Thank you for your reports and patience, everyone! We are aware of the issue where the game gets stuck on the Tavern Doors for mobile devices or receiving the “Oops! Playful sprites” errors after some time, starting with the patch.
Our team is investigating the issue and working on a resolution. In the mean time, we have seen some success with the following:
- Restart the App and Device.
- Check there is sufficient storage available for the update.
- Trying another connection.
Especially, for those running into the message, “GLOBAL_ASSET_DOWNLOAD_CELLULAR_POPUP_BODY”
For additional steps and suggestions, our article here can assist further. Please update us if anything helps in the mean time while we work on a resolution for this issue. We’ll continue to update when more information is available about the issue.
Thanks for everyone sending in the UpdateManager logs and additional logs! Removed the steps here as we no longer need any more logs.