Mac Technical Support


Reporting Hacks/Exploits/Cheating (3)

As per the Forums Code of Conduct, under no circumstances should a hack or exploit be reported on the public forums. Because of the sensitive nature of hacks/exploits, posting on forums only ensures that other people are…

Mac Patching and Installation Troubleshooting (5)

Patching and installation issues are some of the more common issues that we come across in the Tech Support Forums. This thread will highlight some troubleshooting steps that have been proven to resolve most of the patch…

Card Stuck Hovering/Never Roping/Unable to Play (3)

This is in response to a disconnection issue that players see where it appears that the opposing player is holding up the game in some manner. Often it will appear that they are holding a card above the battlefield, purp…

Hearthstone Device and Security Reminder (3)

We want everyone’s experience with Hearthstone to be fun and as free of issues as possible. With that in mind, we’d like to share a quick reminder regarding your Hearthstone account security. To have the best experience…

Common Payment and Technical Issues (4)

Greetings, We’d like to provide several links to some helpful billing information and troubleshooting basics that we hope will assist you in resolving minor issues and answer common questions that may arise. Helpful Bi…

Common Mac Connection and Latency Issues (6)

Greetings all, We’ve been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what cause…

Welcome to Hearthstone Mac Tech Support! (3)

Howdy! Welcome to the Technical Support forum for Hearthstone. This forum exists to provide Hearthstone customers with a place to discuss technical issues with each other and Blizzard Tech Support staff members. Blizzar…

Hearthstone on iPad crashing (4)
Game crashes on iPad (17)
Constant Crashes on iOS ( 2 3 4 5 6 7 8 9 10 ) (193)
Possible solution to IOS issue (1)
Constant crash during games (5)
ETA on fix IOS crash (4)
Fix did nothing (1)
Has blizzard even acknowledged the issues on IOs (8)
Crashing a lot all of a sudden (1)
Maintenance didn’t fix iOS crashing (7)
Game will not start IOS v12.1.4 iPad (6)
Iphone 8 Stuck on loading screen (1)
Hearthstone won't update (1)
Crashes in iOS just after games and during games & bad lag (1)
Crash client every 5 minute on iPad Air (3)
Stuck at launch screen (5)