Just stop, its not criminal. You lost some items in a silly video game.
People are going to have their overwrought opinions, no matter the facts.
It will be interesting to see how long this thread persists. The âbring back true fullscreenâ (#BattleforFullscreen) thread from the beginning of BfA ran a year with no effect.
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I mean, pissing off your most loyal and invested customers is generally a bad sign because when casuals move on, you need that core group to sustain the world.
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Youâd certainly think that, but the companyâs leadership prefers bulk numbers.
If it comes down to just a âcore groupâ, theyâll shutter the game rather than operate at less of a profit than they should make (in their assessment).
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I am my motherâs savage daughter,
I will not cut my hair,
I will not lower my voice.
Blizzard did us wrong.
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Quarantining this thread in the bug report forum away from general discussion (much like corralling negative or damaging posts into megathreads in places like Reddit) is a way for mods to reduce topic visibility, make things harder to find through search, and facilitates the burying of discussion.
It speaks volumes that the green cat came back to unpin this topic but in the 5 months between the first Friday afternoon post and unpinning never once did the blue cowards come back or lift a finger to offer any sort of updates or detailed explanation about the problem and how theyâd prevent such situations in the future.
Nor did they come back to answer for their lies about âold crafting materials.â I made a post detailing what I lost in two of my guild banks and it wasnât at all mostly limited to old crafting materials. Paying customers were asking legitimate questions about status and were greeted by the now patented blue wall of silence.
If only Team Blue kept their hands off the forum when I harshly criticized and mocked their team for allowing yet another data loss/character reset bug to creep in with the first major patch of TWW. That seemed to hurt their feelings and apparently it triggered them even more when I pointed out their removal of the post along with those made by several others.
Letâs have a post-11.1 summary of some of the bigger bugs shall we?
This is a new one where a player in one of the threads reported being told by a GM they will not be compensated. Business as usual.
Next is the bucket full of data loss bugs. At some point I figure if they want to be dealing honestly, they really need to remove the âContinue where you left offâ line from the character select screen because their Mensa team can no guarantee it.
- Characters are being locked because people are losing all of their quest progress.
- Characters are (still) getting reputations reset to zero.
- Warband currency transfers are disabled again, due to currency improperly disappearing.
- Bronze celebration token conversions are disabled, due to currency improperly disappearing.
All thatâs left is for the company to ghost people for another 4 weeks, follow up with a statement announcing a âminor oversightâ with the patch, and then tell the customers they can pound sand and go do loremaster again.
We also seem to have the following issues, which are similar to previously seen problems from 7 months ago. It would be fortunate for the victims if these turn out to be merely display errors and not more data losses like the issues listed above. My condolences to anyone who will lose a valuable item to the soulbinding error with no compensation.
Itâs tragic. Pretty soon youâll be logging into a game after a big patch and half of it will be disabled because itâs destructively broken. That doesnât seem farfetched now.
They obviously didnât learn to be more meticulous with testing and QA after their disastrous TWW launch. Theyâve continued to show their distaste for transparency and communication after big screwups. No one there likes taking ownership and responsibility. Theyâre all waiting for things to blow over.
Gross incompetence, malice, and indifference at all levels of their development, communications, and management team is the new normal now. I think it clear the failures of the last 6 months werenât a small road bump but indicators of far more systemic problems within their machine.
VP Holly Longdale pays lip service to hearing and fixing problems but she and the game directors donât say a lot or do a lot about these multiple ongoing dumpster fires do they? People stupidly thought the Microsoft buyout would be the antidote to slow the enâtification of the game but seems quite the opposite.
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There is evidence of the lost items being deposited in guild bank logs. Can Blizzard work with guilds on an individual basis to restore those?
I get that âstuff happensâ in regards to data, especially for an old spaghetti game like WoW, but this issue has been ongoing for months, and Blizzardâs response to it has failed to justify the damage it has done.
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Nope, I can almost guarantee some finance bro ran the numbers, it costs them too much $$ to fix properly, TFB for us that lost time/items/money/etc.
