Support Customer Support
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Midnight 12.0.5 - Info & Known Issues
★ Please visit our Support site here for the latest, up to date information on the current known issues ★ The forces of the Void are vying for position and control amongst themselves in a bid for more power. As they seek… |
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2 | 1063 | April 22, 2026 |
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Customer Support Player Housing FAQ
Player Housing is finally here and with it, come lots of questions! We’re here to try and answer as many of those questions as we can. This thread will serve as a living document to provide answers to commonly asked ques… |
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2 | 19977 | December 2, 2025 |
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Welcome to the Customer Support Forum!
The Customer Support forum cultivates a beneficial relationship between our support departments and player community by providing a friendly environment where players can exchange information, access self-help resources,… |
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4 | 22425 | November 13, 2018 |
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Support Contact Channels
If you are looking for support on a particular aspect of the game, we hope the following will help. Customer Support Start Here: Get Help Support Hours: 24 hours a day, 7 days a week Note: You may access the Support … |
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2 | 30567 | November 13, 2018 |
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Terrible experience returning after 15 years with a broken account
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0 | 5 | May 9, 2026 |
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How do I get my authenticator turned back on?
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1 | 17 | May 9, 2026 |
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No longer amused
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19 | 64 | May 9, 2026 |
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[CS Lounge] Cozy up with more Hot Cocoa... and Tea!
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3481 | 13134 | May 9, 2026 |
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Race changed my rogue, can not log into it anymore
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0 | 16 | May 9, 2026 |
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My Prey housing item bug was moved when CS is the only one that can help
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6 | 152 | May 9, 2026 |
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Newly returned, characters missing
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11 | 242 | May 8, 2026 |
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Issue logging on?
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0 | 43 | May 8, 2026 |
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Why are my comments getting deleted ? Code of conduct?
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35 | 387 | May 8, 2026 |
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Missing "Pheromones: High Hollows" Buff Preventing Sojourner of Azj-Kahet Completion and TWW meta achievement
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16 | 488 | May 8, 2026 |
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Can I use unlisted problem to report someone?
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17 | 360 | May 8, 2026 |
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Carrying M+
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9 | 246 | May 8, 2026 |
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Why does my account show "banned"?
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7 | 536 | May 7, 2026 |
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Real ID and changing name on account
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4 | 170 | May 7, 2026 |
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Microsoft integrated billing
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16 | 341 | May 7, 2026 |
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Gold in mailbox
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13 | 491 | May 7, 2026 |
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Realm Transfers currently broken
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8 | 102 | May 7, 2026 |
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Missing my Fanta Promo Ice Chest - SOLVED WITH EXPLANATION OF HOW TO DO SO!
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51 | 1891 | May 7, 2026 |
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HELP! My best friend is stuck!
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15 | 274 | May 7, 2026 |
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No real customer support!
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36 | 857 | May 7, 2026 |
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Issue with boost on Nightslayer
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2 | 95 | May 7, 2026 |
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Void Walk With Me quest bugged for me
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0 | 35 | May 7, 2026 |
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My clarification about reporting activity in trade chat
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28 | 270 | May 7, 2026 |
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Living Flame missing for days
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5 | 539 | May 6, 2026 |
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Account/Sub question
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5 | 279 | May 6, 2026 |
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Did not receive my mount/pet green box
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3 | 84 | May 6, 2026 |