Ugh the struggle with this has been so real. Almost never hearing enemy footsteps when they’re literally on top of you, it’s been driving me crazy. And I’m long past that windows update thing cuz that was months ago, and the issue still persists.
Hi there, thanks to your post we have been able to track down a bug with our occlusion system. This is the system that muffles sounds when they are behind walls. Your example was very easy to reproduce and we found the bug that was introduced while optimizing the system for the Switch release. The calculations were wrong and we were muffling sounds much more than was intended.
This fix is now on our PTR and will come to the live game with the 1.45 patch.
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This is quite large indeed
omg yes thank you finally!!
PRAISE!! 
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Thank you for the quick response and great work, as always!
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would this fix this footstep issue?
no walls!
The replay was identical on a completely clean Windows 10 install (just NVIDIA drivers + Overwatch).
I also tried three different sounds cards and that didn’t affect it either.
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The power of good, clear repro steps, well done!
Has this made it to live yet?
Has this made it to live servers yet?
Hey everyone,
The patch has not been released to Live yet.
We’re currently still on Patch 1.44.0.1
They mentioned this patch will be brought onto live with the 1.45 Patch, which will most likely be released by next week.
Does anybody know if this is the same “bug” that makes you not able to hear I need healing voice lines nor hit markers?
Thank you!
Uh no, these are completely different. Occlusion is a system that muffles sounds behind walls. Where as communication lines are heard throughout anywhere in the map.
When you cannot hear voicelines such as “I need healing” this could be a instance where the individual is spamming a communication line too much. And the way to combat spamming voicelines in a live match is to quieten the individual who spams for a short period.
Was this fix included in the latest update? Because I’m still having sounds cut out, and there was no mention of this fix in the patch notes either.
This wasn’t clear in the patch notes. And people are still talking about it, they may have had to push it back.
Ugh I just want it fixed, this issue has been driving me nuts for months.
Fix your AI in practice mode…been getting stuck since i started playing the game a year ago. Please just fix this already or delete the practice mode because its a joke for new players when they go in and see this…
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Do not correlate two different topics. Create your own thread, this thread is reserved for occlusion audio bugs, not AI.
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Has this bug crept back into the game? I’ve been having silent enemies (no foosteps) almost every game of FFA I’ve played for the last few months at least.
Hi! Please stop linking this thread in other audio-related threads. This thread is outdated. The problem as it is described here no longer happens in the game. The bug which was causing the problem at the time has been fixed. Linking to this thread will only give players and devs false understanding of the state of the audio in the game. There might be other problems (which I am not aware of), in that case, please do your tests and make the devs know that there’s something wrong, but not through linking to this thread, Thanks for your understanding!