Wows punishment system needs a absolute OVERHAUL

You got suspended for Chat? That is not the usual punishment for language violations.

There is only ONE automated part of the system - Squelch. It was put in game many many years ago to handle gold spammers/advertisers until a GM could get to them. It does require a certain number of reports to triggers.

Silence is the normal punishment for language - it removes access to the Social features. This is applied AFTER a GM looks at the logs attached to the report. If they agree there was a violation, they apply the penalty. It does double every time it is applied. That doubling part is automatic, but applying it is not.

Getting suspended for language USED to be the penalty before Silence came about. It was switched to being used for only more egregious violations, but may be used with frequent violators as well. It is an intentional penalty applied by a GM on top of the Silence.

Here are some recent examples of CS discussing what the logs support vs what the player states on the forums.

This one in particular may be relevant to you given it mentions a Suspension in addition to the Silence penalty normally applied.

Yeah…they have not handed out suspensions for Chat violations to speak of since the Silence system started in 2016. … Chances are either you did a bit more than use a mild insult, or they have changed to move away from Silence and back to Suspensions if Silence is not working.

Others are also right, posting about Account actions is against the forum rules.

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