You missed some key elements.
Customer Support is a forum for players to assist other players. While yes, we have our SFAs who pop up in threads to offer their insight and advice - these SFAs are not Devs. These SFAs, they are the only Blues that you will see on this forum. This forum is specifically not a point of contact for the staff.
Due to the forum’s unique format, it is actually the only forum where no data or feedback is collected.
Posting your concerns in the PvP forums is what you should be doing. I would advise you though, to perhaps elaborate more than just to “fix it.” And just one more snippet to give credence to the “this doesn’t belong here” refrain you’re hearing:
