Technical Support
Topic | Replies | Views | Activity | |
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Known Technical Support Issues [Updated June 16, 2020]
Hey there everybody! We’ll be using this forum thread to track known technical support issues, like conflicts which cause performance errors, crashes, and connection problems. Check out the list below, and give these st… |
10 | 46536 | June 16, 2020 | |
How to Report Hacks/Exploits/Cheating
As per the Forums Code of Conduct, under no circumstances should a hack or exploit be reported on the public forums. Because of the sensitive nature of hacks/exploits, posting on forums only ensures that other people are… |
2 | 21552 | February 25, 2019 | |
Helpful Billing Information & Troubleshooting Basics
Greetings, We’d like to provide several links to some helpful billing information and troubleshooting basics that we hope will assist you in resolving minor issues and answer common questions that may arise. Helpful Bi… |
3 | 9721 | February 25, 2019 | |
Card Stuck Hovering/Never Roping
This is in response to a disconnection issue that players see where it appears that the opposing player is holding up the game in some manner. Often it will appear that they are holding a card above the battlefield, purp… |
0 | 11617 | February 25, 2019 | |
Hearthstone Account Security Reminder
We want everyone’s experience with Hearthstone to be fun and as free of issues as possible. With that in mind, we’d like to share a quick reminder regarding your Hearthstone account security. To have the best experience… |
2 | 9314 | February 25, 2019 | |
Common Connection and Latency Issues
Greetings all, We’ve been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what cause… |
5 | 17213 | February 25, 2019 | |
Patching and Installation Troubleshooting
Patching and installation issues are some of the more common issues that we come across in the Tech Support Forums. This thread will highlight some troubleshooting steps that have been proven to resolve most of the patch… |
4 | 13402 | February 25, 2019 | |
Welcome to Hearthstone Tech Support! - Please Read
Howdy! Welcome to the Technical Support forum for Hearthstone. This forum exists to provide Hearthstone customers with a place to discuss technical issues with each other and Blizzard Tech Support staff members. Blizzar… |
2 | 11007 | February 25, 2019 | |
Mouse pointer not appearing
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13 | 269 | March 19, 2024 | |
Game Continues to Crash
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0 | 27 | March 17, 2024 | |
No dialogue on iOS
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0 | 19 | March 17, 2024 | |
I can't see my cards on iPhone 12, they are cut off
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0 | 25 | March 17, 2024 | |
Unable to login on any device
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3 | 250 | March 16, 2024 | |
Please fix battlegrounds connectivity
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1 | 39 | March 16, 2024 | |
Skin disappeared
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1 | 79 | March 16, 2024 | |
Struggling to play game after patch
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12 | 1112 | March 15, 2024 | |
Can't even launch it on mobile or on desktop
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3 | 88 | March 15, 2024 | |
Got a strange gift via battle.net app
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0 | 69 | March 15, 2024 | |
Laggy and unplayable?
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1 | 52 | March 14, 2024 | |
Lately I sometimes get disconnected as a game starts and
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0 | 46 | March 14, 2024 | |
Wrong email connected to mobile app
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0 | 29 | March 14, 2024 | |
Issues on MacOS still Persist Scan & Repair Not a Fix
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2 | 59 | March 13, 2024 | |
Account unconnected from Twitch by itself
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0 | 38 | March 13, 2024 | |
After the patch my Game stops
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1 | 59 | March 13, 2024 | |
Connection problems during 10 years Event losing me Arenas
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0 | 49 | March 13, 2024 | |
I can't install HS
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2 | 78 | March 13, 2024 | |
In-Game Sticking & Lagging
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3 | 121 | March 13, 2024 | |
Cant launch Hearthstone
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2 | 196 | March 12, 2024 | |
The game is stuck on a black screen
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3 | 208 | March 12, 2024 | |
New Comp Ranking system
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0 | 45 | March 11, 2024 |