Same issue here, attempting to play on iOS and get the error “Failed to get update. Please check your network settings.” I have restored my device to factory settings and set up as new. Issue still occurs. Has been occurring since early June. I’ve been almost a month without hearthstone ![:sob:](https://dacy5cilkxabf.cloudfront.net/en/hearthstone/images/emoji/twitter/sob.png?v=6" ":sob:")
Please help.
Just offloaded the application from the settings and re-installed. I was able to log-in successfully and play! Yay!
Tried reinstalling application today and was still unable to get past the error.
Just to reiterate what I did to resolve the issue on my end. On my iOS device I went to general -> phone storage -> hearthstone -> offload app -> reinstall app
I did not reinstall directly from the App Store, but from the settings in my phone.
I hope this helps anyone having the same issue.
Can confirm this worked for me.
Still having this issue as of now…
Any other solution than those above?