this idea of rotation has already been given months ago, but clearly, they just do not care about this that’s all
I used to play Hots on Geforce NOW before they took it off. i just started on my Mac mini again and I’ve been having this glitch. My brother has the newest Mac laptop and is not having this problem. It would be easier to have Hots on Geforce NOW again.
I have not forgotten about this issue and I continually monitor and read all of your reports. There’s a new issue with clicking on the hero’s portrait or the minimap not registering. The issues with performance, glitching, and visual issues on certain maps are still on our radar. Our team is aware of the issue and continuing to work on the issue. I’ll provide updates as they become available. Thank you for your reports, everyone!
same problem here… all settings on low
Mac OS Sierra 10.13.6
early 2014
1,4 GHz intel core i5
4 GB 1600 MHz DDR3
intel HD Graphics 5000 1536 MB
Hello,
Can we please get an ETA on the fix?!?! It has been 6+ months this bug has been around. I honestly don’t understand how you can allow this to continue. You have so many players not able to even play the game due to this bug. IT NEEDS TO BE RESOLVED. I know it may be difficult and not 100% on your end but you need to provide a solution. Some of us have spent alot of money in this game and for you to not fix a bug that makes your game unplayable is unacceptable and criminal. Please fix this ASAP.
3 Likes
Just allow players to choose preferred maps or remove these bugged out maps, until you figure out what is going on!
1 Like
This problem will never be sloved.
Everytime I play I ask if someone us a Mac and the answer is always “no”. We are too few to be considered.
Someone from customer support asked, after the mojave update, if the problem was solved or if things had improved!!! They don’t have an updated mac to see if there are any improvements??? From September to April nothing was resolved…
I have been having in game choppy issues on specific maps. The issue is difficult to describe. When I travel down a certain lane, my hero, minions, enemy heroes disappear from the screen in a vertical direction and then jump back into frame. There are very specific areas on the map this happens. This happens on the bottom lane every time on the pirate map. I do not think that it ever happens on the tribute map or the seeds map. I thought it was a patch issue and thought it would improve with later patches. I have troubleshooted this issue a lot on my own and it is not an ISP issue, display issue, or an in game graphics issue. I have gone down to the lowest setting, and it still occurs. This only happens on HOTS. Any advice would be great.
I have a Macbook Pro Retina display, 2.2GHz Quad-Core Intel i7, 16GB 1600 MHz RAM, Intel Iris Pro 1536MB Graphics Card. Mid 2015 model. This issue did not start happening until around October 2019.
Thank you
Yes AT LEAST !!!
That would happen on Windows, it would have been fixed in like a week…
That’s a joke…
2 Likes
Idk about anybody else, but it seemed fixed on my macbook pro on most maps now
Yes, the situation is a lot better. The graphical glitches do appear once in a while, but after restarting the client, it goes away. Unfortunately, clicking on the portrait to bring up the talent selection panel is still unreliable.
nothing changed, same situation as before. bug still there. gg
look, we just can’t play like this…i paid for bundles and skins in the past. Are you really going to tell me you couldn’t fix this in more than 6 months, i tend to believe that you guys aren’t even working on the problem.
What is wrong with Blizzard? do you really care so little about your customers?
Fun fact: if i leave the game cause i can’t play due to this bug…i still get banned.
Are you planning of giving everyone who has gone trough this problem an ingame reward? i think it would be the least you can do…well besides fixing the problem of course.
the most ironic fact is that when we asked to remove the maps that are having the biggest issues, you told us to go ask to the right department… that’s really inappropriate, as if you didn’t work for the same company and if the problem was on us
Recently updated on Catalina 10.15.4 and nothing changed.
Most of the maps are bugged as hell, making the game impossible to play on Mac.
My specifics are:
iMac 21.5 inch - late 2013
2.7 GhZ Intel Core i5 quad-core
8 GB 1600 Mhz DDR3
Intel Iris Pro 1536 MB
Playing on low setting and after that thief event everything got awry.
I enjoyed this game as a valuable alternative of another similar, since I find it more well versed in rewards to play consistently with loot boxes.
Maybe with this new Greek event something will be fixed, hoping that a lot.
But I’m concerned of this thing going from 6+ months and nothing really changed, didn’t expected from a company like Blizzard that makes splendid games even for us Mac gamers.
Also the maps are still in the rotation.
Hoping that the bugs are fixed soon, 9 months of bugs seems like a long time with no fix. I took a year off to focus on school, came back to glitching in and out of everything. Kinda hard to play the game when both yourself and enemy team keep glitching in and out of existence. Please fix soon, this is an awesome game but the glitch makes it near impossible to play.
1 Like
Same problem here, I use this mac
MacBook Pro (Retina, 13-inch, Mid 2014)
macOS Mojave Version 10.14.6
Processor: 2.8 GHz Intel Core i5
Memory: 8 GB 1600 MHz DDR3
Graphics: Intel Iris 1536 MB
As someone mentioned above the problem appears to be related to water, I cannot see any unit in bridges or near bodies of water. I only feel the problem in some maps and sometimes it works good enough while others I just feel that I cannot walk around the whole map. I still play the game but it is annoying not to be able to see anything.
It amuses me that the problem is 6+ months old and no fixed has been found, plus it appears that is not a problem of mac updates because there is a large range of macOS versions. I’m happy to provide videos if that could speed the process of finding a fix sooner.
still no understand of why they don’t turn back to OpenGL, obviously changing metal not doing anything except some old Mac players dropping the game.
Same here. Thought I’d just add my voice so Blizzard sees how many people are unable to play this game.
Same, here. I really enjoy the game and am disappointed that a big company like Activision does not want to spend their time to fix this issue.
It’s been almost a year, please help us so that we can enjoy your game to its full potential.