Game Crashes on Entering Sewers of Caldeum

With any hero, on both EU and US servers.
So, if you wanna farm Murlocket, it is impossible atm.

I just now full cleared the Sewers of Caldeum on all three Regions: Americas, Europe and Asia without issues.

Ran a Demon Hunter on Torment XVI.

You might want to double check that your operating system and video drivers are up-to-date.

2 Likes

Crashing is a technical issue. You should go to Technical Support instead.

Usually, crash is caused by out-dated driver. Try updating video driver from GPU manufacturer first.

If problem continues, please provide information about your computer when posting in Technical Support forum, or entering a ticket.

2 Likes

Everything is up-to-date, of course. I am Win 3.11 generation;-)
You really think, when all other game areas (playing about 5 hrs, trying some new stuff and all that after the patch) are flawless, but only when entering this special place, game crashes - you really think it is technical issue? I don’t think so, feels more like a bug. It is quite possible graphic driver or Win related (the very newest NV drivers, GTX980, Win 64 Pro), but still a bug.
Technical issue is when one can’t load, or game crashes randomly or similar. NOT EXACTLY ONE SPECIFIC PLACE ON THE WHOLE MAP. I am mainly EU player, so was trying to get amulet on US also and noticed this. If not looking for it, would probably never noticed, because it is quite obscure and not interesting place after Campaign was done many years ago. Tried Normal and HC with several heroes (DH was first as my dearest), then tried on EU server, and always D3 exits to Windows exactly on the very same spot.
Again, maybe I am wrong, but then it is very, very weird.

Me too. :slight_smile: More precisely, Apple ][ and MSDOS.

Note that this forum is for reporting bug only. No support will respond and reply you here.

If it is really a bug, you need to wait for developer to fix it.
But first dev has to be able to replicate the bug. Perhaps you may provide more information to help them.

Many posters said their drivers are latest but when seeing their DxDiag, their drivers are many months old.
So, what is the exact version you are using.

Win 7 or Win 10 ? which build? (Use WinVer command to check.)

Or, just post the DxDiag report.

In any case, I paste the link the general troubleshooting support article here:

1 Like

If it was a game bug most of the players would be reporting it. As I stated above, I had no issues full clearing the Sewers of Caldeum on T16 in all 3 Regions.

As Maskraider said, it’s more likely a technical issue. Even if it’s not, you’ll have a better chance of getting help from Blizzard if you move this thread to the Technical Support Forum and providing your DxDiag.txt information.




Moving Threads

  1. Click the pencil icon next to the title of your thread. (See image below).

  1. Click the "Category" field to bring up a list of D3 Forums. (See image below).

  1. Find the proper Forum and select it.
  2. Save your edit.
This will move your thread to the selected Forum, including all replies.

You may already know this, but on these new D3 forums you can post your DxDiag.txt information by following these steps:

Posting DxDiag Information

  1. Run dxdiag.exe.

  1. After it finishes loading, click Save All Information...

  1. Save the DxDiag.txt file on your computer.

  1. Close the DirectX Diagnostic Tool program and open your DxDiag.txt file.
  2. Select all the information and copy it to the clipboard.

  1. Type 3 tilde signs (~~~) in your forum post and press Enter to start a new line.

  1. Paste your DxDiag.txt data on the blank line below the tilde signs.

  1. On a blank line under your DxDiag.txt data, type another 3 tilde signs.

  1. Click Reply to post your DxDiag data in a scrolling box, instead of a huge wall-of-text.  
1 Like

I too am getting the same error… not always, but sometimes.

It seems to happen more often if I teleport directly to the City of Caldeum waypoint from an Act other than Act II… but I’ve had it a few times TP from the Hidden Camp.

I too am on nVida… driver 457.30 dated 9 Nov.

My computer is pretty old… with an old GPU (nVidia GT 640).

Will do more testing… just wanted to post here to say that I am affected by this.


Also… some time… just TPing from Act I town to Act II City of Caldeum (no need to enter the sewers) will make it crash…

3 Likes

I just tested and got a crash shortly after TP to the Act II City of Caldeum (Palace) fighting against monsters.

Crash Report ID: 8CBB6E91-7FB5-442E-8084-194E9CA59238

My driver is 457.09 (Oct 29), nvidia GT1060
Win10 build 1909

2 Likes

Yeah… I was going to report that, instead of trying to enter the Sewers, I would try to go & visit Belial… didn’t even make it to the first round room… game crashed in the corridor between the waypoint and the first round room.

Windows 10 Build 1803 – yeah, I know… it’s no longer supported but I can’t seem to be able to upgrade to 1903 and 1909.

Adventure Mode, Act II, City of Caldeum, heading towards Belial.
At the top of the stairs, crash to desktop.
100% reproducible.

Crash ID
E42C3B26-A33E-4341-8DEE-54A4DDC51D2D
DA732A88-6182-4ADD-9968-350EEC8261CD

Campaign Mode, Act IV, Fall of the High Heavens, Begin Quest.
As you approach Tyrael, crash to desktop.
100% reproducible.

Crash ID
C36867CC-5CB3-487B-95FD-394A696AFD5C

Radeon HD6700 series
Windows 10 64 bit build 19041.572

So, it’s not an nVidia specific thing. Looks like they broke something in the patch. Let’s hope they get a fix for this asap otherwise it’s going to mean people won’t be able to do the season journey.

3 Likes

Same location for me. Repeatable.

