The anti bot hero we need

[Theodas-hyjal]

So a bot that ganks enemy bots on PvP servers? What about on PvE servers?

[Creeks-frostmourne]

get The Cleaner onto it

shudders

[Zhanli-wyrmrest-accord]

@Delimicus-heartseeker

Game Masters never went around hunting and banning bots. They also haven’t had a reduction in CS staff since 2012.

First of all: yes they have.

Second: You must of missed last year’s layoffs, you need to get out from under that rock.

[Valinia-netherwind]

apparently they already created it

Google: skynet china

[Delimicus-heartseeker]

@Zhanli-wyrmrest-accord

First of all: yes they have.

No they haven’t.

@Zhanli-wyrmrest-accord

Second: You must of missed last year’s layoffs, you need to get out from under that rock.

They cut a total of 0 CS positions in the February 2019 layoffs. The only positions cut from the CS department were a Bliz It. Analyst and a Blizzard BI programmer.

[Zhanli-wyrmrest-accord]

@Delimicus-heartseeker

They cut a total of 0 CS positions in the February 2019 layoffs.

https://www.businessinsider.com/blizzard-layoffs-2019

" In December, [Eurogamer reported](https://www.eurogamer.net/articles/2018-12-21-blizzard-customer-service-staff-express-concern-as-over-100-accept-cash-to-exit-irish-hub) that Blizzard negotiated buyouts for more than 100 customer service employees based in Ireland."

Hey look, you’re wrong. I’ll read whatever excuse you conjure up in the morning.

[Delimicus-heartseeker]

@Zhanli-wyrmrest-accord

Hey look, you’re wrong. I’ll read whatever excuse you conjure up in the morning.

This is the official document for the reduction in force that Blizzard experienced in February of 2019. There are two columns, the left column is number of positions selected for termination and the right column for positions not selected for termination; page 7 is the CS department. The only two positions cut from the CS department were a Bliz. IT Analyst and a Blizzard BI Programmer, zero actual CS.

“The following is a listing of the ages and job titles of employees who were and were not selected for termination of employment”

https://www.scribd.com/embeds/401389950/content?start_page=1&view_mode=&access_key=key-Dh96i2zsTyPm8t95vdMf

Here are some comments from Blizzard:

In-Game Support Options Limited and Incorrect

That isn’t entirely accurate. While additional reports are part of the social aspects of the system and certainly can impact the reporting process, that doesn’t mean that a single report cannot cause a name to be reviewed and subsequently changed. Again false. The Right Click Report option was originally implemented to help address the rampant gold and illicit service spam that often plagued the game. It was the ease of reporting, which encouraged folks to report, that allowed the system to …

“I’ll thank you not to use my friends from 2012 (which did involve CS) or any of the ones from last year (which did not impact CS or QA), for your false narrative.”

Absolutely zero customer support

That isn’t actually how it works. Game Masters have policies and procedures that they have to follow. They can’t just grant a request because you want it. For most bugs, they are unable to help directly as that is a QA and Dev process. In some situations though, when a known issue is causing a problem that a hotfix/patch may not be able to restroactively resolve, or that otherwise blocks progress, our staff is sometimes able to help. In your case, Mikitan, I can’t say what happened. It isn’t a…

“That actually isn’t true. We had a reduction in force in 2012. While I am unable to discuss any details, Customer Support hasn’t otherwise had another one since.”

Unable to use "stuck" option

I show that you have about 6 Unable to Move contacts recently. I assume you aren’t seeing any results with that. Have you tried using a different browser? If Try Firefox or Chrome. The Unable to Move option is entirely automated, but if there is an error it usually allows you to open a ticket that goes to our staff. If it isn’t doing that, the system might be having trouble so it would help to know if a different browser is successful. I’m afraid you’ve been misinformed, Stygimoloch. CS hasn…

“I’m afraid you’ve been misinformed, Stygimoloch. CS hasn’t been effected by a reduction in force since 2012.”

https://us.forums.blizzard.com/en/wow/t/costumer-support-dont-want-to-do-their-job/414554/22

“Others have already said this, but that isn’t remotely true. That is one of the main issues with the rumor mill, there is no check for accuracy. Nor do folks outside the company really have all the details.”

