My account got banned - how do i appeal this?

Something like:

Hi Hat, a long time player who frequents the HS forums has gotten permanently banned in the last bot wave. They are adamant they didn’t bot. Because the Customer Support can be so sketchy in getting a manual review is it possible you could escalate this case to the right people to have a look at it? Their Battletag is Aerthis#21325

This good? I will tweet it at them but no guarantee it does anything

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Drat it’s too long to do it in 1 tweet

I already contacted hat on reddit he refered me to customer service. i contacted a dev they dev said the ban is deserving i replied back that i disagree politly thank your for your effort i appreciate it anyway.

The only avenue left for me is my tickets i sent thats all i thats left for me i maintain i didnt bot and i wil continue to maintain that stance because its true.

Oh :frowning:
That’s saddening

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Of course. Probably didn’t read what you sent, just like the cms. How despicable.

You need to contact a lawyer. Most of them will work on contingency (meaning they won’t get paid until you do). Make sure to contact some gaming journos as well.

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Looks like I did get a reply

this person has spammed every possible forum and dmed multiple devs directly

Il stil be here :slight_smile: i stil like the game i just feel they made a mistake.

Its 6 year old account and im not even guilty of what they said ofc i was going to fight for it but you know il just see how far my tickets get me now thats all i have left.

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Sorry man, but here is the harsh truth. Your account is pretty much gone. Even if you do get it reviewed by a “human” (that is outsourced btw), this person is going to just follow a script that will result in nothing anyway. A permanent ban from Hearthstone cannot be rescinded unless you have ties with the company. Continue playing on your secondary account, but dont spend a lot of time on it or you might get flagged again.

Anyway il stil hang around and talk about cards at least i have made alot of friends here :slight_smile:

Just go play an actual game instead, Helldivers 2 rolls, fortnite new season, CoD if you are blizz fan.

Here you go, mad props to Hat for replying, I didn’t know you got Celestalon to look into it

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hes the community manager who posts on reddit hes been helpful before!ive seen him post often on reddit too

I am stil going to play hearthstone i wil say this i am guilty of toxic behaviour for that i apologize but i am not guilty of botting.

At least it was a good chance for me to pause and realise i had gotten to tilted at the meta and i should in future rather just take a break if if i feel like that but i maintain i didnt bot il see where my tickets take me thats where im at now.

Anyway i appreciate your effort il stil play the game and be here on forums maybe abit less active as i have to focus on some real life stuff anyway i harbor no anger as well but i didnt bot that was my reply to the dev as well i didnt even want to mention his name tbh because i didnt think it was needed.

someone psoted a thread saying he was banned while using a VPN did you use one ?(i read it triggered false postiives in WOW anti cheat years ago )

I dont use vpn boreas not that i know of lol i dont know if my anit virus could have something similar but im unsure.

Your actually a part time streamer thats really cool :slight_smile:

Now that i think about it didnt you make a video about one of your matches on forums.

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I do make YouTube videos from time to time yes

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it isnt agaisnt blizzard rules(unlike fornite ) but i was surpised to find out it caused bans before

Lets chat in another thread :smiley: ive said my piece and il maintain my innonce but il move on now il stil try with tickets - who knows maybe it gets overturned - but im rdy to just talk about the game again :smiley:

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