1 Like

Yeah… I thought I would try on Asia (been trying on Europe before) – same thing. :frowning:
FA6343B8-5704-4090-A626-1703B4A11637

1 Like

Find message “ACCESS_VIOLATION (c0000005)” at the bottom of D3Debug.txt:

2020.11.11 21:45:25.055738900	Connecting to 210.59.128.208:3724
2020.11.11 21:45:25.196993500	-----------------------------------------------------------------
2020.11.11 21:45:25.197291800	Server Version Information:
2020.11.11 21:45:25.197462400	-----------------------------------------------------------------
2020.11.11 21:45:25.197679100	Server BuildVersion: 2.6.10.71254
2020.11.11 21:45:25.197889200	Server SNOPackHash: 0x78D2E3D3 (client hash = 0x78D2E3D3)
2020.11.11 21:45:25.198033900	Server ProtocolHash: 0x7249F49F (client hash = 0x7249F49F)
2020.11.11 21:45:25.198213100	-----------------------------------------------------------------
2020.11.11 21:45:25.365025500	>>> 小紅帽 BnetParty::CloseStatusChange_SetPrivacyLevelCallback code=0 old=CLOSED(1) new=ASK_TO_JOIN(3) reason=CREATING_GAME(0)
2020.11.11 21:45:26.270814200	>>> 小紅帽 OnGamePlayerJoined gameAccount={ 17281776,D3,3 }
2020.11.11 21:45:26.630233400	Initializing client world X1_Tristram_Adventure_Mode_Hub...
2020.11.11 21:45:27.320882200	>>> 小紅帽 BnetParty::Games_GameSessionNowInProgressEvent::SetMemberAttribute_GameId game_id { mmGuid: 7403652996472331569 gsGuid: 874157086406530820 gameId: 11738 }
2020.11.11 21:45:30.161666300	[Telemetry] (TELE): Requested sending batch messages by multi-part http POST messages count 1
2020.11.11 21:45:30.464599400	Disabling loading screen for 1, 0
2020.11.11 21:45:31.173332200	>>> 小紅帽 GamesListener::_OnGameChannelJoined channelId=type: 1 host { label: 3349496519 epoch: 1605102326 } id: 1561
2020.11.11 21:45:35.337664200	[Telemetry] (TELE): Requested sending batch messages by multi-part http POST messages count 1
2020.11.11 21:45:40.384230200	Initializing client world a2dun_Cald_Uprising...
2020.11.11 21:45:40.384530300	Enabling loading screen for 4, 4
2020.11.11 21:45:40.388134200	Disposing UI for World
2020.11.11 21:45:40.435048800	Disabling loading screen for 1, 4
2020.11.11 21:45:41.455034000	Disabling loading screen for 2, 4
2020.11.11 21:45:41.455274100	Disabling loading screen for 4, 0
2020.11.11 21:46:10.089499900	UnhandledExceptionFilter
2020.11.11 21:46:10.222870800	Saved dump file to 'D:\Games\Diablo III\x64\App-0.dmp'
----------------------------------------------
<ERROR-0>
***** UNHANDLED EXCEPTION: ACCESS_VIOLATION (c0000005)
</ERROR-0>

<STACK-0>
------------
Stack Crawl:
------------
DBG-ADDR<00007FF778F1C500>("Diablo III64.exe")
DBG-ADDR<00007FF7788CC387>("Diablo III64.exe")
DBG-ADDR<00007FF7788CA9F9>("Diablo III64.exe")
DBG-ADDR<00007FF7788CA472>("Diablo III64.exe")
DBG-ADDR<00007FF7784CB508>("Diablo III64.exe")
DBG-ADDR<00007FF778E4C889>("Diablo III64.exe")
DBG-ADDR<00007FF77838C470>("Diablo III64.exe")
DBG-ADDR<00007FF7791A3BF7>("Diablo III64.exe")
00007FFF5AA87C24 KERNEL32.DLL BaseThreadInitThunk+20
00007FFF5AC8CEA1 ntdll.dll RtlUserThreadStart+33
10 frames dumped

</STACK-0>
<MODULES-0>
------------------------------------------------------------------------------

----------------------------------------
    Loaded Modules
----------------------------------------

DBG-MODULE<00000000678C0000 00201000 "icuin57.dll" "icuin.pdb" 0 {6344e4f3-0a26-489c-8315ace7f2ecefa2} 1 1472520870>
DBG-MODULE<0000000067AD0000 0016c000 "icuuc57.dll" "icuuc.pdb" 0 {38e903f6-e85c-45b5-957e745d15cf8c6d} 1 1472520751>
DBG-MODULE<0000000180000000 00139000 "fmodex64.dll" "" 0 {00000000-0000-0000-0000000000000000} 0 1473869756>
DBG-MODULE<000001E61F990000 0187d000 "icudt57.dll" "" 0 {00000000-0000-0000-0000000000000000} 0 1472582164>
DBG-MODULE<00007FF7780A0000 02b35000 "Diablo III64.exe" "Diablo III64.pdb" 0 {adcfdbb2-248b-4d61-921c44b83386cd75} 1 1604465495>
DBG-MODULE<00007FFF0B2A0000 02ac1000 "nvwgf2umx.dll" "nvwgf2umx.pdb" 0 {510b0cd4-9911-41b5-b9eecad132d7c671} 1 1603382707>
DBG-MODULE<00007FFF21A60000 0026f000 "D3DCOMPILER_43.dll" "D3DCompiler_43.pdb" 0 {0fec37fa-69c3-439c-a7df1602b29c1076} 1 1274481643>
DBG-MODULE<00007FFF22FB0000 0001c000 "MSACM32.dll" "msacm32.pdb" 0 {335b3e15-849c-3f15-f5c6bff1b5637783} 1 1783291277>
DBG-MODULE<00007FFF23020000 00044000 "wdmaud.drv" "wdmaud.pdb" 0 {6bb0afc3-f3fc-4976-43ee2b78f89de5a8} 1 745091574>
DBG-MODULE<00007FFF26E30000 0009e000 "MSVCP140.dll" "msvcp140.amd64.pdb" 0 {0f05dd44-bd99-4d60-a2e6d8f031b43ed0} 1 1458278023>
DBG-MODULE<00007FFF30890000 00016000 "ondemandconnroutehelper.dll" "OnDemandConnRouteHelper.pdb" 0 {ecedcf38-5a2b-a883-91f7081cf538e968} 1 4001552171>
DBG-MODULE<00007FFF308B0000 0015d000 "AUDIOSES.DLL" "audioses.pdb" 0 {2c8c639c-1942-35a0-b3e5f96645db6bce} 1 2792995607>
DBG-MODULE<00007FFF33B40000 00043000 "icm32.dll" "icm32.pdb" 0 {f860864e-23ad-7b07-13273ccdd1266880} 1 2403304075>
DBG-MODULE<00007FFF341B0000 002b9000 "nvspcap64.dll" "nvspcap64.pdb" 0 {73913f5c-1241-4f55-9ebcbb82ab6940fa} 36 1603198031>
DBG-MODULE<00007FFF34730000 0000a000 "midimap.dll" "midimap.pdb" 0 {95898958-aaac-91bc-ea22be6be271d9df} 1 1517339025>
DBG-MODULE<00007FFF348B0000 0000d000 "msacm32.drv" "msacm32.pdb" 0 {b10c60e0-813b-268e-02fe749c2fa6b549} 1 1295810194>
DBG-MODULE<00007FFF34B70000 00009000 "ksuser.dll" "ksuser.pdb" 0 {a75df66e-db89-aac4-8aa57f5086545ffb} 1 2607996783>
DBG-MODULE<00007FFF3DD90000 00025000 "ncryptsslp.dll" "ncryptsslp.pdb" 0 {3a6ec407-7dca-5b85-0372208fe412df8a} 1 226275606>
DBG-MODULE<00007FFF3E3A0000 00015000 "mskeyprotect.dll" "mskeyprotect.pdb" 0 {4bae97e8-7589-2fd4-b13fbb737ee0311c} 1 1872893629>
DBG-MODULE<00007FFF3F400000 00015000 "wshbth.dll" "wshbth.pdb" 0 {32dd83fc-982c-6506-e235d9dc41791a06} 1 8328791>
DBG-MODULE<00007FFF3F590000 0000e000 "winrnr.dll" "winrnr.pdb" 0 {3888bd6b-8cdc-f5e1-082c6b9586b39e34} 1 2015109317>
DBG-MODULE<00007FFF42560000 0001a000 "pnrpnsp.dll" "pnrpnsp.pdb" 0 {bae4d79c-078d-4db3-74392690c19c2980} 1 1904169699>
DBG-MODULE<00007FFF42C90000 00016000 "napinsp.dll" "NapiNSP.pdb" 0 {ae9d4265-3592-19ee-4f212733459c4be7} 1 2764824920>
DBG-MODULE<00007FFF44270000 0003a000 "CUESDK.x64_2015.dll" "CUESDK.x64_2015.pdb" 0 {9e1be78c-af4d-47af-809be628142b15e8} 1 1471433445>
DBG-MODULE<00007FFF4AB10000 002ae000 "aswAMSI.dll" "aswAMSI.pdb" 0 {67907544-7412-4f81-b12f1f000aa2b9d9} 1 1601973526>
DBG-MODULE<00007FFF4B470000 0000c000 "secur32.dll" "secur32.pdb" 0 {4a3a7640-7d4e-89ff-5ddb13891699f941} 1 1908117114>
DBG-MODULE<00007FFF4B490000 00009000 "WSOCK32.dll" "wsock32.pdb" 0 {159d94b3-eca7-e8e8-891e864032547e74} 1 527293035>
DBG-MODULE<00007FFF4B6D0000 00015000 "amsi.dll" "Amsi.pdb" 0 {e79ca660-6323-ff20-069313586347c3a2} 1 2993293999>
DBG-MODULE<00007FFF4BB50000 001c7000 "d3d9.dll" "d3d9.pdb" 0 {f0885dd2-fb2b-b831-bd65b52882eeebab} 1 110359087>
