Based on what you described, WoW is asking your computer operating system to do something, and the OS then sends that request to the hardware. Somewhere along the way it encounters instability, which leads to the computer hardware shutting itself off. It’s difficult to determine what is happening from our side as these situations are outside our scope of support. You can read about this here.
The main thing to keep in mind though is that nothing WoW is requesting should result in a computer restart. This indicates that something in the computer hardware is not working correctly, even if other games are able to run normally. Each game requests different resources and may not encounter the same problems.
This isn’t accurate or true, this has been consistently happening for myself and other users as well. Almost exactly what the OP is talking about, and I have NO issues on this computer. Heat is perfect, I have several things monitoring my set up entirely (Task manager performance, NZXT, etc). None of them indicate a hardware failure, but similar to OP, the entire game will freeze frame, and if I’m SUPER lucky I can alt tab before it freezes the entire PC.
This started occurring randomly and is extremely aggravating to deal with, more investigation should be done either with the logging provided, or on Blizzard’s end.
World of Warcraft is the ONLY game this occurs on, I can load up Apex, Cod, HoTS, whatever else with no issue.
Because it is a wow issue, same here, NOTHING else does that to my computer, literally NOTHING.
Like I’ve said, it’s probably a clash between the Warden anticheat and some software you guys are running or some changes you’ve made to Windows settings or the registry settings. This isn’t a widespread bug and it only seems to be causing issues for a small percentage of players.
As Twosixtwo asked, which client is this happening on?
I strictly play classic as of a month or so ago, which is when I began noticing this.
You’re not helping by throwing random assumption at what we may or may not have done. I can definitely tell you that between the time I played retail and then swapped to classic, I didn’t “run” any new software, or “make changes” to windows settings, or registry.
You do not know if its widespread or not, prior to me commenting and the poster above me, it was only this op getting the issue as far as everyone was concerned.
Now we have two more in this thread saying it.
Literally heres another thread from 2 days ago that has another person hitting it lol
List of things I’ve tried (Prob forgetting things)
Disable all addons
Remove all addons
Scan and repair wow
Re-install wow
Re-install bnet
Restart router/internet checks
Check all HW components (this included physically taking my machine apart and checking every component).
Task manager viewing on other window to try to “catch” the issue
Observing thermals
Turning off OC
Turning on OC
Re-install of windows
I even found a thread about a person dealing with this due to a random quest in their quest log and after abandoning it, for some reason it fixed. Didn’t do that for me, and it is almost ALWAYS when I am looting things btw.
Usually, if there’s some big game breaking issue or bug, the forums will be flooded with dozens and dozens of threads and hundreds to thousands of posts. This is not a widespread bug and seems to only be affecting a small percentage of players.
Well nobody ever owns up to it anyways, just like how cheaters always claim they have never cheated. Regardless of the morality, stereotypes/profiling/clichés exist for a reason.
A WoW error, where the game crashes, is not the same as a Windows BSOD error, like what Glaiveaddy posted.
Have you done a full UI reset and did you run the command /console cvar_default
An assumption followed by a statement provided as fact doesn’t make it a fact. You do not know or have any understanding of how widespread this bug is, implying you do does nothing for the convo.
What a leap. Again, entirely useless post with no point to it.
The point in linking that post was that strangely it only happens with WoW. Every single crash log from that post points to wow, very similarly to this post, the only time Glaivedaddy gets that issue is with wow. Similarly, i only get that issue with wow, but yes maybe all of us within the last few weeks/months installed and busted our hardware.
Is this going to outpace
Any of that
Edit/Yawn
Edit/Yawn 2
Edit/Yawn 3
Edit/Yawn 4:
(He bought an entirely new machine btw)
Edit/Yawn 5:
Like buddy, come on. Inb4 thats a ticket response, title on the last 1 is what I care about.
Typically when troubleshooting issues, buying an entirely new piece of hardware to rule that possibility out is a logical step. Or are you trying to imply that an edge case of getting a lemon machine is worth entertaining right now?
What about my train of thought here is confusing to you?
Based on prior evidence, we really do. Also, there are multiple platforms in which you can find out if people are having issues. The forums, wowhead, mmochampion, reddit, twitter, discord, etc etc. Every single time there’s been some major groundbreaking bug, all of the platforms get flooded with posts about it.
Except it’s not. We can go down the rabbit hole of profiling if you’d like, but it’s really not that helpful in this case. Unnecessary tweaks and changes to the operating environment that can cause issues with games. The point is, anyone who does anything in IT, tech support, development, etc, knows a lot of the stereotypes pretty well. They don’t hold up 100% of the time, but usually more than half the time.
