Persistent Green Circle Icon - "game data is being downloaded."

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1

The small green circle icon at the top center of the screen that shows game data being downloaded has been persistently running since last night, 8 PM CST. It’s behavior has me concerned as to what’s actually happening. I’ve checked for updates via the launcher, and it says I’m up to date. I did the repair tool. It finished and did a small update, then finished as normal.

I tried to exit the game and wait for the launcher to recognize it was no longer running. Normally if there are updates, they’ll start shortly after. But that’s not happening now. The little circle and message persists on and off no matter where I go in-game.

I know it -could- be simply SL data coming in bit by bit, but I can’t seem to find any info to support that idea. Any help or productive suggestions are appreciated.

34 Likes
2

Thank you for posting this!

This is neither help nor a suggestion, but I thought I’d mention that I am also experiencing this.

It began yesterday and is still happening, although I’m not certain if any of my gameplay is actually being impacted by it. I logged off for an hour, came back on, and then with no explanation or mentions of an update I also had the little green circle.

6 Likes
3

Still experiencing this issue even after restarting my computer.

1 Like
4

This has been happening to me too today. I’m not sure if it’s related but I copied my character to the PTR before this began occurring.

2 Likes
5

Same is happening to me. Tried repairing but the issue remains. It started last night.

1 Like
6

This started happening to me yesterday as well. It’s constantly there, both on live and PTR. Nothing downloading in bnet client when the game is not running either.

7

Hey all,

Thanks for the reports on this! We’d like to investigate and get logs from anyone experiencing the constant green circle downloading in-game.

EDIT: We have received enough logs and our QA team is investigating. Thanks for all of your submissions!

8 Likes
8

Logs sent! Thank you for your attention on this.

9

Sent logs as well.

10

I’m also having this issue. I’m also having unrelated hard drive issues so not running a log. My computer picked a bad time to start having hardware issues with prepatch soon.

11

This is happening to me as well. There is nothing in the Blizzard homepage showing an install, but it has been there since weekly reset this last Tues. It also affected my FPS during M Nzoth kill and almost kept us from getting CE yesterday, but thankfully we got it done anyway.

12

Been seeing the green circle all day. Did a repair earlier but no fix.

Getting this email when I attempt to mail logs:

mx0a-00381101.pphosted.com rejected your message to the following email addresses:

techinfo@blizzard.com (techinfo@blizzard.com)
Your message wasn’t delivered because the recipient’s email provider rejected it.

mx0a-00381101.pphosted.com gave this error:
Message Size Violation

13

Try sending it again if you can. Made some changes on our side so it should go through now.

14

Tried a couple more times, still same error when I try to email.

15

I’ve also just realized this never went through. Message size restrictions.

1 Like
16

Sent logs too.

17

Same issue as everyone here, also have odd lag and high server ping that I never had before.

18

I HAVE FIXED MY ISSUE. The issue started when I turned on my PC and saw that there was a pre patch download thingy going on. I started my game and that pre download went away and the “game data being downloaded” baloney started. Long story short, I uninstalled and reinstalled wow and the pre download came back, I let the pre download finish completely before I even opened the game and POOF “game data being downloaded” GONE. Thank god. Just remember to save your interface and WTF folder cause I lost all my UI settings cause of my frustration.

2 Likes
19

Yeah I don’t see this pre-download thing, ive reinstalled twice now and it hasn’t fixed anything.

1 Like
20

Sent along my info as well though the logs may be small since I’d tried uninstalling and reinstalling to fix it which hadn’t worked.

Thanks for looking into this! Hopefully it gets fixed quickly as the lagginess is making game play terrible and with prepatch due soon, this is our last chance to finish up some major achieves that are being removed.