[CS Lounge] Aik's Popcorn Party for all!

I’m not certain what you are referring to, Breakinbones, there haven’t been CS layoffs since 2012. Nor do I really understand what anything in this thread has to do with potential layoffs. Are you suggesting that this thread is an example of something that should lead to layoffs? Am I misunderstanding you, or are you trying to tell a narrative that simply doesn’t exist? Granted, this thread really isn’t for that kind of discussion, but it does seem like an out of the blue and entirely unnecess…

“I’m not certain what you are referring to, Breakinbones, there haven’t been CS layoffs since 2012.”

[Zhanli-wyrmrest-accord]

@Delimicus-heartseeker

Here are some comments from Blizzard:

These are not credible for the same reason Ythisens stating that “Activision has no influence over Blizzard’s operations” shortly before Activision gave him the boot is not credible.

That being said, I’ll read the doc in the morning. Assuming it doesn’t mention CS, you would do well to consider that it would not prove your point.

[Delimicus-heartseeker]

It does mention CS, it’s on page 7. I eagerly await your statement on the official legal document that Blizzard provided to the state of California.

@Zhanli-wyrmrest-accord

These are not credible for the same reason Ythisens stating that “Activision has no influence over Blizzard’s operations” shortly before Activision gave him the boot is not credible.

He said that AFTER he was laid off and a thousand people asked him how much Activision controlled Blizzard. Go tweet at him now if you want, he’ll say the same thing guaranteed.

https://twitter.com/CadenHouse/with_replies

[Robokappa-sargeras (Robokappa)]

you called, little deathknight. and the Robo has answered.

@Darthjaedr-tichondrius

WOW needs a robocop to patrol the streets and restore order.

[Redheadchild-kul-tiras (Redheadchild)]

We forgive you Dave, after all, this is what gave birth to us, don’t worry, we only use time travel to solidify facts as Dave’s like to put false data into what they refered to as the subject of “history”.

To the other Dave’s here. Your time is limited, enjoy your distractions while you can as the rule of Dave’s end in just a few more short months. 2020

It’s when machines learn to use more than 0s and 1s. You have been warned, Dave.

[Ascott-herod]

A bot to fight bots

The bot to end all other bots

[Redheadchild-kul-tiras (Redheadchild)]

On a side note I had fun hunting a hunter bot in silithis. I was kiting it into mobs to make it die to durability until it couldn’t even fight back because of broken gear lol.

[Darthcutie-nagrand]

I’m a dwarven mage short and stout here is my script and here is your mount, when ever I get paid I scream and shout! Jump up the wall and bug stuff out!

[Valinia-netherwind]

Bro you are posting responses from literally 1 person and you do not see the irony in claiming support has not changed lul

[Redheadchild-kul-tiras (Redheadchild)]

Would be interesting if blizzard would be willing to take a crowd funded approach to have a programer make a bot detection script for detecting and removing bots.

If 10% of the amarican player base donated 1 dollar it would par half of the expected yearly salary for a position like this lol.

[Lana-azuresong]

@Darthjaedr-tichondrius

WOW needs a robocop to patrol the streets and restore order.

Boy, that would be wonderful – if real life was like the movies. I would LOVE it if bot-banning could be done by computers.

In my humble opinion, this is impossible. I’m experienced in software, enough to know that a TON of things that are easy for humans to do are impossible for computers to do.

BUT I don’t know if bot-detection-by-computers is possible. I’ll bet Blizzard knows. I’ll bet Blizzard has people trying to do it. I hope they do it.

[Valinia-netherwind]

Dude wtf… why? They are a billion dollar company. Earning every month, like there is no tomorrow and you think it would be a better suggestion to make a crowdfunded project paid for by the playerbase rather then give them the finger and tell em to go burn in hell.

srsly wth?

[Austinmorrow-whitemane]

I knew a private server that did this. There were so many false positives it made the appeal page full all the time.

[Redheadchild-kul-tiras (Redheadchild)]

Because blizzard would hire some for this.

Actiblizzard likely will not.