Error 317002 on EU servers

Hello…

Cannot start a game on the European servers. Neither Season nor Non Season. Americas and Asia Server work.

Deleted the Battle.net folder in ProgrameData. Afer BattleNet update there was a very very very very small D3 update. But that did not fix the problem.

https://i.ibb.co/nD76hVj/D3-317002.jpg

WARNING!
There was a problem creating a game. The game servers for
your game mode may be unavailable at this time. Please
make sure you have the latest Dibalo III client by restarting
or try later. (Code 317002)

Very unpleasant timing. Wanted to destroy the Season 32 weapons…

Edit:

Stupidity needs to be punished… I forgot to delete the additional command line that I always add when I want to play on the Asian server… Of course that does neither work on the European nor the Americas one…

And the only reason Americas worked first is, that I had not closed battle.net and had not cleared the DNS cache. After that Americas - of course - AGAIN! :wink: - did not work.

Too bad I remembered that when the season was over and all the nice mats weapons had gone puff… Oh well… :slight_smile:

Right now problem is repeated

@Player: You should have started a new topic… this one is from Oct 2024.

… and yes, I’m seeing the same on EU… you’ll need to wait until it’s fixed.

(Seasonal Solo)

2 Likes

Same here… A little message from battlenet would have been nice…

2 Likes

Same issue for me and my buddy.

Same message since 30min ago.

Same. But WHY does this ALWAYS happen on the UBER rare (yes pun) occasion that I decide to play HC? lol

Come on guys, fix the game please !

I tested this on all 3 Regions…   twice. The Americas and Asia Regions seem to be okay. The only problem seems to be isolated to the Europe Region.


1 Like

Yeah… it seems pretty generalized for EU… reported on the English, French, German and Russian forums… haven’t check the other languages…

There is a similar topic on X… but it seems to be related to Overwatch… Blizzard says they’re investigating.

Need to wait, I suppose.

3 Likes

Confirm for EU/RU. The same problem, but if I select hardcore (in my case non season) person then I can come on. But no way for softcore characters (season & no season ones).

1 Like

@bigblack : Hello.

Yes… I tried hardcore non season, and was able to create a game.
(I haven’t tried actually playing — HC could be unstable :slight_smile: )

I created a hardcore seasonal hero, but couldn’t create a game.

1 Like

Same error here with a twist,

Seasonal SC / HC - both closed

Non-season SC same thing,

Non-Season HC works just fine :grin:

1 Like

Reply on X :slight_smile:

Hey, we’re aware of this and investigating, though no specific ETA at the moment. Thanks for taking the time to let us know and I hope it can be resolved soon!

1 Like

Same thing. Game is not starting in EU/RU region. Updated battle.net client, updated the game, but it’s not working.

Same problem here (EU)

Same here error code 317002 EU server…

Same here (EU), it’s been going on for hours from what I can see from the comments section here

+1 EU with same code. Some servers down?

Also getting this error… hope it’s resolved soon. In the meantime, thanks to the relevation about these combinations that still work lol