Technical Support
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Known Technical Support Issues - [Updated June 21, 2020!]
We’ll be using this forum thread to track known technical support issues, like conflicts which cause performance errors, crashes, and connection problems. Check out the list below, and give these steps a try before creat… |
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5 | 14867 | 4 July 2019 |
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Welcome to the Diablo III Technical Support Forums!
Welcome to the Technical Support forum for Diablo III. This forum exists to provide Diablo III customers with a place to discuss technical issues with each other and Blizzard Tech Support staff members. While Blizzard T… |
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3 | 1997 | 7 July 2019 |
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Common Connection and Latency Issues
Greetings all, Since connectivity problems are a common problem in gaming, we wanted to provide some information on what causes connection problems and what to do to resolve issues when you’re having them. Table of Con… |
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7 | 6003 | 4 July 2019 |
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Patching and Installation Troubleshooting
Patching and installation issues are some of the more common issues that we come across in the Tech Support Forums. This thread will highlight some troubleshooting steps that have been proven to resolve most of the patch… |
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3 | 1658 | 4 July 2019 |
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Keep gerring Error 1016 for the last 4 days
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1 | 13 | 19 September 2020 |
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Diablo 3 does not launch, grey screem
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2 | 23 | 18 September 2020 |
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Error 1016 every five to ten minutes
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7 | 74 | 18 September 2020 |
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Our clan is buggy
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3 | 44 | 18 September 2020 |
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Vietvet67 - Disconnects
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2 | 37 | 17 September 2020 |
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[Main Thread] Windows 19041 - Freezing for 5-10 seconds
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234 | 10343 | 17 September 2020 |
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Super lag spikes on greater rift 120+ 4man
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8 | 200 | 16 September 2020 |
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Xbox One reverting progress
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5 | 141 | 15 September 2020 |
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Network connectivity
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4 | 213 | 17 September 2020 |
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Flyball - Disconnections
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11 | 93 | 11 September 2020 |
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I paid $60 for d3 and reaper of souls... cant even create or join a game now?
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2 | 203 | 11 September 2020 |
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Wireless Keyboard Lag
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2 | 66 | 10 September 2020 |
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PS4 ultimate evil language problem
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4 | 417 | 12 September 2020 |
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Compré la expansión de lujo dentro del juego y no me aparece lo nuevo
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2 | 58 | 8 September 2020 |
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America's Down. AGAIN!
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3 | 127 | 7 September 2020 |
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Error 395002 Unable to play this morning
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54 | 906 | 7 September 2020 |
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Latency too high
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1 | 70 | 7 September 2020 |
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Latency Issue (Americas)
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2 | 89 | 6 September 2020 |
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Error 395002 this morning again
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3 | 93 | 5 September 2020 |
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Lost all characters after error 395002
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3 | 117 | 5 September 2020 |
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Error on loading hero
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5 | 130 | 5 September 2020 |
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Code 395002 During Authentication
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4 | 116 | 5 September 2020 |
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Can't log in get error code
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4 | 110 | 5 September 2020 |
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Loading the hero (error 395002)
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70 | 618 | 5 September 2020 |
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Disconnected from Diablo 3
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33 | 381 | 5 September 2020 |
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Fail to retrieve Hero list error code 395002
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18 | 2984 | 5 September 2020 |