Not receiving gold for sold auctions

[Sakahan-frostmourne]

They did actually shut down the auction house a day before the 8.3 right?

[Sarandor-barthilas]

You mean when all the servers were down for the patch ?

They need to shut the AH down and fix this asap, this is very gamebreaking and a known issue for 24 hours

I don’t want them to shut down the auction house actually. While everyone else is too scared to post I have been making a lot of sales.

[Sakahan-frostmourne]

No, you literally cant use the AH because it was going under transition or something, it did pop up a dialog box when posting auctions a day before the patch. Well maybe not shut it down but prevent posting new auctions, that they did.

[Perl-anetheron (Perl)]

They didn’t actually shut it down while the game was active. They ended all the auctions that were active and applied their patch etc. but that was during maintenance.

[Sakahan-frostmourne]

Well goodluck to you, hopefully you dont magically lose 300k as some of us did

[Sarandor-barthilas]

Certain things aren’t affected and I don’t normally post items that are. And those I do end up posting, tbh I really don’t care that much because they were taking up bag/bank space.

[Pû-eitrigg]

I’m pretty sure the AH isn’t programmed with an on/off switch

Is this just speculation? Last night I tried clicking one of the auctioneers and got a pop up saying the Auction House is currently unavailable, Please try again later. Seems that there’s some ways that the AH becomes inaccessible.

[Stabier-daggerspine (Stabier)]

The patch today update doesn’t give us gold back sadly. Note sure if it fixes selling stacks of things either

[Shruika-hakkar (Shruika)]

If on the off chance they need a toon/server to check then Themalachai-Hakkar and this one Shruika-Hakkar, I really hope we get the gold we made back as i have 0 clue how much i’ve sold that hasn’t come in but i usually average like 30-100k+ a day but i’ve only made like 3k since tuesday rip

[Kyzera-bloodscalp (Kyzera)]

Last night I tried clicking one of the auctioneers and got a pop up saying the Auction House is currently unavailable, Please try again later. Seems that there’s some ways that the AH becomes inaccessible.

I got a similar message last night as well, but I think it was just due to the AH being overloaded at the moment.

[Pû-eitrigg]

I got a similar message last night as well, but I think it was just due to the AH being overloaded at the moment.

Could be. But it might be a means for them to shut it down… if they wanted to.

[Vrakthris]

But it might be a means for them to shut it down… if they wanted to.

Unfortunately, it isn’t that simple.

[Vrakthris]

Hey all,

Looks like one of our Community Managers posted an update in General Discussion.

Auction House Issues

Hello. We’d like to clarify that nothing has been lost as a result of this issue. This is an issue with mail delivery, and we’re working to fix it. We currently expect that the fix is going to take a few days. During that time, the mail you can’t see is not subject to 30 days expiry. It will only begin counting down from 30 days once we’ve fixed it so that you can see it and interact with it in your inbox.

With this, I’m going to lock up this thread, as we won’t need additional information, nor are we likely to have additional updates that won’t otherwise be posted there. Please keep an eye on that thread for additional information.

Thank you all for your patience.