Aside from resetting my password (support article solution)which I do not want to do, are there any other fixes?
I can post on the forums via the app using chrome on my phone, but on desktop/chrome I’m kinda stuck with a “you need a level 10” to post on the forums message and when I try to change forum characters, all that pops up is my Bnet.
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People have had success with the following:
- Log out of the forums
- Close the tab
- Clear your cache
- Log back into the forums
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Unfortunately, the overall issue we’ve seen for the last couple of months persists. The investigation has indicated why it happens on occasion but a more permanent resolution is going to require some updates that may take some time to fully implement.
If you are able to post I’d recommend posting in the Website Bug Report forum. Not specifically to report the bug, but doing so provides sample accounts that are being impacted.
The troubleshooting steps Sendryn can be helpful. Also using a private browser or browser in incognito mode sometimes works.
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If that’s because you want to keep your current password, you can change it right back.
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Changing the Bnet password means having to unlink and re-link Twitch connections and whatnot. Which can then lead to problems getting drops. So people try to avoid it unless there’s a security issue.
Password change didn’t work.
Thanks for letting me know I could change it right back.
Cache/data didn’t work.
Incognito didn’t work.
I’ll go ahead and post in Website Bug Report Forum and just hope it changes back.
It’s randomly done it before, so fingers crossed it fixes itself, again.
Ty
Edit:
Funny thing, decided to try go to the forums via Google search instead of using my bookmark, logged in and an actual character appeared and I got excited until I realized I was over on the EU forums! So it’s just US forums giving this issue, for me.
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