Mac Technical Support


Topic Replies Activity
Reporting Hacks/Exploits/Cheating

As per the Forums Code of Conduct, under no circumstances should a hack or exploit be reported on the public forums. Because of the sensitive nature of hacks/exploits, posting on forums only ensures that other people are…

3 25 February 2019
Mac Patching and Installation Troubleshooting

Patching and installation issues are some of the more common issues that we come across in the Tech Support Forums. This thread will highlight some troubleshooting steps that have been proven to resolve most of the patch…

5 25 February 2019
Card Stuck Hovering/Never Roping/Unable to Play

This is in response to a disconnection issue that players see where it appears that the opposing player is holding up the game in some manner. Often it will appear that they are holding a card above the battlefield, purp…

3 25 February 2019
Hearthstone Device and Security Reminder

We want everyone’s experience with Hearthstone to be fun and as free of issues as possible. With that in mind, we’d like to share a quick reminder regarding your Hearthstone account security. To have the best experience…

3 25 February 2019
Common Payment and Technical Issues

Greetings, We’d like to provide several links to some helpful billing information and troubleshooting basics that we hope will assist you in resolving minor issues and answer common questions that may arise. Helpful Bi…

4 25 February 2019
Common Mac Connection and Latency Issues

Greetings all, We’ve been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what cause…

6 25 February 2019
Welcome to Hearthstone Mac Tech Support!

Howdy! Welcome to the Technical Support forum for Hearthstone. This forum exists to provide Hearthstone customers with a place to discuss technical issues with each other and Blizzard Tech Support staff members. Blizzar…

3 25 February 2019
Launch bug- black white strobing bars 3 8 April 2020
White screen when trying to open app 4 8 April 2020
Window mode lagging out Safari browser 4 6 April 2020
27" iMac w/Retina HS Not Loading Past Tavern Doors 2 6 April 2020
Macbook Pro 2019 16" overheating (Hearthstone) 2 5 April 2020
Mac problem to download hearthstone or battle net app 2 4 April 2020
Urgent fix asap - INFINITE RECONNECT/CRASH, Exit game will cause crash 1 30 March 2020
Something has changed regarding minimum requirements? 1 28 March 2020
Infinite Queue Screen in Battlegrounds 1 22 March 2020
Can't download battlenet or Hearthstone (Network error) 2 21 March 2020
Failed - Network Error 4 22 March 2020
HS won't load past tavern doors on launch 1 19 March 2020
For god's sake change the cursor size to normal on mac 1 11 March 2020
Free Medivh heroic Paladincrash 1 5 March 2020
Latest patch on 8th October makes my mac very sluggish 25 29 February 2020
Macbook launch white screen 6 12 February 2020
Still no patch on iPad? 4 22 January 2020
Will a feature to reduce animation detail/ disable animations ever be introduced? 1 22 January 2020
Failed Network Error for Mac 2 19 January 2020
Mac OSX - App won't load. Stalls out at door screen 3 19 January 2020
Hearthstone App Invisible After Alt+Tab 3 17 January 2020
Crash on Mac After Connection Dropped in Adventure Mode 1 29 December 2019
Failed - Network error 7 24 December 2019