DBG-MODULE<00007FFF4C800000 00102000 "nvldumdx.dll" "nvldumdx.pdb" 0 {f8313eba-4347-472c-a5d032a9bd9cfba6} 1 1603382641>
DBG-MODULE<00007FFF4F860000 0000a000 "rasadhlp.dll" "rasadhlp.pdb" 0 {0cce61bb-2297-d334-9cfff1b59ee1d196} 1 1781262905>
DBG-MODULE<00007FFF4F8B0000 0002a000 "dbgcore.DLL" "dbgcore.pdb" 0 {9f356535-19c0-777a-110a15500019e216} 1 401459103>
DBG-MODULE<00007FFF4F8E0000 001f4000 "dbghelp.dll" "dbghelp.pdb" 0 {8e94599f-24b6-be7a-a974aedd9e07a91b} 1 1401053498>
DBG-MODULE<00007FFF4FD30000 000f0000 "WINHTTP.dll" "winhttp.pdb" 0 {bf029fae-7b97-88bb-e8a0d29a78421d7c} 1 2947345802>
DBG-MODULE<00007FFF50480000 0009e000 "TextInputFramework.dll" "TextInputFramework.pdb" 0 {e79ac938-832c-0ad2-c3fa89aacd787c65} 1 1721987816>
DBG-MODULE<00007FFF50A00000 00017000 "ColorAdapterClient.dll" "ColorAdapterClient.pdb" 0 {f998534b-2c32-ef63-ca734f0ca7c04a7d} 1 2681560136>
DBG-MODULE<00007FFF50B40000 0002f000 "cryptnet.dll" "cryptnet.pdb" 0 {f33ec695-d00b-0f47-818a12f403f14586} 1 3009348508>
DBG-MODULE<00007FFF50B70000 000ae000 "mscms.dll" "mscms.pdb" 0 {b2342d0d-fb1b-5b10-1952fb7da7143567} 1 1000421940>
DBG-MODULE<00007FFF50C20000 0000a000 "VERSION.dll" "version.pdb" 0 {fcf21b9c-bfda-c57b-3d7c9e297aa714d2} 1 2457563622>
DBG-MODULE<00007FFF518A0000 00077000 "fwpuclnt.dll" "fwpuclnt.pdb" 0 {91720518-4619-b037-953492868bb76dc3} 1 247951630>
DBG-MODULE<00007FFF520E0000 0001c000 "dhcpcsvc.DLL" "dhcpcsvc.pdb" 0 {1b0de0c4-18e6-f308-503e045d39ef4284} 1 1008708788>
DBG-MODULE<00007FFF52130000 0000b000 "WINNSI.DLL" "winnsi.pdb" 0 {fbe97a95-acd1-25a6-8f3031b086344cd0} 1 1065599305>
DBG-MODULE<00007FFF52370000 0001c000 "NLAapi.dll" "nlaapi.pdb" 0 {1e0c3e6b-8720-4647-3d319066effc9483} 1 2676064994>
DBG-MODULE<00007FFF52410000 00017000 "VCRUNTIME140.dll" "vcruntime140.amd64.pdb" 0 {d1b568d8-2896-45b0-a2256486ec660e34} 1 1458278008>
DBG-MODULE<00007FFF529D0000 0032a000 "CoreUIComponents.dll" "CoreUIComponents.pdb" 0 {7354e921-29e9-5dc8-23ffc3b3f868aace} 1 2613641123>
DBG-MODULE<00007FFF53300000 0000a000 "AVRT.dll" "avrt.pdb" 0 {4f61c298-126e-a0a9-2a12e8cc16d5e639} 1 4185652962>
DBG-MODULE<00007FFF53310000 00072000 "MMDevApi.dll" "MMDevAPI.pdb" 0 {413db27b-4e46-28eb-08bc483db42ebf0b} 1 371623197>
DBG-MODULE<00007FFF53530000 00153000 "wintypes.dll" "WinTypes.pdb" 0 {d4e95265-0d08-70b4-6417e3b68f6b1e46} 1 2258605845>
DBG-MODULE<00007FFF53950000 000f0000 "PROPSYS.dll" "propsys.pdb" 0 {8d40397f-f6a2-e362-f71cffbec112c49b} 1 3851658329>
DBG-MODULE<00007FFF53EA0000 0002d000 "WINMMBASE.dll" "WINMMBASE.pdb" 0 {b19a643d-5ac2-3f36-2debdba18d33921d} 1 3602619362>
DBG-MODULE<00007FFF53ED0000 00024000 "WINMM.dll" "winmm.pdb" 0 {6d145e3b-6417-f20c-489bd311f39e921b} 1 3526934076>
DBG-MODULE<00007FFF545B0000 0025b000 "d3d11.dll" "d3d11.pdb" 0 {78d86fa1-1fbd-d971-3f897703816b20f8} 1 2121454027>
DBG-MODULE<00007FFF54E50000 000d4000 "CoreMessaging.dll" "CoreMessaging.pdb" 0 {33509925-2515-7199-c398f26c41d277dc} 1 2567203543>
DBG-MODULE<00007FFF553F0000 0008f000 "apphelp.dll" "apphelp.pdb" 0 {23d18d39-0dbb-5ce2-a3b1dd5cc9b6a044} 1 1531981509>
DBG-MODULE<00007FFF55710000 00014000 "resourcepolicyclient.dll" "ResourcePolicyClient.pdb" 0 {a32bda70-eacb-0e25-9856b40bb98b2234} 1 3248190705>
DBG-MODULE<00007FFF55800000 00099000 "uxtheme.dll" "UxTheme.pdb" 0 {248e8408-b4ca-0e2a-571dd54afc9ca274} 1 1857620672>
DBG-MODULE<00007FFF55AA0000 0002d000 "dwmapi.dll" "dwmapi.pdb" 0 {b9a27eb1-4515-7791-1fc55aa4b5f9fdae} 1 2094512911>
