Technical Support
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Known Technical Support Issues - [Updated June 21, 2020!]
We’ll be using this forum thread to track known technical support issues, like conflicts which cause performance errors, crashes, and connection problems. Check out the list below, and give these steps a try before creat… |
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4 | 27004 | July 4, 2019 |
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Welcome to the Diablo III Technical Support Forums!
Welcome to the Technical Support forum for Diablo III. This forum exists to provide Diablo III customers with a place to discuss technical issues with each other and Blizzard Tech Support staff members. While Blizzard T… |
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2 | 2973 | July 7, 2019 |
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Common Connection and Latency Issues
Greetings all, Since connectivity problems are a common problem in gaming, we wanted to provide some information on what causes connection problems and what to do to resolve issues when you’re having them. Table of Con… |
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6 | 9077 | July 4, 2019 |
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Patching and Installation Troubleshooting
Patching and installation issues are some of the more common issues that we come across in the Tech Support Forums. This thread will highlight some troubleshooting steps that have been proven to resolve most of the patch… |
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2 | 2563 | July 4, 2019 |
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[Main Thread] Windows 19041 - Freezing for 5-10 seconds
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720 | 85876 | July 26, 2021 |
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Can't stay connected
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1 | 32 | July 25, 2021 |
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Can not start new season
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1 | 28 | July 25, 2021 |
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Game freezes randomly for multiple seconds
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2 | 75 | July 25, 2021 |
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GrumpyKitten 1016 errors and disconnections
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9 | 206 | July 25, 2021 |
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Low fps for no apparent reason?
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0 | 32 | July 25, 2021 |
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5-8 Second Game Freeze
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7 | 477 | July 25, 2021 |
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Game Freeze 10 seconds massive Ethernet download
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2 | 106 | July 25, 2021 |
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Freeze, disconnect, etc
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5 | 573 | July 25, 2021 |
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Error code 30002
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2 | 67 | July 25, 2021 |
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Help! Low FPS with RTX
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0 | 41 | July 24, 2021 |
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Jeu qui se ferme lui-même
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2 | 56 | July 24, 2021 |
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Error code 395002
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7 | 209 | July 23, 2021 |
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Unlock my account
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1 | 79 | July 22, 2021 |
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Forum change : Category/Thread links missing when in threads
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8 | 125 | July 22, 2021 |
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Game locked up causing hard reboot
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1 | 166 | July 19, 2021 |
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Community with more than one language?
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0 | 60 | July 21, 2021 |
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[localization] RU server
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20 | 237 | July 18, 2021 |
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D3 Battle.net Down for maintenance
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3 | 117 | July 17, 2021 |
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Fxmodex64.dll file crash
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4 | 153 | July 15, 2021 |
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395002 can't retrieve hero
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0 | 71 | July 15, 2021 |
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Unable to join public games - Rift Bounties GRs
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0 | 84 | July 15, 2021 |
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Unable to join T16 public
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6 | 200 | July 15, 2021 |
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Code erreur 24004 - bloquant
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4 | 288 | July 12, 2021 |
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EU server - error code 24004
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23 | 696 | July 12, 2021 |
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Can’t log in to the game, code 10017
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105 | 1311 | July 12, 2021 |