Support Customer Support
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Midnight 12.1 - Info & Known Issues
A new threat coils in the shadows as the Curse of Ula’tek draws champions to the Coiled Isle. Uncover the secrets buried within its cursed depths, face venomous new dangers, and prepare for fresh challenges. NOTE: If l… |
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2 | 1116 | August 11, 2026 |
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Customer Support Player Housing FAQ
Player Housing is finally here and with it, come lots of questions! We’re here to try and answer as many of those questions as we can. This thread will serve as a living document to provide answers to commonly asked ques… |
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2 | 23355 | December 2, 2025 |
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Welcome to the Customer Support Forum!
The Customer Support forum cultivates a beneficial relationship between our support departments and player community by providing a friendly environment where players can exchange information, access self-help resources,… |
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4 | 22753 | November 13, 2018 |
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Support Contact Channels
If you are looking for support on a particular aspect of the game, we hope the following will help. Customer Support Start Here: Get Help Support Hours: 24 hours a day, 7 days a week Note: You may access the Support … |
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2 | 31101 | November 13, 2018 |
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[CS LOUNGE] Go hug a pet!
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1395 | 11906 | August 24, 2026 |
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Restore my thread
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9 | 58 | August 24, 2026 |
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Dragonflight World Quests Not Appearing
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8 | 211 | August 24, 2026 |
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A tribute to my father Carlos (Holetz): 12 years in Azeroth, fighting ALS, and a final wish
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8 | 257 | August 24, 2026 |
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WoW Token not showing on Shop
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6 | 109 | August 24, 2026 |
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Is it even possible to submit tickets anymore? How is someone supposed to get help?
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11 | 386 | August 24, 2026 |
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Catalyst failure
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8 | 266 | August 24, 2026 |
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Transfer Aborted: Instance not Found
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3 | 88 | August 23, 2026 |
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I can't buy game token with gold
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4 | 107 | August 23, 2026 |
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Any way to identify which old PvP season my 2302 rating came from?
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3 | 94 | August 23, 2026 |
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Requesting review of permanent ban – level 90 paladin one‑shotting old dungeons
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6 | 547 | August 23, 2026 |
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Typical time for ticket reply
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1 | 98 | August 23, 2026 |
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Agitated Crystal visual effect won't go away
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6 | 585 | August 23, 2026 |
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Can't Log In
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12 | 177 | August 23, 2026 |
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Can GMs Assist with a failed item restore?
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7 | 285 | August 23, 2026 |
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Can I do this? Symlink for multiple accounts?
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5 | 262 | August 22, 2026 |
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Character transfer not completing?
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2 | 74 | August 22, 2026 |
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Fix Remix Characters' phasing issues making them UNPLAYABLE
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12 | 145 | August 22, 2026 |
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Classic era toons all gone
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15 | 2554 | August 22, 2026 |
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Unable to move beyond tier 4 in Delves, any ideas?
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15 | 410 | August 22, 2026 |
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Joke of a support system
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4 | 339 | August 22, 2026 |
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Bought a Faction and Race Change But Only Seeing One
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2 | 82 | August 21, 2026 |
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Wrongful account ban for being disabled
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30 | 908 | August 21, 2026 |
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Player is maliciously reporting people
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10 | 304 | August 21, 2026 |
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Can't complete character transfer as the account I am using is not on the drop down list
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17 | 253 | August 20, 2026 |
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Is this a bug? Valeera & curios
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1 | 167 | August 20, 2026 |