Game Freeze and Alt F4 or Windows Key have no funktion

Hello, the Diablo Immortal game has been freezing on PC for weeks. It happens very often in Battleground or Vanguard mode. The moment the image and sound freezes, the Courser can be moved normally, but otherwise there is no function and no movements, but the worst thing is that you can’t even get out of the game via Windows key or Alt F4. You can only get out of the game by turning off the PC.Game was re-installed 2 times but that didn’t help either.
The PC with a Geforce Rtx 3080 is completely up to date and runs without any problems in all other applications and games. All drivers are up-to-date. Even in my environment, where we communicate via Discord, other players have this Problem.Es is in my eyes an outrage to let such problems run for so long, where so much money has been invested in the game.
Server: Solarion Eu

You say that your PC is fully up-to-date. If you are using Windows 11 with the latest 24H2 update from Microsoft, you may want to take a look into this topic (you can just scroll down to the latest posts):

3 Likes

Despite Microsoft saying it was safe to update now to 24H2 I ended up removing and going back to 23H2. Problem solved