Blizzard stop firing your employees please

[Delimicus-heartseeker]

@Forums-skeram

Remember when GMs needed some continued education?

This was never the case:

https://blue.mmo-champion.com/topic/85874-blizzards-gm-recruitment/

I will tell you though, that I do not have a degree and I believe a large factor in me getting the job was my previous customer support experience.

@Emmaniel-malfurion

Blizzard has been firing the smaller employees, usually in the support area.

They haven’t been, unless something changed in the last few months:

@Vrakthris

I’m afraid you’ve been misinformed, Stygimoloch. CS hasn’t been affected by a reduction in force since 2012.

@Ahnohla-thrall

That’s what Blizzard fired too. It was mostly marketing/e-sports stuff, and some CS.

I assume you’re talking about the February 2019 layoffs. The only two positions cut from the CS department were a Bliz. IT Analyst and a Blizzard BI Programmer, zero actual CS.

@Cyniel-dentarg

Do you have a link to something about it?

This is the official legal document for the reduction in force that Blizzard experienced in February of 2019:

https://www.scribd.com/embeds/401389950/content?start_page=1&view_mode=&access_key=key-Dh96i2zsTyPm8t95vdMf

There are two columns, the left column is number of positions selected for termination and the right column for positions not selected for termination; page 7 is the CS department.

@Xiruna-dalaran

I miss the days of being able to call Blizzard support and getting help immediately on something.

https://us.forums.blizzard.com/en/wow/t/absolutely-zero-customer-support/243795/51

Whew, I think I covered a fair bit of the misinformation in this thread.