Banking toon- Marbles - Proudmoore. I had upwards of 2.5mil gold worth of Auctions listed. After checking this morning about 1.3mil of it has disappeared off the auction house.
Nothing in my mail, this has been a severe blow my account. I’ve been trying to work towards my brutosaur and this just set me back months of work. I do hope blizzard comes up with a fair solution.
Past 3 days huge auction issues, same as all people above. Started with half my auctions not reaching my mailbox to none at all. Sold tons and tons of items on AH yet not a gold reach my mailbox.
Any updates for us? I know you guys are all overwhelmed with all the posts and tickets as you’re trying to solve the issue but we’re all here wondering what is gonna happen with this problem? Not only we lost all of these items that were sold but we aren’t getting the gold for it either. Are you guys planning on refunding us all on it? Crossing fingers
The new auction house is very nice and all but doesn’t seem worth the loss of all this gold for us 
Hopefully you can manage to solve this quickly and the players aren’t losing all this gold after all. Doesn’t seem fair to penalize us for this bug.
Also, all my auctions were made from my baby alt Mellsbank - Area 52
This information has either not yet been decided or provided to CS. When they have updates, they’ll post them as soon as they’re received.
This is crazy I lost hundreds of thousands of gold and yet you let people post more things. The AH should be temporarily disabled until this can be fixed for good.
It is working for some items just the ones in stacks seem to be the problem.
The biggest problem here is that people are losing Real life money with this “bug” other people are buying wow tokens still and are able to purchase things. So if someone spends the $15 on a token, then buys two vial of the sands…Then the person who made the vial of the sands doesn’t receive their money what are the GM’s going to do about it???
Edit: I have also lost a lot of gold on my bank toon Harce, around 50k at least!! I haven’t received mail in over 2 days
If they give the item back to the person who lost the vial of the sands x2 then that person just missed out on being able to get his own wow token
GMs are not able to do anything about it right now as this is well beyond the purview of a GM. We are waiting for the developer and qa teams to sort out the issues. Until that happens, we don’t know what the resolution will be.
Not sure you are still collecting information but here are some specifics.
Okay here’s one that I should have got gold for but there was nothing in the mailbox.
As far as I can see it is the items that are going into stacks with others. The crafted gear appears to be working fine.
https://imgur.com/a/NqNKNA3
This is bear flank - sold 100 out of 200 - 100 remaining - posting was 22hr ago so around 2:20 pm server time yesterday
https://imgur.com/a/Lq2KgHb
Time stamp of 2:35 pm server time to be received in 55m and it is now 4:12 pm server and nothing.
Selling character Farasn - Malfurion if you can make use of that
Never got any mails for this - just disappeared in blizzland void somewhere.
this. the AH should be disabled b4 people lose more.
I’m not so sure the AH has an On/Off switch I’d like to think that if it did, they’d have turned it off by now.
well… this might be a good reason for them to design one lol…
There is notification on the launcher and some things are working fine. It appears to be items that stack that are the issue and it may only be those that have partial amounts bought out.
Posting here because I’m missing gold as well on this toon & server.
Also had this happen to me on Runetotem/Uther servers. Have started taking screenshots when I notice items are sold and including them in my ticket. It does seem to be stacked items (pots, flasks, herbs, ore, etc) for the most part. Random pets and transmog items I’ve sold, the money does turn up in the mailbox.
No need for a ticket as there’s nothing a GM can do currently. You’re welcome to take screenshots, but understand that whatever resolution they come to, they’ll likely be using their internal logs to resolve this.
Thanks @Orlyia, i appreciate you keeping us informed when you can, and sorry about the flak you’re receiving from people who are upset. Hopefully this issue gets resolved relatively soon and hopefully find a way to get the missing gold back.
Yes DON’T hold your breath, because I put in a Ticket over an issue with the new AH setup, and got a response that told me they could do nothing ‘shock’, and that I would be better off posting in the forums to get actual changes made.
Either that, or try to tweet them about it, but the GMs that handle Support Tickets do not seem to have direct control over the game engine, or patch problems, and will tell you to try somewhere else.
BOO Blizzard!!
That post was made 11 hours ago. Things have changed a bit since it doesn’t appear to be an issue that can be handled with tickets.
Correct. Believe it or not, people in those roles are not involved in coding the game. Those would be developers and the QA team. As customers, we’re waiting for those teams to let CS know what’s going to be or can be done to resolve the issue.
“Marygrey” on [Stormrage] (Alliance) on 1/16/2020 at approx. 3-4pm put up 440 Starmoss for 23g per unit on the auction house.
Marygrey has received none of the following: (a) 440 Starmoss; (b) gold for the sale of 440 Starmoss; © some variation of sold Starmoss at 23g per unit; (d) a notification for “pending disbursement” in the auctionhouse tab; or (e) an in-game mail/increase in gold to indicate a personal oversight.
Relief sought: the return of 440 starmoss, gold for the sale of 440 starmoss at 23g per unit, or some variation of the total 440starmoss:23gold ratio.
Thank you so much! Hope this message was absolutely 100% clear! If you have any questions, please let me know asap!