I understand what she’s saying and think it’s easy to refute:
Who cares if the character, themselves, were not loyal to the Horde in their heads? The importance is not the soulless npc; the importance is what players think about the soulless npc. And I thought Nathanos was about to heel-face-turn. Even if others didn’t, a great overwhelming many feel that Nathanos and Sylvanas were Horde and that has meaning.
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