DBG-MODULE<00007FFF55E10000 00020000 "dxcore.dll" "DXCore.pdb" 0 {33bb03a6-a0d1-2ce8-8f0b5721cb8eb54a} 1 3155070606>
DBG-MODULE<00007FFF55E30000 000eb000 "dxgi.dll" "dxgi.pdb" 0 {fbe9093b-12e4-eedf-129dc7a7e0e22da3} 1 1076490509>
DBG-MODULE<00007FFF56240000 00031000 "ntmarta.dll" "ntmarta.pdb" 0 {d28b6be6-17ca-2646-7bc4d4a2cd0bb7aa} 1 3646841497>
DBG-MODULE<00007FFF563E0000 00088000 "schannel.DLL" "schannel.pdb" 0 {8d20fbfe-2ddb-870f-c7ac17431b1b4249} 1 3297243110>
DBG-MODULE<00007FFF564B0000 00033000 "rsaenh.dll" "rsaenh.pdb" 0 {97af5588-54c0-a219-fd6a24f1f50f5731} 1 4198249794>
DBG-MODULE<00007FFF564F0000 0000a000 "DPAPI.dll" "dpapi.pdb" 0 {6f32740c-1701-84ad-badfbe0fa0200607} 1 3365360014>
DBG-MODULE<00007FFF56650000 0003a000 "IPHLPAPI.DLL" "iphlpapi.pdb" 0 {a3177875-244a-46c8-b31af3dc3c6e1a34} 1 1353705264>
DBG-MODULE<00007FFF56690000 000cb000 "DNSAPI.dll" "dnsapi.pdb" 0 {dc7eafe2-4c77-ee4d-06dcfa484af31172} 1 1829306911>
DBG-MODULE<00007FFF56940000 00067000 "mswsock.dll" "mswsock.pdb" 0 {835dc4b8-116d-dda3-c6b8a99b41bdb6e6} 1 1706251964>
DBG-MODULE<00007FFF56B10000 0000c000 "CRYPTBASE.DLL" "cryptbase.pdb" 0 {7588b6a3-bd73-2904-72dd810cedff8b82} 1 4277146022>
DBG-MODULE<00007FFF56BD0000 0003b000 "NTASN1.dll" "ntasn1.pdb" 0 {6b406a9e-4f8b-5ac5-c8c4eced22c5304c} 1 4062706246>
DBG-MODULE<00007FFF56C10000 00026000 "ncrypt.dll" "ncrypt.pdb" 0 {d2e25da6-8b7d-b60f-04bc77907c23d5f6} 1 800597648>
DBG-MODULE<00007FFF56EE0000 0002a000 "DEVOBJ.dll" "devobj.pdb" 0 {8c31c73f-74c6-9c45-87c124613932a69d} 1 1942791042>
DBG-MODULE<00007FFF57030000 00037000 "SspiCli.dll" "sspicli.pdb" 0 {cfa5906a-5abd-79d1-454b60dff9f55411} 1 3786501513>
DBG-MODULE<00007FFF57070000 00025000 "USERENV.dll" "userenv.pdb" 0 {23e0af30-96fe-2202-9bcb0b3af6e68b53} 1 948642115>
DBG-MODULE<00007FFF57150000 00010000 "UMPDC.dll" "UMPDC.pdb" 0 {1504cc55-3edb-4294-ac748fbea390e957} 1 2731332627>
DBG-MODULE<00007FFF57160000 0004a000 "powrprof.dll" "powrprof.pdb" 0 {bae22f43-6c95-a7d5-066f6c645a3500d5} 1 4257503370>
DBG-MODULE<00007FFF571B0000 00011000 "kernel.appcore.dll" "Kernel.Appcore.pdb" 0 {7af64abf-d211-a564-a84fb0330c08b347} 1 2310500410>
DBG-MODULE<00007FFF571D0000 00012000 "MSASN1.dll" "msasn1.pdb" 0 {ff420efb-35b1-0aa7-63d7fc05b2ced0a8} 1 3837944863>
DBG-MODULE<00007FFF571F0000 00023000 "profapi.dll" "profapi.pdb" 0 {24c1a8b4-1030-9780-83ee59c74e9580b8} 1 3394473053>
DBG-MODULE<00007FFF57220000 00149000 "CRYPT32.dll" "crypt32.pdb" 0 {214cdcf5-653c-044b-e1695042e80de6ed} 1 236096712>
DBG-MODULE<00007FFF57370000 00021000 "win32u.dll" "win32u.pdb" 0 {bc2e49ab-e46d-2e93-b278b4decfca62a8} 1 1396962555>
DBG-MODULE<00007FFF573A0000 000fa000 "ucrtbase.dll" "ucrtbase.pdb" 0 {e2955775-a9dd-acfa-d2742eb16fbcaa39} 1 3033189432>
DBG-MODULE<00007FFF574A0000 00080000 "bcryptPrimitives.dll" "bcryptprimitives.pdb" 0 {9e2f1012-f2dc-5ac4-5255c35203a850d8} 1 3214597750>
DBG-MODULE<00007FFF57520000 00780000 "windows.storage.dll" "Windows.Storage.pdb" 0 {681fad60-470f-1c70-57c8506d455da10e} 1 2832939874>
DBG-MODULE<00007FFF57CA0000 002a5000 "KERNELBASE.dll" "kernelbase.pdb" 0 {88b73ac1-a543-c19d-75d9fef82843b29f} 1 2830668277>
DBG-MODULE<00007FFF57F50000 00026000 "bcrypt.dll" "bcrypt.pdb" 0 {1a472182-0367-8386-df440d6572c07fb7} 1 3046824535>
DBG-MODULE<00007FFF58030000 0009e000 "msvcp_win.dll" "msvcp_win.pdb" 0 {de65fef9-16bb-6b73-d06e0bb314c95234} 1 545597548>
DBG-MODULE<00007FFF580D0000 00196000 "gdi32full.dll" "gdi32full.pdb" 0 {be3aeac4-ee92-b0c0-47fbe3a84c43fea4} 1 1738128959>
