Visual bugs since latest patch

im here just to say that eternals map is fricking bugged, the whole map is bugged except for top lane

HELLO its been idk how many fricking months, can we fix this? go back to old settings? avoid bugged maps? something? this feels like insanity

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We have received some reports for similar issues, caused by the same issue, in StarCraft II (same game engine) as positive so far with the 10.15.4 update. For those experiencing the crashing or graphical issue, does the latest Catalina help with the issue? This should have pushed a new graphics driver update as well.

How about with the Sun Temple and other maps that cause issues?

Let us know if it persists after the 10.15.4 updates. We are monitoring and tracking your reports and greatly appreciate them :slight_smile: Thanks again!

No, it’s not fixed I can confirm that. I updated to 10.15.4 and still there are so many glitches specially in bot’s blackhearts bay. I have a MacBook Pro mid 2012.

I can second that. There are still glitches in the same maps. It still pretty much the same as before, i dont think its gotten better

Yep still no luck either running the 10.15.4 Catalina update. Blackhearts Bay is still completely unplayable, buggy maps are the same. Something that might help users (which is really long to do but has got my game in a fairly good place now):

  • The maps for HOTS cache in the folder (wherever you’ve setup the Blizzard) for me its in Users/Shared/Heroes of the Storm/. If you delete the Maps/ the game reinstalls the cache. I’ve done this a few times with varying results (i.e. this bug reduces or gets worse in more locations on the map). If you do this a few times trying the maps in custom games you can get the game into a good place where only a few of the maps on rotation are buggy.

If you only have one buggy map left you can save the Maps/ folder elsewhere and keep trying that map until it works. I think each map is given the same hash folder name so you can replace the dodgy map with one that works ok. Replace that maps folder with the new one (in your saved elsewhere Maps/ folder) Then move you Maps folder back into the HOTS folder.

That’s worked for me anyway hopefully that might help others. Really hope this gets solved soon though! I imagine I’ll have to do this when maps get updated each time :frowning:

(posted specs previously so won’t again) But maybe worth noting that I am playing the game on medium shaders and shadows, models on high, everything else on low.

Thank you for your reports! We’ve added this to our tracking in the mean time. We’re still monitoring and looking into this issue. In the mean time, the workaround for setting the shaders to medium and a few other suggestions from you all to help alleviate the issue. Thank you for sharing the details and suggestions :slight_smile:

all my settings are low and i literally cant see the enemy team at times

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I am having the same issues as everyone else in these threads. Literally unplayable and even after updating to catalina, re-installing game, reducing graphics settings to low in every area, awful glitching on many maps!

can we just go back to OpenGL =)

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I’ve been having this issue for a while. I was running HOTS on High Sierra last week and have now just updated to the latest Catalina (10.5.4) with the same issue still happening. My graphics are on the lowest settings possible and it’s still happening. It’s been every map I’ve played but some maps are much worse than others (Sky Temple was hit and miss, as was Altrec Pass but Battlefield of Eternity was the worst by far). It seemed to get worse the more games I played in a day but that might just be me. I have a late 2013 iMac.

A little sad there’s no mention in the patch notes about the issue :frowning: hopefully it’s sorted soon.

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This has been an issue for 6 months now. And they’re hoping it’s fixed in a Mac OS update, which there have been numerous since last October, and nothing has changed. I dont suspect it ever will.

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I’ve just played again and it seems to be working fine post patch? Anyone else still having issues??

I will check to see!

oh dude i hope so much, im doing the update rn so i’ll tell you in a few minutes

Yes, i launched some games and everything is working again !!!

No fools, nothing works, the problem is still here

So right now, we’re approching the one year visual bug making the game not playable on Mac. Why do u continue to support the Mac version if u dont even try to correct those bugs ?

I’m bored, really bored

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Let me quickly add something in here, since the reports are coming in. I did notice that some of the maps looked a lot cleaner. I did still run into a couple of spots where the bugs were happening.

For example: Sky Temple, I had some glitches in the bushes above the bottom obj, however, before yesterday’s patch, I hadn’t been able to see most the middle lane and I could.

I haven’t had the chance to check into other maps yet, but I did want to note that I still noticed a couple bugs.

On BlackHearth Bay, the bug is exactly the same : bottom lane dissapear, i can’t see towers, fort, minions fightings or even the wall between the towers

In my mind, nothing is better, mb try again ?

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they try, aparently is a mac issue not a ingame issue, but the game was fine before that sickening orphea thief skin patch

Sky temple mid lane, Battlefield of eternity almost all the map is bugged, specially the mid/bot portion of the map, Blackhearts bay most of the bottom lane is bugged af, Alterac pass is bugged arround the water holes that separate objectives, Hanamura is bugged only arround the circle areas where the obj spawns and where the obj ends. The rest of the maps don’t have this visual bug or at least not to the point of being unplayable like these other maps i mentioned before. Maybe you guys could change the map rotation and avoid the most bugged maps or something to work arround it?

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