No, not exactly. The mention of feedback in the sticky was originally a bit more nuanced. We weren’t simply looking for feedback/suggestions on policy or looking for feedback about specific reps. We are often looking for situations in which we may be able to provide clarification on “the why” when we are able to. Why our staff may have been unable to help in a specific situation.
For feedback on policies, that is best directed towards our Game Developers who help mold what CS can and cannot do. For feedback on a specific Game Master, that is best done through our survey system, which goes to their direct supervisor and is also used in overall departmental reviews.
That said, I think you are correct, Brickbat, that part of my post has caused several people some confusion over the years, so I’ve removed it.