DBG-MODULE<00007FFF58270000 00017000 "cryptsp.dll" "cryptsp.pdb" 0 {7618debe-ac0f-9998-7f3cafd7430fc6ec} 1 2769298417>
DBG-MODULE<00007FFF58290000 0004a000 "cfgmgr32.dll" "cfgmgr32.pdb" 0 {c951ee8e-a9b3-8ebf-aed12377bdd8dd73} 1 2947197866>
DBG-MODULE<00007FFF582E0000 0005c000 "WINTRUST.DLL" "wintrust.pdb" 0 {01f311fc-5308-c00e-bcf7fbfb6a1e9728} 1 2985260409>
DBG-MODULE<00007FFF58340000 002a7000 "iertutil.dll" "iertutil.pdb" 0 {0c8e5a40-e3b6-31bf-700bbdf4d6ae0e5e} 1 3799782783>
DBG-MODULE<00007FFF585F0000 00335000 "combase.dll" "combase.pdb" 0 {86edb976-1f45-23f1-33b40d197985e930} 1 4117618001>
DBG-MODULE<00007FFF58930000 00157000 "ole32.dll" "ole32.pdb" 0 {e6d27d5f-3895-58a3-352965c0c24bf198} 1 859883545>
DBG-MODULE<00007FFF58A90000 00068000 "WLDAP32.dll" "wldap32.pdb" 0 {becbc70a-f43b-9049-1a194ca93d89f183} 1 2796607009>
DBG-MODULE<00007FFF58B00000 006e7000 "SHELL32.dll" "shell32.pdb" 0 {d3366b06-2953-1c4a-a70966df32f9c417} 1 2384675908>
DBG-MODULE<00007FFF592C0000 000a2000 "clbcatq.dll" "CLBCatQ.pdb" 0 {da759f99-b2bb-75c2-171c691554eb98b2} 1 2500206735>
DBG-MODULE<00007FFF593F0000 00026000 "GDI32.dll" "gdi32.pdb" 0 {209ad405-837d-061e-f9d34cbdc009d771} 1 2427592994>
DBG-MODULE<00007FFF59420000 00008000 "PSAPI.DLL" "psapi.pdb" 0 {4d36e374-9edd-7d3d-ecbd51f0eee95553} 1 1052520301>
DBG-MODULE<00007FFF59430000 00097000 "sechost.dll" "sechost.pdb" 0 {163ea654-b467-07aa-327963b5c7ac631d} 1 4062369052>
DBG-MODULE<00007FFF594D0000 0006f000 "WS2_32.dll" "ws2_32.pdb" 0 {a2bdfaa4-631b-2679-bd34bb6670bfa69c} 1 1350983943>
DBG-MODULE<00007FFF59540000 00052000 "shlwapi.dll" "shlwapi.pdb" 0 {8b7db15a-0b89-93df-43a76023df895ed0} 1 4169169825>
DBG-MODULE<00007FFF59620000 00135000 "MSCTF.dll" "msctf.pdb" 0 {1043d241-a35f-0373-4b4ef8515d2bdd87} 1 3656370047>
DBG-MODULE<00007FFF59760000 00008000 "NSI.dll" "nsi.pdb" 0 {e62356ac-4330-38bc-b83c5fb9679dba16} 1 1990558152>
DBG-MODULE<00007FFF597D0000 00120000 "RPCRT4.dll" "rpcrt4.pdb" 0 {d1089661-396a-ffdd-ec4b56afe3a1da5a} 1 1535026630>
DBG-MODULE<00007FFF598F0000 004d5000 "WININET.dll" "wininet.pdb" 0 {123c590a-76a5-eea9-6da91716a9781a1f} 1 124330965>
DBG-MODULE<00007FFF59DD0000 0001d000 "imagehlp.dll" "imagehlp.pdb" 0 {b100f2aa-7653-e1ab-3f9a3a3a376a6226} 1 331349049>
DBG-MODULE<00007FFF59E00000 0002e000 "IMM32.DLL" "imm32.pdb" 0 {a71334b4-2e33-11d0-561a8f034058292d} 1 1273327926>
DBG-MODULE<00007FFF59E30000 000c5000 "OLEAUT32.dll" "oleaut32.pdb" 0 {e3b4829d-79c7-4012-f1eba16d37fca2be} 1 3647422280>
DBG-MODULE<00007FFF59F00000 0009e000 "msvcrt.dll" "msvcrt.pdb" 0 {1fea8db6-b57f-5fbf-a935e090243420d0} 1 4122865623>
DBG-MODULE<00007FFF5A640000 001d6000 "urlmon.dll" "urlmon.pdb" 0 {05919663-f2e3-5481-9805fae67407f5ce} 1 2867058342>
DBG-MODULE<00007FFF5A820000 00194000 "USER32.dll" "user32.pdb" 0 {c3bcef95-5172-8e30-409f99c7bab30161} 1 324103409>
DBG-MODULE<00007FFF5A9C0000 000a9000 "shcore.dll" "shcore.pdb" 0 {3bf581c5-9eda-22c2-cbc6197d4cc9810c} 1 3180007037>
DBG-MODULE<00007FFF5AA70000 000b2000 "KERNEL32.DLL" "kernel32.pdb" 0 {f0ae5255-9529-da20-0447bec418dfe962} 1 757605919>
DBG-MODULE<00007FFF5AB30000 000a3000 "ADVAPI32.dll" "advapi32.pdb" 0 {41ba7f97-400f-9682-6215223fa4a29f2a} 1 1344973329>
DBG-MODULE<00007FFF5AC20000 001f0000 "ntdll.dll" "ntdll.pdb" 0 {a51c8ba2-310a-54f9-05116b3491998f76} 1 1183456242>
------------------------------------------------------------------------------
</MODULES-0>
------------------------------------------------------------------------------

