Support Customer Support
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Midnight 12.0.7 - Info & Known Issues
Join the Illidari and the Army of the Light as you venture into Val and Naigtal to confront the leaders of the Void. NOTE: If logging in for the first time since before the pre-patch the Warband conversion process may … |
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2 | 1693 | June 16, 2026 |
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Customer Support Player Housing FAQ
Player Housing is finally here and with it, come lots of questions! We’re here to try and answer as many of those questions as we can. This thread will serve as a living document to provide answers to commonly asked ques… |
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2 | 22158 | December 2, 2025 |
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Welcome to the Customer Support Forum!
The Customer Support forum cultivates a beneficial relationship between our support departments and player community by providing a friendly environment where players can exchange information, access self-help resources,… |
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4 | 22631 | November 13, 2018 |
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Support Contact Channels
If you are looking for support on a particular aspect of the game, we hope the following will help. Customer Support Start Here: Get Help Support Hours: 24 hours a day, 7 days a week Note: You may access the Support … |
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2 | 30896 | November 13, 2018 |
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SMS security code not being sent
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4 | 87 | July 21, 2026 |
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[CS LOUNGE] Go hug a pet!
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962 | 7553 | July 21, 2026 |
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Blatant Cheating Completely Unaddressed
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15 | 234 | July 21, 2026 |
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Please fix the guild bank issues!
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10 | 203 | July 21, 2026 |
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Stuck on "Hash'ey Away" (Main Campaign)
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23 | 428 | July 20, 2026 |
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Quest progress lost after faction change
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5 | 65 | July 20, 2026 |
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Quest experience different for similar characters
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5 | 103 | July 20, 2026 |
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Dungeon deserter?
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6 | 180 | July 20, 2026 |
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New 1-year subscription items not received
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13 | 653 | July 20, 2026 |
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Healing potions and food?
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2 | 95 | July 20, 2026 |
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Old character missing
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8 | 68 | July 20, 2026 |
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Are currencys disabled for transfers?
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4 | 153 | July 20, 2026 |
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My house is gone for no reason i log on its gone?
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12 | 519 | July 19, 2026 |
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Void Elf DH Quest Line Missing
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1 | 61 | July 19, 2026 |
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Trader tenders missing
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1 | 71 | July 19, 2026 |
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Character Bugged?
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1 | 77 | July 19, 2026 |
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Searing Glare clairification please, thank you
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20 | 180 | July 19, 2026 |
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Dead Guild Recovery - Only active rank 5 member - Is there any way to recover an inactive guild?
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9 | 264 | July 19, 2026 |
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Unable to Start The War Within – Stuck After Intro
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2 | 82 | July 18, 2026 |
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Purchased Sunflare Driftmoth Mount
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5 | 143 | July 18, 2026 |
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Dungeon vote griefing
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11 | 334 | July 18, 2026 |
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Appeal Wait Time
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11 | 394 | July 18, 2026 |
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Why are griefers and exploiters allowed to ruin war mode open world pvp and we aren't even given a reason why?
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2 | 252 | July 18, 2026 |
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Forum only allows wow classic mop characters?
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6 | 168 | July 17, 2026 |
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Champion of the Dawn achievement
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6 | 88 | July 17, 2026 |
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Authenticator
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20 | 597 | July 17, 2026 |