Support Customer Support
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Midnight 12.0.7 - Info & Known Issues
Join the Illidari and the Army of the Light as you venture into Val and Naigtal to confront the leaders of the Void. NOTE: If logging in for the first time since before the pre-patch the Warband conversion process may … |
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2 | 1771 | June 16, 2026 |
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Customer Support Player Housing FAQ
Player Housing is finally here and with it, come lots of questions! We’re here to try and answer as many of those questions as we can. This thread will serve as a living document to provide answers to commonly asked ques… |
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2 | 22348 | December 2, 2025 |
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Welcome to the Customer Support Forum!
The Customer Support forum cultivates a beneficial relationship between our support departments and player community by providing a friendly environment where players can exchange information, access self-help resources,… |
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4 | 22657 | November 13, 2018 |
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Support Contact Channels
If you are looking for support on a particular aspect of the game, we hope the following will help. Customer Support Start Here: Get Help Support Hours: 24 hours a day, 7 days a week Note: You may access the Support … |
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2 | 30951 | November 13, 2018 |
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Classic Era - Free Character Transfer is broken
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2 | 33 | July 29, 2026 |
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[CS LOUNGE] Go hug a pet!
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1054 | 8498 | July 29, 2026 |
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Missing Classic Character (Orc Rogue "Imdrumk")
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5 | 82 | July 29, 2026 |
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Battle Pet Tamers Kal. & East. King. turn in broken
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5 | 79 | July 29, 2026 |
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Help with follow-up
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11 | 243 | July 29, 2026 |
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Dawncrests
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3 | 72 | July 29, 2026 |
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Missing priest from character list
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6 | 142 | July 28, 2026 |
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AH bots that sit in Shrine 24/7
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4 | 186 | July 28, 2026 |
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SOD: can i sell dungeon carrys?
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12 | 279 | July 28, 2026 |
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Level 90 cannot leave newcomer chat?
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11 | 232 | July 28, 2026 |
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Losing arena rating due to priests mind control bug
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29 | 406 | July 28, 2026 |
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Unlisted Topic (Actual Toxicity)
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13 | 212 | July 28, 2026 |
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Can't get mythic dreamrift trophy still?
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3 | 172 | July 28, 2026 |
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Website Links Are Being Censored In Chat
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10 | 302 | July 28, 2026 |
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Missing sunflare driftmoth
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5 | 172 | July 28, 2026 |
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Unable to accept "An Original Journey Through Time"?
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3 | 58 | July 28, 2026 |
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Old character missing
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10 | 241 | July 27, 2026 |
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Discord Account Hacked
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3 | 216 | July 26, 2026 |
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What to do when a player dies in RL?
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4 | 325 | July 26, 2026 |
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Banned for not using full legal name?
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16 | 608 | July 27, 2026 |
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How to change my authenticator to new Battle.net mobile app?
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4 | 128 | July 26, 2026 |
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Blizzard Changed How Reports Work
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6 | 204 | July 27, 2026 |
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Permabanned -
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25 | 589 | July 25, 2026 |
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Transferring character from inactive account to active account
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16 | 761 | July 25, 2026 |
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2 Temp Bans
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2 | 289 | July 25, 2026 |
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Shadowlands phasing
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10 | 202 | July 25, 2026 |