Technical Support

Topic	Replies	Views	Activity
Welcome to Diablo Immortal Tech Support! - Please Read Howdy! Welcome to the Technical Support forum for Diablo Immortal (PC/Mobile). This forum exists to provide Diablo Immortal customers with a place to discuss technical issues with each other, MVPs(Green text), and Blizz…	2	2882	September 18, 2023
Rank 7 Sapphire missing after gear switch iOS	2	12	September 6, 2026
Choas Tower war Bg everyone is glitching the shields buffs PC	1	21	September 6, 2026
Character Design and Anatomy in Diablo Immortal Android	2	25	September 6, 2026
Log in game, hero disapeared PC	1	22	September 6, 2026
Game not launching on PC, says playing in battle.net client, but nothing PC	7	20	September 6, 2026
Still no update on my issue? Android	3	33	September 5, 2026
Lost stash together with legendary gems Android	3	30	September 4, 2026
Battle Pass Guide: Hell l 17/22 iOS	4	137	September 4, 2026
Lost legendary gems Android	0	15	September 2, 2026
Diablo Immortal Not launching (says playing but no window) PC	2	258	September 2, 2026
Guard Ada Inaccessible iOS	0	13	September 1, 2026
Not getting Ephemeral Treasure after purchasing Collector's Empowered Battle Pass Android	0	17	September 1, 2026
Redeem button is greyed out, unable to use ultimate tokens Android	8	36	August 31, 2026
Lost access to Guest Account after update – Game creates new empty Guest profile instead of detecting existing one Android	2	36	August 27, 2026
Survivors bane keeps on disconnecting making it unplayable Android	0	20	August 27, 2026
Missing upgraded materials (Enchanted Dust) after the latest update iOS	0	16	August 27, 2026
My plats were missing after server's down Android	2	45	August 26, 2026
Diablo crashing / Support does not exist! Spend your money else ware! PC	2	41	August 25, 2026
No start button showing iOS	2	39	August 24, 2026
Skin’s shop is totally empty iOS	5	53	August 24, 2026
Lash of pain glitches and removes itself Android	0	19	August 23, 2026
Lost cape in cosmetic Android	1	30	August 22, 2026
Subject: Wild Brawl – Persistent Matchmaking Failure / Possible Account-Specific Issue PC	1	24	August 22, 2026
Apparitions gobelins liés à l'événement en instance Android	0	19	August 21, 2026
Today’s update messed up changing from my laptop screen to an external monitor PC	0	36	August 20, 2026
Diablo repeatedly crashing PC	2	57	August 19, 2026
Optimisation for Galaxy Z Fold Android	2	325	August 19, 2026
Full of SCAMMERS PC	1	44	August 18, 2026
Stuck on tap to play and can only log in as guest iOS	23	5500	August 18, 2026

Welcome to Diablo Immortal Tech Support! - Please Read

Howdy! Welcome to the Technical Support forum for Diablo Immortal (PC/Mobile). This forum exists to provide Diablo Immortal customers with a place to discuss technical issues with each other, MVPs(Green text), and Blizz…

2

2882

September 18, 2023

Rank 7 Sapphire missing after gear switch

iOS

2

12

September 6, 2026

Choas Tower war Bg everyone is glitching the shields buffs

PC

1

21

September 6, 2026

Character Design and Anatomy in Diablo Immortal

Android

2

25

September 6, 2026

Log in game, hero disapeared

PC

1

22

September 6, 2026

Game not launching on PC, says playing in battle.net client, but nothing

PC

7

20

September 6, 2026

Still no update on my issue?

Android

3

33

September 5, 2026

Lost stash together with legendary gems

Android

3

30

September 4, 2026

Battle Pass Guide: Hell l 17/22

iOS

4

137

September 4, 2026

Lost legendary gems

Android

0

15

September 2, 2026

Diablo Immortal Not launching (says playing but no window)

PC

2

258

September 2, 2026

Guard Ada Inaccessible

iOS

0

13

September 1, 2026

Not getting Ephemeral Treasure after purchasing Collector's Empowered Battle Pass

Android

0

17

September 1, 2026

Redeem button is greyed out, unable to use ultimate tokens

Android

8

36

August 31, 2026

Lost access to Guest Account after update – Game creates new empty Guest profile instead of detecting existing one

Android

2

36

August 27, 2026

Survivors bane keeps on disconnecting making it unplayable

Android

0

20

August 27, 2026

Missing upgraded materials (Enchanted Dust) after the latest update

iOS

0

16

August 27, 2026

My plats were missing after server's down

Android

2

45

August 26, 2026

Diablo crashing / Support does not exist! Spend your money else ware!

PC

2

41

August 25, 2026

No start button showing

iOS

2

39

August 24, 2026

Skin’s shop is totally empty

iOS

5

53

August 24, 2026

Lash of pain glitches and removes itself

Android

0

19

August 23, 2026

Lost cape in cosmetic

Android

1

30

August 22, 2026

Subject: Wild Brawl – Persistent Matchmaking Failure / Possible Account-Specific Issue

PC

1

24

August 22, 2026

Apparitions gobelins liés à l'événement en instance

Android

0

19

August 21, 2026

Today’s update messed up changing from my laptop screen to an external monitor

PC

0

36

August 20, 2026

Diablo repeatedly crashing

PC

2

57

August 19, 2026

Optimisation for Galaxy Z Fold

Android

2

325

August 19, 2026

Full of SCAMMERS

PC

1

44

August 18, 2026

Stuck on tap to play and can only log in as guest

iOS

23

5500

August 18, 2026