Received Stress test email - no access

Support Customer Support
264

Having two ptrs on my account removed right now. Likely doubt its the problem seeing as people with multiple ptr’s got the option…but we will see

265

I do as well, Trying to get them removed since early ish last night.

266

Same thing have the official email non phishing, brings me directly to blizzard on the email all legit… kinda feelsbad to get it and know it might be a mistake, or that you might miss your window to play in a few hours :frowning:

2 Likes
267

Just wanting to add my name here as another person who got an email but can’t download. If it was a mistake or fake email I get it, I would just like to know one way or another.

268

I just entered a ticket. >.<

1 Like
269

Ditto. I received email, but I only opted in to beta yesterday AM. and am not in Beta test (obviously.) . And I also have two PTRs

270

Literally everyone who got an invite that does not see the beta in their client were previously signed up for 2 PTR accounts. I hope Blizz is aware of this, can acknowledge it, and fix it before testing goes live.

3 Likes
271

i just had one of mine removed so we shall see

272

hopefully the fix is retroactive. restart your client and let us know if it shows up

1 Like
273

Got email invite last night, and it is still not in the launcher. Tried all the tricks as well as uninstalling and reinstalling the app entirely.

I have 2 PTR realms.

As a day 1 retail classic player, no regular beta then this is a nut punch. rip

274

Same here, got the email, nor dropdown option…

275

I also have two ptr’s

276

I opened a ticket and had CS remove the PRT accounts. I had 2 of them. I received the email last night & like everyone else didn’t have my account flagged. So we’ll see if I end up getting into the stress test now.

277

I’ve seen people with 2 PTR accounts before they got the invite, receive the invite, not get flagged because of the 2 PTR accounts, had CS remove the accounts, and the stress test option is still not showing up. This implies that having the 2 PTR accounts somehow blocked the flagging process, so even removing the PTR accounts at this point won’t resolve the issue

2 Likes
278

I also was invited to the Stress Test tonight. I have two PTR Accounts I accidentally made. Is there a way to delete them?

I do not see the Beta/Stress Test drop down option on my launcher as well =/.

279

I’m talking to a GM now to get one deleted…

280

i removed both ptrs, and still nothing in the dropdown menu

281

I added another edit to my post above. One of the PTR’s could still be the beta stress? I only had one PTR prior to invite and I now have two and can’t add anymore accounts.

Maybe they would need to give you the specific “PTR” account back again (ie, reinvite you)

(FYI, I can get into beta. But I only had one PTR prior to being invited)

282

Yeah I also have 2 PTR’s, not sure what to do now.

283

Got one of the PTRs removed by support a few minutes ago. Logged off launcher, closed, restarted a few times. Nothing new yet. I am showing one PTR, EU wow , US wow. I am resigning myself to just waiting for retail :frowning:

1 Like