Preorder Bundle Bungle

content will always have bugs.
always.

well i guess we know you just clicked through all those agreements.
perhaps you should try reading them in future.

odd, because i’ve seen plenty of blue posts regarding the issues.

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There weren’t any such agreements for the preorder. It was a straight purchase. And I haven’t seen one blue post on any of these issues so I’d like to actually see one, if you can find a link.

I think the lesson here is simple.

Don’t preorder… at least, not until everything is known about the game.

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nothing to do with the preorder.
everything to do with the game itself.

got a specific issue you want info on?

Wraithchill.

according to this thread, people were able to fix the issue with a UI reset.

have you done a UI reset?

Either way this is definitely something they need to fix for customers. I always feel like they will eventually get it figured out because these things do happen (and they always fix it in my experience) but it does make me feel a little sad when it happens anyways because when you get something you want to use it! Just hang in there.

  1. Yes. 2. That is not the issue that is currently afflicting Wraithchill. As mentioned, after BEING APPLIED TO A WEAPON, the illusion will vanish from the weapon if certain abilities are used. The illusion just turns off. Any ability that applies a special glow effect to your weapon does it. Death Coil and Fel Rush are the ones I’ve personally confirmed but apparently almost every class has at least one ability that does it.

And I should note that people were given the same advice in tickets for this particular error, reset your UI, and all the other advice they give, and it does nothing. The problem you brought up is a literal NON-issue, one that auto-corrects on login and log out.

Wraithchill disappears from my weapon everytime I Fel Rush only to reappear randomnly 10-20 seconds later.

Should I reset my UI everytime I Fel Rush ?

to be fair, you listed ONE WORD, and chose not to elaborate on it.

i gave information pertaining to that word.

if it’s a bug, it’s a bug.
bug reports aren’t responded to.
bugs are a thing.
it’ll get fixed.

when troubleshooting, a UI reset is the standard first step.
of course that’s the advice which is going to be given.

you can if you feel like it, but it won’t accomplish anything if the issue is server side.

I just went to have a peek in the bug report forum.
this is the type of stuff which people think is appropriate when creating a bug report:

bumpbumpbumpbumpbumpbumpbumpbumpbump any day now

Since they haven’t responded or fixed it… working as intended.

Remind me not to preorder… I can understand bugs but ignoring your bread and butter customers over something you charged 80 bucks for is a big fat f you, and I’ll be remembering this.

all the way through to the standard line of:

small indie startup company

and super helpful stuff like:

Confirmed that this is not fixed and is still bugged.

Now… tell the peanut gallery how any of those posts are helpful from a bug squashing perspective?
There are a couple of posts which give good details, and the rest are just foot-stomping.

It’s amazing how so many people make an appearance to complain, instead of attempting to be part of the solution and providing information on the what/when/where/how.

Lets see… If we don’t complain about it, Blizzard rarely fixes it. Hell, we’re dealing with a decade old bug that RESURFACED in BFA for all pet classes and they still haven’t gotten around to fixing it. So raising our voices makes Blizzard aware of how much of a priority it is. It’s amazing how many people like you waste their time whining and complaining like spoiled little brats about other people complaining about a part of the game that ISN’T FUNCTIONING to the people IN CHARGE OF FIXING IT.

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Meh, it’s like 150 dollars worth of content for 80 bucks. I’m not getting it right away, but I’m sure it’ll be fixed within a few days.

what a load of rubbish.

pretty sure there are things MUCH higher on the list of “needs fixing asap”.
an illusion isn’t exactly game-breaking.

which bug is this?
…and how have you determined that it’s an old bug resurfacing, instead of a completely new bug?

your complaints don’t help.
at all.
not in the slightest bit.

…and i’m not sure how you’ve managed to come to the conclusion that i’m whining and complaining.

i’ve explained how bug reporting works.
i’ve explained that “IT’S BROKEN, FIX NAO!” isn’t helping to fix your issue.
i’ve requested that people give as much information as possible when submitting bug reports.
…and i’ve given you a nice little list of the tripe which people think is appropriate when attempting to report bugs.

so… let’s not pretend that i’m the one with issues.
If you’re not part of the solution, etc.

now now, let’s not be sensible!!

I’ve already explained how complaining DOES help get Blizzard to work on a problem AND how they ignore issues that aren’t complained about enough. Right here the only person whining about anything that isn’t actually doing anything effective is YOU.

