Cant login on mobile after 21.0 patch

iPhone 7
Mint mobile

Actually I was using wifi. The game crashed on the blizzard logo loading phase.

Same problem. Cant get past login after the last update. Samsung Galaxy j4, mobile internet.

LG K12plus same problem

The same here. Galaxy j6

Samsung Galaxy Tab A SM-T510

Samsung Galaxy A6 same problem

Hearthstone won’t work for me either and I’m on my android galaxy j7 crown phone

LG K10 Power - Contato Internet SC - BR

Samsung Galaxy S9 Plus
T-Mobile

Galaxy J7 (2017) - I tried it both on home WiFi and ATT cellular

So this is obviously an issue with the update and not how we access the game. Can anyone from blizard give us a time table on when this will be fixed?

2 Likes

My phone actually plays after downloading, it’s my tablet that won’t let me log in…it’s the Alcatel joy tab 2 Android version

1 Like

Its a disgrace there is no number to call, no livechat. Especially for a company that always releases software with bugs , errors, flaws and ask big money for it. I could really punch somebody , so frustrating.

My device is a Redmi 9c . But what does that mather actually?

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I am able to play on zenfone and there is a lot of bugs, like visual, game play such as grave runes, connection issues, insane lag, achievements and possibly more.
Before the patch, I saw a bug where the 8 mana priest spell that reduces its cost by 1 for each spell you have did reduce 2 for each spell instead

Since the latest updated I’m unable to get past the intro in my Samsung phone. Normally I’d see the notification that version is being checked but that is not being initialized. It stalls when the logo starts flickering. Reinstalled app from scratch, same happens after I indicate that I’m not a new user. My device software is up-to-date.

Samsung Galaxy Tab A 2020
Samsung Galaxy J7 2017

Not able to login since latest patch also, hope a solution will be found.

Same thing with me can’t sign in I’m on Android (Motorola phone)

Same here LG 50k
Wifi & LTE Vodafone

Fire HD10
WiFi to a Netgear R7000 router or through Android phone tethering.

Anyone tried to change his battle.net account password?

Are now 48h with the problem without a really real explanation from blizz …
When, how, where, why … So enlighten us a little !?
But one thing is consoling when only half of us cannot spend any money “ingame” during that time … And that about this time, yes, then you might notice it soon: sweat_smile :: pray:
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