iPad Pro Optimization

Thanks for your reports everyone! I’m sorry that the thread closed wasn’t vocalized. It was closed due to the initial crashing issues for the 14.2 patch were addressed and it was bumped up after the 14.6 updates which has its own thread now.

But as a result of the 14.2 crash fix, this caused some optimization issue with the iPad Pro which resulted in the thread to report multiple different issues.

To keep things very transparent, I updated the title here and merged a few common threads, specifically for iPad Pro optimization concerns so that we can focus on this thread until the issue is resolved - and hopefully, prevent any further locked threads or a mix up of different issues.

As an update, we’re still waiting for a fix on this. Due to game engine updates required, this is taking much longer than expected to resolve. Since we’ll need to go through optimizing on the update, testing the compatibility of the devices, going through the approval process through all the App Stores, and then hopefully getting this pushed to everyone soon!

It’s frustrating and inconvenient for all of our Hearthstone community members who regularly play on an iPad. It’s been a long, on-going problem that has a fairly complex fix to resolve both the iOS crashes and the iPad Pro optimization issues.

With this said, we greatly appreciate your patience and understanding in this matter. Still no exact ETA, but I hope that we can continue to provide updates and be more transparent with the issue when we have more information to provide :slight_smile:

2 Likes