Technical Support


Topic Replies Activity
Known Technical Support Issues - [Updated Dec 14, 2019!]

We’ll be using this forum thread to track known technical support issues, like conflicts which cause performance errors, crashes, and connection problems. Check out the list below, and give these steps a try before creat…

6 15 December 2019
Welcome to the Diablo III Technical Support Forums!

Welcome to the Technical Support forum for Diablo III. This forum exists to provide Diablo III customers with a place to discuss technical issues with each other and Blizzard Tech Support staff members. While Blizzard T…

3 7 July 2019
Common Connection and Latency Issues

Greetings all, Since connectivity problems are a common problem in gaming, we wanted to provide some information on what causes connection problems and what to do to resolve issues when you’re having them. Table of Con…

7 4 July 2019
Patching and Installation Troubleshooting

Patching and installation issues are some of the more common issues that we come across in the Tech Support Forums. This thread will highlight some troubleshooting steps that have been proven to resolve most of the patch…

3 4 July 2019
HC disconnects, dead on reload 16 17 January 2020
Still no news about bug party leader 6 17 January 2020
Inventory not my own 4 17 January 2020
Game freezes immediately upon loading 5 17 January 2020
Shera19 disconnection issue 4 16 January 2020
Random graphic issues since last update 8 16 January 2020
JTZZ - connection issue 15 16 January 2020
The game connection has been lost: your client has been disconnected from the server 9 15 January 2020
Diablo III eternal Edition 1 14 January 2020
Upgrading from the Starter Edition 5 14 January 2020
Constant Lockups On 3 Different PC's 1 12 January 2020
Lag in groups (doesn't matter how many people) 5 12 January 2020
Is the lag from WD at high level GRs a WILL NOT FIX bug? 6 11 January 2020
Newtork disconnect 1016 problem FIX 1 11 January 2020
Diablo 3 doesn't load 8 11 January 2020
About Diablo IV PC Configuration 2 10 January 2020
Switch: D3 frame rate issues 6 10 January 2020
WHEA_Uncorrectable_error 7 10 January 2020
NORMAN - unable to patch diablo 3 2 8 January 2020
Code 300016 after starter (Atc 1 chapter 3) 2 7 January 2020
Cannot update the game. Then, cannot install 5 8 January 2020
Multiple issues, disconnects, unresponsiveness, error codes, increasing in last month 1 3 January 2020
PC PSN account link 3 3 January 2020
Crashing after Bounties 2 3 January 2020
Says I have Starter Edition? 2 3 January 2020
Start/joined game grey'd out 2 2 January 2020