----------------------------------------
    x86 Registers
----------------------------------------

      RAX = 000000000000000      RBX = 000000003be9c77      RCX = 000000007ccd3f0      RDX = 000000000000000
      RBP = 000000000004000      RSI = 000000000000000      RDI = 000000000004000       R8 = 000000000004000
       R9 = 00000000e216a74      R10 = 00000000bbf56bf      R11 = 0000000023277fa      R12 = 000000000000000
      R13 = 000000000000000      R14 = 000000003be9c77      R15 = 000000000000000      RSP = 00000000a9b9ed5
      RIP = 0000000078f1cfb      FLG = 00010246       CS = 0033       DS = 002b
       ES = 002b       FS = 0053       GS = 002b       SS = 002b


----------------------------------------
    Memory Dump
----------------------------------------

Code: 16 bytes starting at (EIP = 78F1CFB4)

00007FF778F1CFB4: F6 80 B0 01  00 00 01 0F  84 94 00 00  00 48 89 5C  .............H.\


Stack: 1024 bytes starting at (ESP = A9B9ED50)

000000ACA9B9ED50: 0B 00 04 00  E6 01 00 00  00 00 00 00  00 00 00 00  ................
000000ACA9B9ED60: 68 C7 E9 3B  E6 01 00 00  D5 FB 8C 78  F7 7F 00 00  h..;.......x....
000000ACA9B9ED70: 00 00 00 00  00 00 00 00  00 C5 F1 78  F7 7F 00 00  ...........x....
000000ACA9B9ED80: 00 00 2E 3C  00 00 00 00  00 00 00 00  00 00 00 00  ...<............
000000ACA9B9ED90: 50 EF B9 A9  AC 00 00 00  01 00 00 00  00 00 00 00  P...............
000000ACA9B9EDA0: 68 C7 E9 3B  E6 01 00 00  87 C3 8C 78  F7 7F 00 00  h..;.......x....
000000ACA9B9EDB0: 00 00 00 00  00 00 00 00  68 C7 E9 3B  E6 01 00 00  ........h..;....
000000ACA9B9EDC0: 50 EF B9 A9  AC 00 00 00  00 00 00 00  00 00 00 00  P...............
000000ACA9B9EDD0: 01 00 00 00  00 00 00 00  0B 00 04 00  00 00 00 00  ................
000000ACA9B9EDE0: 4C A7 16 E2  C4 AA 38 0D  F9 A9 8C 78  F7 7F 00 00  L.....8....x....
000000ACA9B9EDF0: 0B 00 04 00  E6 01 00 00  CC BB 4C 78  F7 7F 00 00  ..........Lx....
000000ACA9B9EE00: 72 A5 79 01  00 00 00 00  0B 00 00 00  00 00 00 00  r.y.............
000000ACA9B9EE10: 0B 00 04 00  00 00 00 00  72 A4 8C 78  F7 7F 00 00  ........r..x....
000000ACA9B9EE20: A0 7F 27 23  E6 01 00 00  00 00 00 00  00 00 00 00  ..'#............
000000ACA9B9EE30: E0 76 F2 36  E6 01 00 00  00 00 00 00  00 00 00 00  .v.6............
000000ACA9B9EE40: A0 0B 7B 22  E6 01 00 00  08 B5 4C 78  F7 7F 00 00  ..{"......Lx....
000000ACA9B9EE50: E0 76 F2 36  E6 01 00 00  00 00 00 00  00 00 00 00  .v.6............
000000ACA9B9EE60: AD 1C 63 68  49 8B 9F CA  EE F5 8C B7  51 70 91 04  ..chI.......Qp..
000000ACA9B9EE70: 00 00 00 00  AC 00 00 00  AC EF B9 A9  AC 00 00 00  ................
000000ACA9B9EE80: A4 EF B9 A9  AC 00 00 00  A8 EF B9 A9  AC 00 00 00  ................
000000ACA9B9EE90: 79 2C B3 9F  5A F7 C5 D8  7B 51 2C BE  21 C0 58 68  y,..Z...{Q,.!.Xh
000000ACA9B9EEA0: 26 48 B5 6F  C7 0B 00 50  97 BC AE 5A  BB F2 51 F2  &H.o...P...Z..Q.
000000ACA9B9EEB0: 72 A5 79 01  E6 01 00 00  00 10 0A 78  F7 7F 00 00  r.y........x....
000000ACA9B9EEC0: 01 00 00 00  AC 00 00 00  00 00 67 7A  F7 7F 00 00  ..........gz....
000000ACA9B9EED0: 00 00 67 7A  F7 7F 00 00  04 00 00 00  00 00 00 00  ..gz............
000000ACA9B9EEE0: 00 00 02 00  00 00 00 00  00 10 00 00  04 00 00 00  ................
000000ACA9B9EEF0: 00 00 04 00  00 00 00 00  30 00 00 00  00 00 00 00  ........0.......
000000ACA9B9EF00: 72 A5 79 01  FF FF FF FF  00 10 0A 78  F7 7F 00 00  r.y........x....
000000ACA9B9EF10: FE FF FF FF  FF FF FF FF  EE F5 8C B7  51 70 91 04  ............Qp..
000000ACA9B9EF20: 20 F9 B9 A9  AC 00 00 00  20 E3 46 78  F7 7F 00 00   ....... .Fx....
000000ACA9B9EF30: 30 06 EA 34  E6 01 00 00  30 F0 B9 A9  AC 00 00 00  0..4....0.......
000000ACA9B9EF40: 50 A8 0B 7A  F7 7F 00 00  20 00 00 00  01 00 00 00  P..z.... .......
000000ACA9B9EF50: 67 01 00 00  00 00 00 00  C0 01 16 79  F7 7F 00 00  g..........y....
000000ACA9B9EF60: 00 00 0B 78  F7 7F 00 00  00 00 00 00  00 00 00 00  ...x............
000000ACA9B9EF70: 05 00 00 00  20 00 00 00  00 00 00 00  20 00 00 00  .... ....... ...
000000ACA9B9EF80: ED 58 44 1C  00 00 00 00  82 BF E5 78  F7 7F 00 00  .XD........x....
000000ACA9B9EF90: 49 8B D1 9A  2C 00 00 00  00 10 0A 78  F7 7F 00 00  I...,......x....
000000ACA9B9EFA0: 00 00 2E 3C  00 C0 2E 3C  00 00 00 00  20 00 00 00  ...<...<.... ...
000000ACA9B9EFB0: 3C 00 00 00  00 00 00 00  02 00 00 00  FF FF FF FF  <...............
000000ACA9B9EFC0: FE FF FF FF  FF FF FF FF  90 BF 89 BF  04 00 04 00  ................
000000ACA9B9EFD0: 8E 0B 02 00  FF FF FF FF  00 00 00 00  00 00 00 00  ................
000000ACA9B9EFE0: 00 00 00 00  00 00 00 00  54 68 FB 78  F7 7F 00 00  ........Th.x....
000000ACA9B9EFF0: DA 3A 08 4C  D9 B4 B1 25  9A AD 28 8E  1D A1 12 B3  .:.L...%..(.....
000000ACA9B9F000: FE FF FF FF  FF FF FF FF  98 EF B9 A9  AC 00 00 00  ................
000000ACA9B9F010: FE FF FF FF  FF FF FF FF  52 6F 6F 74  00 53 63 72  ........Root.Scr
000000ACA9B9F020: 65 65 6E 00  00 00 00 00  40 0C E3 34  E6 01 00 00  een.....@..4....
000000ACA9B9F030: 00 00 00 00  00 00 00 00  8E 0B 02 00  00 00 00 00  ................
000000ACA9B9F040: 1E 00 00 00  00 00 00 00  11 B4 4F 78  F7 7F 00 00  ..........Ox....
000000ACA9B9F050: 1E 00 00 00  00 00 00 00  73 06 82 B5  38 45 9D 9B  ........s...8E..
000000ACA9B9F060: 73 06 82 B5  38 45 9D 9B  FB E1 E0 AE  7C 53 7B 5E  s...8E......|S{^
000000ACA9B9F070: 00 00 00 00  20 00 00 00  47 6C E6 78  F7 7F 00 00  .... ...Gl.x....
000000ACA9B9F080: FE FF FF FF  FF FF FF FF  40 0C E3 34  E6 01 00 00  ........@..4....
000000ACA9B9F090: 28 F3 B9 A9  AC 00 00 00  0E 4B 47 78  F7 7F 00 00  (........KGx....
000000ACA9B9F0A0: D0 F1 B9 A9  AC 00 00 00  E2 8B FB 78  F7 7F 00 00  ...........x....
000000ACA9B9F0B0: 5D 9A 03 F9  0F 7D 67 F9  5D 9A 03 F9  0F 7D 67 F9  ]....}g.]....}g.
000000ACA9B9F0C0: 5D 9A 03 F9  0F 7D 67 F9  47 6C E6 78  F7 7F 00 00  ]....}g.Gl.x....
000000ACA9B9F0D0: 68 4D 85 5A  E6 01 00 00  50 E4 D0 1B  92 19 1A 34  hM.Z....P......4
000000ACA9B9F0E0: 85 94 5C 54  3E D8 8F 8D  85 94 5C 54  3E D8 8F 8D  ..\T>.....\T>...
000000ACA9B9F0F0: 5E E5 CE 83  62 0F 8E 93  A1 CB 73 7D  0C 00 00 00  ^...b.....s}....
000000ACA9B9F100: D3 C5 F7 4A  D8 90 80 88  A9 E4 3C D2  7F 6F 7A 9D  ...J......<..oz.
000000ACA9B9F110: F6 78 3C 28  38 65 AF 32  EA C8 FA 69  08 B3 85 A4  .x<(8e.2...i....
000000ACA9B9F120: 00 00 00 00  FF FF FF FF  01 00 00 00  F7 7F 00 00  ................
000000ACA9B9F130: 85 94 5C 54  3E D8 8F 8D  02 00 00 00  00 00 00 00  ..\T>...........
000000ACA9B9F140: 1B 87 F1 30  3B 76 D9 5A  4F 9A 59 FF  7C CB 26 7C  ...0;v.ZO.Y.|.&|


