[Main Thread] Network Problem while Loading Cards

Technical Support
1

Hi, I keep getting an error every time I launch the game a second or two after I get into the main menu of:
“We just ran into a network problem as we were loading up all the cards in your collection”

Tired to reinstall, reboot, relog but nothing works

75 Likes
2

I am having the same error as well. Hopefully there is something that can be fixed soon.

5 Likes
3

also having the same problem now. was able to get in fine this morning but this afternoon no luck.

1 Like
4

I dont understand why they fail so miserably with their updates…

6 Likes
5

Same issue here. Worked fine when I was playing this morning.

6

I’m getting the same error message.

1 Like
7

same on all ios devices

3 Likes
8

Same issue. Thanks blizz

9

Same on windows desktop. Their updates ruin the game for so many everytime.

10

To be fair they are a non-profit company. It’s not like they’re making any money off these updates.

11 Likes
11

Try to close the deck tracker. this solved me the problem.

12

I don’t use any sort of deck tracking software and still have this issue.

2 Likes
13

Same on windows desktop.

1 Like
14

Same problem on iOS iphone.

15

Hey all,

Thanks for the reports! It looks like our team is collecting information on this error. If you have already posted then your information is on the tracking! If you have not posted, please reply to this post so I can add you.

EDIT: Update on this! We have enough example cases and QA/Dev has a fix in the works. I don’t have any ETA for when it’ll be available but hopefully it won’t be long.

Thanks for following up with us on this!

Update #2: Latest update with workarounds here

43 Likes
16

Same problem here! Please fix it as soon as possible!

17

Same issue here, thanks!

18

Same issue here, please fix. thank you!

19

Same error here :C :C

20

Same problem, please help.