Potentially, because most CVARs are stored on the Blizzard servers and your client automatically redownloads them. Addons can break them, they get saved to the Blizzard servers, you try to do a full UI reset, you log in, you redownload the broken CVARs, problem persists, insert stick into front wheel spokes, fall over, blame others, continue to refuse to try potential solutions.
There’s a lot to unpack here. To clarify, we aren’t aware of any widespread problems causing WoW to crash, freeze or restart PCs. There may be a lot of similar sounding reports on the forums over the years but in general these are isolated incidents that have their own causes. What you are describing is a symptom and there can be hundreds of different possible causes for that symptom, so each of these issues need to be investigated individually.
In this case though, what you described is not similar to what Glaiveðaddy is experiencing. The 132 errors other players reported are also not the same as a PC restart.
If you are experiencing problems playing WoW, I recommend creating your own thread with the steps you tried and your system files so your situation can be troubleshooted individually.
I might be a bit late to the party, but I’ll offer my two cents just in case:
You could have a failing PSU.
I went for about a year with WoW (and only WoW) crashing my computer, causing BSOD’s and finally causing boot files to be corrupt. While I was “living with it” and trying to figure out what it was causing the crashes, I read something about bad PSU’s and how they can cause system crashes when the voltage is not right.
The PSU that was going bad was bought new, it was name brand and I didn’t run enough hardware to come close to using the whole 700w it was rated for, but sure enough, it was going bad. It was only a couple years old.
I bought a new one and my system has been stable ever since.
Figured I’d add to this because I’m dealing with the same issue. Wow and only WoW will freeze frame for a second or less and then restart. There is NO error besides error 41(unexpected reboot). It’s not entirely random either, it happens more often in certain areas. MoTS dungeon, Oribos, and one level of Torghast(super short level with walkways on either side of a dirt road). It will also sometimes happen back to back. As in it will do the restart, I’ll relogin and then IMMEDIATELY get the freeze/restart again. The next restart it will be fine for awhile. For awhile I could sit in oribos or zone into MoTS and expect the reboot within 5-10minutes.
This is not a BSOD, there is no error besides unexpected reboot. Turning off auto-restart on error does nothing, it’s just freeze frame to restart.
Here is what I’ve tried that hasn’t worked or isn’t the issue:
CPU- RMA Replaced
Memory- RMA Replaced
Motherboard- RMA replaced
PSU- RMA replaced(cables too) as well as tried an older 850w psu
GPU- Replaced with a 1060
Lowering Graphics settings
Changing PC power settings to performance
Changing CPU power states and idle setting
Cooling(Noctua NH-D15+6 140 fans in a phantek 500 case)
Bios
I can run Prime 95+Furmark for hours without issue, no other games cause it
The only thing that I’ve found that seems to impact the issue is deleting the Blizzard cache folder. Then it will be fine for awhile, eventually it comes back though.
I highly doubt it’s hardware at this point unless I’m extremely unlucky and got a bad replacement. It’s definitely not temps/cooling.
What I just tried last night was a clean install of Windows 11. I haven’t got to test it yet so heres hoping! I heard some people say that HP software/drivers can cause this with Ryzen CPUs, same for Ryzen master or Motherboard software. Figured this was the best way to rule out all software installs at once.
I am having this exact same issue. I have been on vacation for a week. I came back yesterday, logged in to play. After just a few minutes of play the game crashed and my system restarted. As soon as I hit play in the launcher today my system crashed and restarted. Only occurs with WOW. I definitely have no overheating or hardware issues. This is a WOW issue. Just built this system two months ago. I keep my system clean and I monitor temps. No issues what so ever in any other game.
Not a 3rd party software issue unless it’s windows 11 itself. Restarted multiple times while doing both Mortregar 16 flawless and Twisting Corridor. Did a clean install and only other programs installed outside of what comes with windows are firefox, thunderbird, LGhub, discord, steam, Nvida experience, VLC, and dropbox.
a ramdom restart maybe a power supply unit (PSU) is on the way out or not supplying enough power to the mainboard GPU etc. if the PSU is under 450w you might need to go to 500w - 550w because the GPU might take a lot of power
Mine has been doing the same thing since March on my laptop. Luckily, I have a desktop I normally play on but do like to play on my laptop. I’ve had days where I can play without any issue for hours and days where after only 5 minutes it’s rebooting my laptop. Never any issues with temp or with anything else on my laptop. Only happens with WoW. Both in Full Screen and in windowed mode. Tried the interface reset. Disabled and uninstalled all add-ons. Took everything to barebones and nada. Laptop is gaming laptop with great graphics, fans, memory and cpu. I’ve reinstalled and repaired WoW. Reinstalled Win 10. When all that didn’t work, I upgraded to Win 11. Really at a loss of what to try next with this only happening with WoW.