------------------------------------------------------------------------------
2020.11.11 21:46:10.303482400	Reporting Error.
2020.11.11 21:46:10.329819000	Launching D:\Games\Diablo III\InspectorReporter\BlizzardError.exe with command line params:2020.11.11 21:46:10.329987300	 D:\Games\Diablo III\InspectorReporter\ReportedBugs\2020-11-11 21.46.10\ErrorReport.Bug
2020.11.11 21:46:10.330137500	 -simple
2020.11.11 21:46:10.330307600	 -nocancel
2020.11.11 21:46:10.330488800	 -product
2020.11.11 21:46:10.330626000	 Diablo III
2020.11.11 21:46:10.330790600	 -reopen
2020.11.11 21:46:10.330925300	 "D:\Games\Diablo III\Diablo III Launcher.exe"
2020.11.11 21:46:10.331062600	 -attachment
2020.11.11 21:46:10.331223400	 D:\Games\Diablo III\InspectorReporter\ReportedBugs\2020-11-11 21.46.10\D3Debug.txt
2020.11.11 21:46:10.331351200	 -attachment
2020.11.11 21:46:10.331495600	 D:\Games\Diablo III\InspectorReporter\ReportedBugs\2020-11-11 21.46.10\App-0.dmp
2020.11.11 21:46:10.331658700	
2020.11.11 21:46:10.379558400	End of error report.
1 Like

I’m also seeing that error.

It looks like there is more than one spot that causes that error… Campaign Mode, Act IV, very first quest… when approaching Imperius and Tyrael… see:


I find it odd not to see any reports on the EU English and French language forums…

1 Like

Same problem here. Cannot enter screen where the entrance to the sewers is. Immediate game crash on teleport from town to the zone.

Definitely reproducible. 2 crashes on 2 attempts. Code is from 2nd crash:

79CA12F5-C03F-4DBD-B6D4-0F939171F613

Sprinter and Speed Racer are conquests in the upcoming season. Seems like this will definitely be a problem.

You have to pass through Sewers of Caldeum. As well as this one:

2 Likes

Has it been fixed ? 3 times in a row, I was able to go fight Belial and visit the Sewers of Caldeum… I only tested on Americas.

Didn’t do anything special except change in my farming build (Sage + WW/Rend + broken crown in cube & Boon of the Hoarder)…

Anyone else ??

(Act 4 is still crashing however… twice in a row)

I tested on Asia realm. I tried few more time afterwards and couldn’t repeat the crash at that location.

Edit: I did receive some windows updates, but not certain they are related.

1 Like

I just did a test in campaign mode. Crash when approaching Tyrael and Imperious.

25B23AAA-6830-479B-BD00-4B1CC29C4A2F
43791683-FDE2-4C04-8D99-C874D9170BA0

2 Likes

I haven’t had any issues with D3 crashing in any area on any Region.

I am playing a Demon Hunter UE/CC build. (Some with Wraps of Clarity and one with Nemesis Bracers).

  • I am running Windows 10 Professional 64-bit.
  • It was updated to version 20H2 on 10/29/2020.
  • There was a Cumlative Update on 11/11/2020. (This morning).
  • I am currently running version 457.30 NVIDIA driver.

I don’t know if any of this helps, but… there it is.