More over, I am also helping to warn anyone that wants to buy this preorder and checks the forums that it’s bugged to hell. So now, if you reply again saying ‘stop complaining about your broken purchase’ I will report you for trolling. You’re adding nothing to the discussion save to whine about the discussion itself, where as I’m raising awareness to people who didn’t realize this was such a big issue for the preorder.

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and i’ve already explained that you’re wrong.
complaining doesn’t help fix bugs.
information does.

this doesn’t even make sense.
not sure what you’re trying to say.
explaining the reality of the situation, is helpful.
asking for people to provide specifics when reporting bugs, is helpful.
not sure how you’ve managed to conclude that i’m trolling.

no, you’re not raising awareness.
anyone who has ever purchased anything WoW related, is aware that bugs are just part of the territory.
People are already aware of this.
They don’t need you to tell them.
Some people are so weird, they’ve even taken the time to read through the terms they’ve agreed to, which explains that bugs happen.

don’t put words in my mouth.
if you want to abuse the flagging system, that’s your choice.

I mean… if you’d read the topic post at all, the Wraithchill problem is pretty clearly spelled out. You’re in the realm of malicious compliance right now, which absolutely makes you a troll. Either that, or you didn’t even bother reading the points OP made and are defending from a baseless position right now.

It’s also not usually the ONLY advice given when people are trying to ACTUALLY be helpful. Which, you’re not.

Also, that advice was given for a DIFFERENT problem, not the one that OP clearly stated in the topic. So the OP was totally justified in calling you out on it, imho.

It was still listed as a huge incentive for paying an extra $20 for Shadowlands, which means that it’s frustrating when it doesn’t work. Particularly when Bliz had every opportunity to make sure that it did function as intended before releasing the preorder.

Also because multiple different classes are experiencing the same bug and it’s so easy to recreate said bug. It’s not like it’s a 1 in a million player problem.

OP did:

Seems pretty straightforward to me. Did you read?

That’s not really the point? OP is pointing out that there are OTHER bugs that Bliz has let go for entire expansions. Like this one: https://eu.forums.blizzard.com/en/wow/t/hunter-dismount-pet-hp-bug/64420/3

And here’s another: Hunter Pet Health Bug

Oh hey, and another: I have reported this bug multiple times since BFA launch. Blues please read - #2 by Bonxie-dark-iron The OP even posted on this one, too.

Or are they not giving enough information for you?

Allow me to illuminate: You’re not offering anything constructive and you’re ignoring what the OP and other people have said about the bugs in question.

OP DID give specifics about the Wraithchill bug, and the HoA bug. They even checked and then admitted that the HoA bug had been fixed when someone else pointed it out:

I feel like that’s pretty good behavior for someone talking about or reporting bugs on the forum, yes?

THAT DOES NOT MEAN THAT I HAVE TO ENJOY THEM OR THAT THEY SHOULD BE GOING UNADDRESSED BY BLIZ. Liking their game doesn’t mean that I have to sit back passively through every problem or mistake the company makes. We are allowed to express our concerns and displeasure.

You’re trying to kill this topic, or are at least you’re derailling it from its original purpose, so you are absolutely trolling. Glancing at your forum activity, this is something that you enjoy doing on the regular, so I’m going to report you too. Eventually you’ll get enough flags that a moderater will look at you and hopefully curb your behavior. So far, you’ve offered no counters as to why you aren’t trolling except “no I’m not”.

This is always the part that bothers me the most. With so many employees, you’d think that Bliz could at least acknowledge the problem and let us know that they’re looking into it. I feel like it would go a long way to showing the players that they care and that bugs will be fixed eventually.

But, people are still buying the preorders, so I suppose it’s not a high priority for them to fix what’s broken until sales stop.

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I’m not here to excuse the bugs. I’m just saying that this sort of thing is why I swore off preorders a while back. Maybe after the beta and the prepatch bugs are fixed, I’ll think about ordering Shadowlands.

Even worse, the reason they’re probably not acknowledging the issue at all is because it might cost them money. If they put anything out there saying their preorder had some glitches they were working out, the preorders would slow down. It’s an underhanded tactic and one that could have been avoided entirely if they just tested the illusion.

That’s entirely fair! This is my first experience getting a Blizz preorder honestly. It’s probably going to be my last because of it.

I wait a bit to be sure.

Like with any new thing, always going to be some kind of unintended consequence. Definitely planning to get Shadowlands.

That’s the rule I live by. The only times I ever preordered games was Legion and now Shadowlands because I had the funds from WoW tokens. Even then I only got the base order of Shadowlands.

I don’t know if I was even ever going to buy Shadowlands if I couldn’t get it for free.