle.net app?

This update introduced a lot of changes and this line in the release notes sounds as if they have tinkered with directory rights: “Addresses an issue that prevents administrators and content owners from opening expired Active Directory Rights Management Services (AD RMS) content.”

These are changes I do not really understand, as I do not have an IT background, but it kinda sounds as if it could be related?

I would have linked the release notes to KB5010415, but this forum apparently does not allow me to post links.

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Still having this issue. It is very annoying.

I noticed a change from having to download 137mb BEFORE starting Hots to now having to download 137mb AFTER Having closed hots. I noticed this change during a time-frame when installed a particular Windows 10 Update (KB5010415).

Could somebody confirm if this change was, in fact, triggered by KB5010415 instead of a change in the Battle.net app?

KB5010415 introduced quite a number of changes and there is a line in the release notes that makes me believe they tinkered with directory rights: “Addresses an issue that prevents administrators and content owners from opening expired Active Directory Rights Management Services (AD RMS) content.”

I don’t really understand what this means, as I do not have a background in IT, but maybe it is related?

I would have linked to the release notes, but this Blizzard Forum prevents me from doing so.

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Been experiencing this issue for well over a month and obviously it is extremely annoying. Win10, mainline no preview stuff. Battlenet on C:, HOTS was installed on E: but now is on C:. Deleted blizzard and battlenet folders out of %programdata% like mentioned on bliz support pages which “fixed” the issue one time.

Issue is returned; ~130MB download every launch and lately has “version mismatch” once the game has launched in the main game UI. Re-launching solves the issue. Sure would appreciate a fix!

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Hey all,

Checking in here. Our Heroes of the Storm team continues to investigate this problem and is actively working on testing fixes behind the scenes. Hopefully we will see some improvement relatively soon. As always we’ll provide updates here as we have more info.

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Thanks. Nice to know that the developers are still investigating this and don’t consider the problem as solved.

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I just wanted to chime in that this has been happening to me since about November. I tried a complete uninstall, deleted folders, etc. No good

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Got a brand new computer. Installed the launcher and then installed HOTS from the launcher. 137mb patch every time again.

Same for me. Not sure when the main issue started with the launcher or when it was affecting all games, since I found out about all that later from the “main post” in a WoW thread, but I’ve noticed it since November-ish if not a little earlier, if that is useful at all.