Waiting for the fix as well…
It happened today to me as well, the first 3 commanders capped at lvl 5, hoping they fix this soon…
It happened to me too, hope they fix that soon
It happened to me two
Confirmed. Bug Fixed. US Server.
bug fixed for me on eu region
It’s fixed for me. But I’m still expecting waffles.
Hi, having the same problem here - Kerrigan reset to level 5 - am on Asia region
same problem here
9 of 15 commander are reset, they should were all level 15
Same issue. Please fix it.
please fix it. coop mutation already start. asia server
Same issue 2nd time, EU server
Edit: Excuse me, how long it will take to resolve the issue?
Hey Leviathan,
It is 29.06.2023. almost 2 months since Blizz is aware and investigating the issue. Any news ? At least they could assign more people to reset settings for users manually. Just a suggestion…
Cheers!
Hey Romanek,
This thread is a mix of several separate occurrences over the past year. The last occurence from two months ago was resolved (there are confirmations from the community above).
This most recent occurrence from several days ago is still being looked at. You can watch this thread for any updates.
Hello again… Why is it taking so much time?
Hey Romanek,
Bliz responded a few days ago in the thread I linked above. That’s where you want to respond if you’re still having the issue.
Hi again…
I have responded there - no response from Blizz, created a ticket - also nothing. It is 2 weeks without possibility to fully enjoy the game i bought. I also work in technical support and this is really not ok that we keep getting ignored for so long…
Still no response. I will post reminders every day now.
Unforunately, I’m not able to make Bliz respond. I’m not an employee; I’m just a regular player like everyone else.
No hard feelings. I will not start raging on the forums, but maybe if i spam a bit, someone will notice that. I get that this delay is not a fault of a single Blizz employee/fan support, but a company issue. I will describe the situation under one of the posts on Blizz facebook page… Maybe then it will be noticed ; /.