Technical Support


Topic Replies Activity
Known Technical Support Issues - [Updated Dec 14, 2019!]

We’ll be using this forum thread to track known technical support issues, like conflicts which cause performance errors, crashes, and connection problems. Check out the list below, and give these steps a try before creat…

5 4 July 2019
Welcome to the Diablo III Technical Support Forums!

Welcome to the Technical Support forum for Diablo III. This forum exists to provide Diablo III customers with a place to discuss technical issues with each other and Blizzard Tech Support staff members. While Blizzard T…

3 7 July 2019
Common Connection and Latency Issues

Greetings all, Since connectivity problems are a common problem in gaming, we wanted to provide some information on what causes connection problems and what to do to resolve issues when you’re having them. Table of Con…

7 4 July 2019
Patching and Installation Troubleshooting

Patching and installation issues are some of the more common issues that we come across in the Tech Support Forums. This thread will highlight some troubleshooting steps that have been proven to resolve most of the patch…

3 4 July 2019
Diablo 2 Lord of Destruction 1 31 May 2020
"Start Game" option grayed out on Main Character Screen 3 31 May 2020
PTR Patch Update Doesn't Work 4 30 May 2020
Latency again ? can someone from tech who had a brilliant mind to answer this pls 9 30 May 2020
PTR Account help 5 30 May 2020
Buying D3 used....? 6 30 May 2020
Still always online 2 29 May 2020
Diablo 3 not launching 5 29 May 2020
Latency spike every 5 seconds, cant open a ticket 8 29 May 2020
Error 24004 Problems connecting to a public server 24 28 May 2020
BlizzardError.exe 0x0000142 24 28 May 2020
Incorrect Password 3 27 May 2020
Cant proceed past the started edition 5 27 May 2020
Constant Error Msg for PTR 4 30 May 2020
I cant login PTR 4 26 May 2020
Server down? Game will not launch 3 25 May 2020
Lag and stuttering on good computer 24 25 May 2020
395000 Error NA 1 25 May 2020
High latency in Thailand 1 24 May 2020
Error 1016 over and over - massive lag and ping 1 24 May 2020
Game cutting off with error message 4 23 May 2020
PTR ,cant start it 9 23 May 2020
Cant connect to bne t and d3 3 23 May 2020
Diablo III Not Responding 11 23 May 2020
Please help, network disconnected error 6 23 May 2020
Constant disconnects 12 23 May 2020