[Resolved] Why is it a forum privilege to be able to ignore people?

Suhee-garrosh · September 13, 2021, 8:53am

Not sure if this is a topic for customer support, but I figured, I can ask, right?

I recently switched to a different character on these forums but I have lost the ability to ignore people.

Why is this a feature locked behind such privileges?

Kyzera-bloodscalp · September 13, 2021, 8:58am

Are you not able to manually add them to your ignore list?

I just checked on my EU account that doesn’t have the same privileges as this account and she has the manual option available.

Unian-lightbringer · September 13, 2021, 9:01am

This is what I get on my new toon.

Kyzera-bloodscalp · September 13, 2021, 9:06am

Hmm, the difference could be your “basic user” vs. my alt’s “regular” status. Not sure I would have anyone that would show as “basic user”.

But it does seem like some of the settings are indeed locked behind trust level status.

Suhee-garrosh · September 13, 2021, 9:20am

Yea, I’m not at all annoyed with starting over, I expected that. But for ‘Ignore’ to be locked as a privilege…

Kalviery · September 13, 2021, 2:58pm

It shouldn’t be, I’ll ask around. I know when it was first introduced it was setup with a higher requirement and I thought we had that adjusted.

Etamalgren-drenden · September 13, 2021, 7:04pm

…isn’t “regular” Trust Level 3?

Kyzera-bloodscalp · September 13, 2021, 7:15pm

Perhaps. I honestly have no way of checking for differences without leveling up a new character on a completely different Battle Net account.

I would have thought that my starter EU license would have been different than what I have on my NA licenses – but evidently my Trust Level is truly BNet account wide.

Kalviery · September 14, 2021, 4:39pm

As an update, it does look like this feature is set behind requirements that don’t align with our desires for it. I’m not sure if something was overlooked, or if it was reset during a platform update.

We’re going to have some folks take a look at reducing the requirements or removing them.

Thanks for bringing it up

Kalviery · September 15, 2021, 11:21pm

Final Update -

It looks like these restrictions have been updated. Everyone should now have access to the “Ignore” system under User Preferences regardless of time spent on the forums or new vs old characters.

Suhee-garrosh · September 17, 2021, 2:33pm

I still don’t seem to have access to the ignore function.

Rufflebottom-bloodhoof · September 17, 2021, 2:54pm

Have you logged out of the forum and back in?

Suhee-garrosh · September 17, 2021, 2:55pm

Just did, still only ‘mute’ available which does absolutely nothing.

Cice-farstriders · September 17, 2021, 4:44pm

Same thing I am seeing on this new character / new Battle Net (this is Kyzera). Only mute shows up for her as well.

Image link: https://i.imgur.com/fmgdIP5.png

Alasa-proudmoore · September 21, 2021, 7:52pm

I didnt even know you could do this.

Kyzera-bloodscalp · September 21, 2021, 8:02pm

It comes in handy if someone has hidden their Forum profile as you would be unable to see their profile to select the ignore option from there. So instead, you can just manually type in the name via your options settings on your own profile page.

Cice-farstriders · September 21, 2021, 8:07pm

Update:

Ignore is now showing as an option for this new character / new Battle Net account.

Image link: https://i.imgur.com/uRznFmO.png

Kalviery · September 22, 2021, 3:18pm

Thanks for confirming! Had them go back and take a second look after your previous report.

Gonna go ahead and close this topic now that it’s resolved.