Silent. Where are you? *UPDATE*

[Delimicus-heartseeker]

@Kandlejack-grobbulus

You will get an automated response to that ticket most of the time.

From one customer support to another

To be clear, there are no auto-responses. Our staff often will use templates in many of their replies, but those aren’t automated… They are designed to allow them to provide a relevant reply without typing out virtually the same thing over and over again. Going over your more recent issues, from what I can see you reported an issue with the consumption of a flask and it not working. While we can sympathize with the situation that isn’t something that we can help with. We cannot verify if you d…