[Main Thread] Weather Effects Causing Performance Issues since Patch 51.0 (June 23 2020)

Technical Support
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https://pastebin.com/8cHmYGxQ
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https://pastebin.com/7L2Z3VCr
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Thank you for the DxDiag files, everyone! I’ve gathered the ones sent so far and we’re getting this issue tracked with the details provided.

4 Likes
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Same issues here, happening since the last patch, there are “mini” lags hitting frequently.

https://pastebin.com/3aBvPQGC
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https://pastebin.com/gjyceL0R
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Hey everyone,

We greatly appreciate the continued reports. The development team is currently investigating the underlying issue, and we will be providing further updates in this thread as they are available.

4 Likes
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It happens without fail at 7 minutes. The game runs fine before that, then it’s terrible for almost the rest of the match.

2 Likes
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https://pastebin.com/XMNZuvBb

I had this issue on and off for years now but it’s gotten much worse since the weather fixes… When something happens, sometimes it’s a hero dying, sometimes it’s a hero entering the screen etc. the game freezes for about a second… happens very often now, really no fun to play like this…

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Just of note, on my DxDiag it showed a previous driver version. My graphics drivers have since been updated and still having the issue.

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Guys, do you have a second monitor? Disabling my second monitor fixed the issue, or might just be a coincidence (I havent played for few days).

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Been there, tried that. Does not change anything (except I can no longer look at performance stats in real time).
The only thing I have not tried is spinning up a Virtual Machine so Windows lets the Linux Kernel do the scheduling, at the performance penalty of the VM.

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In my case, I have a high end PC, and I have the same problem since the last patch. I just noticed that if you close google chrome, all is running ok, but I’m not going to close a program for a heroes of the storm problem.

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https://pastebin.com/MynRrrrh
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Seriously man, leaver ban should count when the nexus destroyed. The match is over then. I always get leaver ban because AFTER that my conenction lost. I didnt vote for mvp, sure, but is it deserves 4 match ban?

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Yes, you are absolutely right! Lag spikes happen precisely at 7 minute mark. Then it gradually gets better. But for straight 5 minutes it is very difficult to play.

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https://pastebin.com/9cmRdbgF

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Hey y’all,

Thanks for all the tests so far. The devs have some ideas for what’s up here so we don’t need those anymore. Going to edit that out of my old post.

Please feel free to keep reporting that it’s happening, when it happens, what else is going on, etc, but no need to submit more files. Figured I’d save y’all time.

3 Likes
47

Any new updates? Since patch I have been facing VERY frequent fps stutter (from 100 to zero) + lag spikes (ping jumps periodically from 40+ to 200-400, which causes graphics to freeze for 0.5 to 1 second each time). Basically can’t go thru 20 seconds without a stutter.

I’ve tried resetting graphics, lowering graphics and sound, drivers up to date. I have my dxdiag, winmtr, pathping, tracert and msinfo files ready to go if you are interested in more data to analyze.

Thanks.

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Our community manager has provided an update on the Climate issue:

The weather effects have been removed from the game, and we provide more details on the thread provided above. We wanted to ensure that the performance issues caused by the weather effects have been addressed and back to normal for you all, is anyone still experiencing the performance issues within the game after these changes?

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Any idea when this comes into effect? Just hopped into a match to try and the weather anomaly was still active. Even disconnected me at the end of the match to count for a loss.