Hence the half-donkeyed remedy they came up with.
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Someone asked that a while back ⌠they even had screenshot and datadumps of items going into their vault and not coming out ⌠but were told by a GM that it didnât matter.
Itâs also worth noting that (a) the guild vault logs were bugged for a lot of people even before Blizzard Thanosâd the contents, so they werenât showing the correct information and (b) even if they were working correctly, at least in-game, they only show a small number of past transactions.
Once upon a time, we used to be able to access a view of what was in our guild vaults on the Armories, including a log that went back a good long while, searchable by item and by character name. Obviously Blizzard could no longer afford the storage space or manpower that required so over time weâve gone from that, to minimal logs, to logs that donât work - Iâd imagine the next stage would be no logs.
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Sorry I missed your questions but the answers areâŚ
No, the only cause given was the vague hint in the original post, which was the only time anyone at the company made any official statement about this matter. The message was sent out on a Friday afternoon and there were no followups let alone explanations and root causes analysis reports.
No, it was not limited to old expansion items. âMany of these items were related to professions materials from prior expansionsâ was a carefully worded lie to downplay the severity of the issue.
They said it was a âbugâ related to a failed attempt to implement cross-realm guilds but they did not elaborate.
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Iâve always wondered if it was possible that guilds with the same name got glitched. It seemed so random those of you effected.
Still waiting Blizzard!
Still here!
Still wanting our items back!
This is a crime of astronomical proportions!
You stole them!
Give them back!
GRRRRR
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Iâve been lurking on this thread for a while now and cant remember if I ever posted anything. While Iâve made my peace with losing the inventory of one of my many alt guild banks, the lack of response still is rather disheartening at best. I hope that eventually we could get a clear cut answer (not just silence) on whether or not anything has been figured out and an actual result of this fiasco. I hope the community continues to keep this thread alive in the hopes that eventually we can have some closure on this.
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Sadly, you are correct⌠peeps could not wait for ActaBlizz to get purchased so that things would be better.
I stated a long time ago â careful what you wish for.
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Think about this though⌠If things were disappearing here and there (nothing too big) having no logs or minimal logs allows for plausible deniability⌠In this case, no logs = we saved a ton of work.
Companies have been known to do more to cover up and/or reduce work in an effort to save money or resources. No logs = you canât prove it and we can just deny the request and thus we save time from someone actually doing work other than an automated/templated ticket.
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You wonât get a response⌠Saying nothing is better for them as a company than to really go into too much infoâŚplus someone might actually report on it and then shine a light on other areas/games/products. I suspect they have essentially put this thread on ignore⌠they may peak in every so often.
I donât know that that is the case. I had 3 guild banks affected, 2 of them personal storage, and 1 from a ârealâ guild.
The affected guild banks in my case were all recently used. I had another bank on the same server unaffected and several 2010-era guild banks on another server also unaffected.
That led to speculation on my part about ABK maintaining two storage pools for guild banks. A âhotâ pool maintained for guild banks which have been accessed recently (say 30 or 60 days) and a âcoldâ pool for guild banks which no one has used in a while.
My thought here was that they screwed up the former. However itâs just a guess when we donât know how they architectured their system.
For info:
https://www.youtube.com/watch?v=O5ZLT6boX3s
Sorry ⌠I canât actually post the link ⌠perhaps someone else can?
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Pretty damn awful for an active guild. Not only to know who took what but what are the more popular items, what was there but is now all gone, etc. As a guild leader, that sort of tool for a shared space is pretty essential. At this time, I can trust everyone there, but in the past have had some questionable withdrawals that I asked the person about. (Essentially, if you can USE it immediately or soon, you can take it, but not to sell or squander unless youâre an officer with permission to clear stuff we donât need). I donât know how many times I reported that bug (for in-game, not Armory) over the MONTHS that it was going on, well before the Great Blizzard Bank Heist. It should have warned me that something very bad was going to happen, but the scale of what happened next (with the bank heist) was, as far as I know, unprecedented in this game.