Missing Chapter 3 reward Strips and Points Mount Armor

PC Bug Report
1

After claiming the chapter 3 rewards I got a error code and now I’m missing the Strips and Points Mount Armor. It doesn’t show up in the inventory nor stable master.

88 Likes
2

Same thing happened to me, can’t find the Strips and Points Mount Armor in the inventory nor stable master.

12 Likes
3

same… I checked everywhere, I even restarted the launcher but it’s still missing.

7 Likes
4

It’s the same for me. I tried everything but I didn’t get it.
Update: And during the later ones I didn’t get either the mount and the mount trophy.

6 Likes
5

Same here. Claimed the Chapter III rewards but the mount armor is nowhere to be found :frowning:

6 Likes
6

no strips and points for me :frowning:

6 Likes
7

Haven’t received the reward either.

5 Likes
8

I didn’t get any error but mount armor is nowhere to be found.

5 Likes
9

Yup am having the same issue here, tried leaving game, exiting diablo, exiting battlenet client and still nothing.

4 Likes
10

Я не получил никакой ошибки, но броню для крепления нигде не найти.

Мне тоже ничего не дали

4 Likes
11

Same here, can’t find it anywhere.

4 Likes
12

Same here. I don’t see it at the horse vendor.

4 Likes
13

Same here, can’t find it anywhere.

4 Likes
14

Same here, is there any fix yet or any explanation?

3 Likes
15

Same here, I stopped progressing until there is a solution, i don’t want to miss the mount.

4 Likes
16

i didnt get an error when i claimed it but i dont have it in my inventory either, i have closed game a couple times had a couple updates and still not there

2 Likes
17

I had the same issue. Season journey tracker says the reward was claimed, got an error message that i don’t recall what it specifically said (sorry), but the Strips and Points horse armor is nowhere to be found :(.

1 Like
18

Same here. Chapter completed but the mount armour is nowhere to be found

2 Likes
19

Same here, was about to make a post about it.

2 Likes
20

I am also facing the same issue too, I think there is bug in new Mount system too.
After they changed Mount/Mount Armor drops to automatically appear at the stable master, I have not received any new drops other than the mount from defeating Uber Lilith. In season 1, I was farming mount drops by doing world events, Whisper, Legion, World boss, silent chest but got nothing.
I suspect the issue might be is that mount drops are still droping, but not displaying right at the stable master.

4 Likes