[Main Thread] Android Game Freezing or Crashing on Title Screen

DaronM-2953 · February 28, 2020, 12:19pm

After the update Hearthstone is not working in my OnePlus OnePlus5 either. Always crashing at the title screen. : (
Is there any plan to fix this issue

Thorgrimm-1703 · February 28, 2020, 12:46pm

LG K40 - Android 9

Game crashes on title screen.

Skrzypek-21429 · February 28, 2020, 1:38pm

Huawei Y6 (2019) Android 9

HermitMac-1229 · February 28, 2020, 1:50pm

Galaxy J7 (SM-J727U)
Android 8.1.0

Kaldraydis-1147 · February 28, 2020, 2:05pm

Hey all,

Thank you for all the continued reports! We have enough information on this one for now. Our developers and QA team are looking into this. Once we have more info we will update this thread.

Thank you!

Leatherbeard-1838 · February 28, 2020, 2:06pm

LG Model Q60
Android Version 9

Ding0-2266 · February 28, 2020, 6:23am

Crashed at entrance after last update. MEIZU MX4

LuckyMan-21427 · February 28, 2020, 1:37pm

Thank’s Blizz - it was a “good job”. I will not buy packs in future, at all.

hiboy1234-1506 · February 28, 2020, 1:41pm

My game keeps crashing everytime I try to log in a put my ticket in and did what it said and still it does not work. Is anyone else having this problem on android btw

Tjoerneheks-2914 · February 28, 2020, 2:20pm

Me to.
So frustrating!

Dantekan-2403 · February 28, 2020, 2:31pm

Samsung Galaxy J4, Android 9
Same, freezes when charge the game

Sedriss-1899 · February 28, 2020, 2:35pm

I can play before 7am EST but can’t get in after. Says servers ate down trying to collect your cards, or something. Just got in, but wtf

ms4cyber-2265 · February 28, 2020, 2:41pm

same problem wtf

kolejnyszpak-2857 · February 28, 2020, 2:47pm

same problem…
Fortunately the release of the Gwent on android is coming soon

Mike-110903 · February 28, 2020, 2:48pm

Good to hear about developers insight on upcoming things, for A game we cant play.

KaiJuva-2627 · February 28, 2020, 3:04pm

When they release hotfix, passed 2 days and still same issue
Samsung Galaxy j7(2016)

Shamito-11962 · February 28, 2020, 3:13pm

Hola soy de Chile, y tengo el mismo problema no me deja ingresar al juego.

Tengo un Moto E6 Plus resien comprado con Android 9.

Aleksander2-2548 · February 28, 2020, 3:19pm

I use redmi 7A hearthstone crashing me I tried everything , on Amazon app I can’t install hearthstone but I have another phone ,redmi and when I downloaded hearthstone on my second phone it’s working… Soo I can play

Twisteddvvet-1313 · February 28, 2020, 3:20pm

Yes I’am too…tried everything like you did. Cant get past title screen. I see the % loading as usual in upper right corner and it stops. Also heard the music and greeting. After that it freezes

Blec-1659 · February 28, 2020, 3:22pm

I just installed Amazon store App and downloaded Hearthstone as @SnarkyGoblin suggested, it worked for me. Join us with this alternative if you please.