Technical Support

Topic	Replies	Views	Activity
Welcome to Diablo Immortal Tech Support! - Please Read Howdy! Welcome to the Technical Support forum for Diablo Immortal (PC/Mobile). This forum exists to provide Diablo Immortal customers with a place to discuss technical issues with each other, MVPs(Green text), and Blizz…	2	2835	September 18, 2023
Skin’s shop is totally empty iOS	3	18	August 9, 2026
I didn't receive the latest anniversary cosmetic PC	1	9	August 8, 2026
I can't activate expired Emphemeral Treasure after purchase Collector's Empowered Battle Passs Android	0	13	August 7, 2026
Unable to log in to my account Android	3	26	August 6, 2026
Rift hunters trove purchase disappeared Android	4	19	August 6, 2026
Diablo Immortal incorrectly detects 0 GB free storage on Android (POCO X6 Pro) Android	1	33	August 5, 2026
Battle Net Reconnection Loop while playing iOS	10	105	August 5, 2026
The game downloads 211.22 MB everytime i launch it PC	30	429	August 3, 2026
Cosmetics missing I didn't get the Immortal King PC	7	105	August 2, 2026
Diablo immortal: error 500 in-game shop PC	34	656	August 2, 2026
Market not available - transaction pending iOS	4	44	August 1, 2026
Not allowing purchases iOS	1	29	July 30, 2026
Unable to log in to my account Android	2	27	July 29, 2026
Battle.net connection lost. please try to reconnect iOS	2	35	July 29, 2026
Пропал фамильяр Android	2	21	July 29, 2026
Todos os itens do Passe de Batalha anterior desapareceram (Mesmo após reverter classe) Android	3	17	July 27, 2026
Transfer Book of Kalan PC	1	19	July 26, 2026
Server change to books of kalan PC	2	21	July 25, 2026
Primary attack not working PC	4	35	July 23, 2026
Optimization issue on fairly powerful hardware. Unplayable low resolution in the game on a device with a Snapdragon 8 gen 2 chip Android	3	38	July 23, 2026
Legacy of the horadrim, 60(1535) still no vessel drop Android	3	27	July 22, 2026
Guest account cant be merged with battlenet log in Android	2	30	July 21, 2026
Missing Trial of the Hordes rank rewards Android	3	53	July 21, 2026
Undelete not avalable Android	0	14	July 21, 2026
2 Hell bound Desire gems were level 3 and now they are level 1 iOS	0	17	July 20, 2026
(imperative, indispensable & inevitable!) Petition for a new mode that each and every one of items is account bond, each and every one of trades is disabled, each and every one of Eternal Orbs can not be purchased by real world money, etc PC	1	20	July 17, 2026
Stuck at DI mobile main menu post update Android	6	60	July 16, 2026
U guys got a lego gem duping problem going on right now stacks of all the s tier gems for 20k Android	1	36	July 16, 2026
Missing Deeds of Valor Badge iOS	4	79	July 15, 2026

Welcome to Diablo Immortal Tech Support! - Please Read

Howdy! Welcome to the Technical Support forum for Diablo Immortal (PC/Mobile). This forum exists to provide Diablo Immortal customers with a place to discuss technical issues with each other, MVPs(Green text), and Blizz…

2

2835

September 18, 2023

Skin’s shop is totally empty

iOS

3

18

August 9, 2026

I didn't receive the latest anniversary cosmetic

PC

1

9

August 8, 2026

I can't activate expired Emphemeral Treasure after purchase Collector's Empowered Battle Passs

Android

0

13

August 7, 2026

Unable to log in to my account

Android

3

26

August 6, 2026

Rift hunters trove purchase disappeared

Android

4

19

August 6, 2026

Diablo Immortal incorrectly detects 0 GB free storage on Android (POCO X6 Pro)

Android

1

33

August 5, 2026

Battle Net Reconnection Loop while playing

iOS

10

105

August 5, 2026

The game downloads 211.22 MB everytime i launch it

PC

30

429

August 3, 2026

Cosmetics missing I didn't get the Immortal King

PC

7

105

August 2, 2026

Diablo immortal: error 500 in-game shop

PC

34

656

August 2, 2026

Market not available - transaction pending

iOS

4

44

August 1, 2026

Not allowing purchases

iOS

1

29

July 30, 2026

Unable to log in to my account

Android

2

27

July 29, 2026

Battle.net connection lost. please try to reconnect

iOS

2

35

July 29, 2026

Пропал фамильяр

Android

2

21

July 29, 2026

Todos os itens do Passe de Batalha anterior desapareceram (Mesmo após reverter classe)

Android

3

17

July 27, 2026

Transfer Book of Kalan

PC

1

19

July 26, 2026

Server change to books of kalan

PC

2

21

July 25, 2026

Primary attack not working

PC

4

35

July 23, 2026

Optimization issue on fairly powerful hardware. Unplayable low resolution in the game on a device with a Snapdragon 8 gen 2 chip

Android

3

38

July 23, 2026

Legacy of the horadrim, 60(1535) still no vessel drop

Android

3

27

July 22, 2026

Guest account cant be merged with battlenet log in

Android

2

30

July 21, 2026

Missing Trial of the Hordes rank rewards

Android

3

53

July 21, 2026

Undelete not avalable

Android

0

14

July 21, 2026

2 Hell bound Desire gems were level 3 and now they are level 1

iOS

0

17

July 20, 2026

(imperative, indispensable & inevitable!) Petition for a new mode that each and every one of items is account bond, each and every one of trades is disabled, each and every one of Eternal Orbs can not be purchased by real world money, etc

PC

1

20

July 17, 2026

Stuck at DI mobile main menu post update

Android

6

60

July 16, 2026

U guys got a lego gem duping problem going on right now stacks of all the s tier gems for 20k

Android

1

36

July 16, 2026

Missing Deeds of Valor Badge

iOS

4

79

July 15, 2026