Freeze screen/crash on startup

[Caterpepi]

Hey, JJM! Are you receiving any error messages? This sounds like the playful sprites issue we’re seeing with Hearthstone here:

[Jul 2] Stuck on Tavern Doors or Playful Sprites on iOS/Android

Thank you for your reports and patience, everyone! We are aware of the issue where the game gets stuck on the Tavern Doors for mobile devices or receiving the “Oops! Playful sprites” errors after some time, starting with the patch. Our team is investigating the issue and working on a resolution. In the mean time, we have seen some success with the following: Restart the App and Device. Check there is sufficient storage available for the update. Trying another connection. Especially, for thos…