Greetings, this issues has come up again. I recently downloaded the game to get back into it and i am unable to purchase gems. i get the infinite spinning wheel on the blue screen.
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I had this issue and fixed it by changing the date on my computer. Now I have different issues 
what do you mean by that. And to what date did you change. ( Because im assuming that the date on your PC was just set up wrong and you changed to the current time )
Yes same problem here infinite circle on blue screen when i try to purchase gems . Please help
The issue exists for me when I attempt to make any sort of purchase. This includes gems and hero bundles using either cash or gems with an insufficient preexisting gem total.
I also Don t have a logs folder in my game files and I don’t know why and how to fix it
I can’t purchase gems. All i get is a blue empty box. I also can’t load the leaderboards either (they said trying that to test it for windowed options)
When is a fix for this coming?
Same story here. Endless loading. Can’t believe this is still an issue.
Got the same problem. I was gonna get some gems so i could get the cool new Li Li skins! But all i get is a empty blue screen.
I too am still having this issue. I’m able to select the amount of gems I want but then I get stuck on the blue loading screen. I’ve changed the windows setting from full screen to windowed, nothing helps.
same problem. can select amount, infinite loading screen. tried restarting router, messing with graphics settings. cant give my money if i wanted to; maybe this is a factor in why HOTS isnt seeing much return in money? SOLVE THIS ISSUE BY MAKING GEMS PURCHASABLE ON THE BROWSER
This is still a thing and haven’t been fixed yet. I can select amount of gems i wanna get but after that i just get the blue screen.
I’m legit willing to throw my money at you but all i get is a ‘‘nope’’.
I’m having a similar issue. I don’t know why I didn’t get replies nor anything. Also, same problem in StarCraft 2 (Can’t purchase anything)
In June 2020 i have the same problem to purchase gems, infinite loading screen after picking a paked of gems. But over a month ago all worked. How about Blizz go back to old loading screens and this new one you can throw to the trash.
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i agree with rimon same issue. was working for me before and now it no longer works. please give us an update.
Same Problem cant buy gems.
I get an endless loading screen
and i cant open the Leaderboard either =(
Currently having this issue. Try to buy gems but get endless loading symbol.
Blizz attempted to patch this a year ago and its still not fixed? Big yikes.
I’m also having the exact issue now.
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I’ve tried turning off my Avast Anti Virus app, & still couldn’t buy anything.
I still want that my gems to purchase but since I didn’t have Blizzard Balance could fine for it.